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Best Western Plus Poitiers Centre Le Grand Hotel

Property class: 4

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Photo gallery for Best Western Plus Poitiers Centre Le Grand Hotel

A hotel with a large arched entrance, outdoor seating area, and a restaurant adjacent to it.
A modern hotel lobby with a curved reception desk, seating area with sofas and chairs, a bar with a wine bucket, and artwork on the walls.
A breakfast buffet with wicker baskets and a variety of pastries.
A hotel room with a bed, two bedside tables, a nightstand, a telephone, and a wall with a nature-themed mural.
A modern hotel lobby with a wooden reception desk, two large white vases, and a view into the dining area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
28 Rue Sadi Carnot, Poitiers, Vienne, 86000
  • Place, Place du Marechal Leclerc
    ‪1 min walk‬
  • Place, Notre-Dame la Grande
    ‪7 min walk‬
  • Place, Poitiers Cathedral
    ‪11 min walk‬
  • Airport, Poitiers (PIS-Biard)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, and a wall with a painted landscape.

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A modern hotel room with a large bed, two bedside tables, and a headboard with built-in lighting.

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, and a wall with a painted landscape.

Suite, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed, Non Smoking (with Sofabed)

A modern hotel room with a grey sofa, a small table with a chair, a TV mounted on the wall, and a window with dark curtains.

Family Suite, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Superior Room

In-room safe, desk, soundproofing, iron/ironing board (on request)

1 King Bed, Non-Smoking, Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Best Western Plus Poitiers Centre Le Grand Hotel

Along with a bar/lounge, this smoke-free hotel has a business centre and conference space. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Best Western Plus Poitiers Centre Le Grand Hotel offers 47 air-conditioned accommodations with DVD players and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Poitiers Centre Le Grand Hotel. During your stay, you're just a quick walk from Place du Marechal Leclerc. Free WiFi in public areas, a bar and a business centre are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Place du Marechal Leclerc and 7 minutes on foot from Parc de Blossac
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Poitiers Centre Le Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poitiers hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (EUR 8 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 per person
  • A bar/lounge

Family friendly

  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 19 March and 4 April.

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per night
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Secured self-parking fee: EUR 8 per night
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Poitiers Centre Grand
Best Western Poitiers Centre Grand Hôtel
Best Western Poitiers Centre Grand Hotel
Best Western Poitiers Centre Grand Hotel
Best Western Poitiers Centre Grand
Hotel Best Western Poitiers Centre Le Grand Hotel Poitiers
Poitiers Best Western Poitiers Centre Le Grand Hotel Hotel
Hotel Best Western Poitiers Centre Le Grand Hotel
Best Western Poitiers Centre Le Grand Hotel Poitiers
Best Western Poitiers Centre Le Grand Hôtel
Best Western Grand Hotel
Best Western Grand
Best Poitiers Centre Grand
Poitiers Le Hotel Poitiers
Best Western Poitiers Centre Le Grand Hotel Hotel
Best Western Poitiers Centre Le Grand Hotel Poitiers
Best Western Poitiers Centre Le Grand Hotel Hotel Poitiers

Best Western Plus Poitiers Centre Le Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 95 reviews
Rating 8 - Good. 29 out of 95 reviews
Rating 6 - Okay. 11 out of 95 reviews
Rating 4 - Poor. 5 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Morna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and hotel was a great value for the price
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Good location. For anyone driving, note that the garage spaces are for small cars only.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location near historic sights and restaurants. Attentive staff
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Frindly staff. City well worth a visit
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room spacious, bed enormous!! Customer service at breakfast fantastic, as was breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jemille

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location and just next door was a wonderful restaurant, but they were so under-staffed, the waiters literally ran through the restaurant to serve the people on the little deck in front of it and sitting out under the lights in the center of a square. The parking garage was tiny and intense. We felt certain that we must have gone into the wrong one. It was like someone's personal basement. We were deliberating on what to do and the nice young man at the front desk saw us and showed us where to park. It was a little disconcerting for him to tell us that he goes off duty at 7, so we needed to remember the code to get back in, but it worked. Our room was completely pink - walls and doors. Our room was over the next door restaurant so we heard kitchen noise, but it wasn't bad. There was no A/C and the day had gotten a little warm, so we wanted to suck in as much cool air as we could before we closed the window.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking et services top
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Samuel Michael

Liked: Staff & service, amenities
I have to begin this review by saying that I do not understand how it’s possible that this hotel has four stars. It’s simply not in the right class. The front desk staff were very welcoming and pleasant, the air conditioning in the room was exceptionally good (which was needed during this heatwave), but other than that, the rest of the experience was simply okay. The hotel is in need of renovation in general (very dated decor), but the worst of it is that the door to the room will not close properly. There was a gap between the door jamb and the door even when the door was closed and locked, resulting in in sound-proofing. It also seems like a security issue to me, and it’s shocking that hotel management allows this to remain in this condition. In addition, the room’s refrigerator smelled like Camembert when I first opened it, and I had to get cleaning staff to clean it out for me. One of the coffee cups had splattered coffee stains on the outside, so I’m not sure how thoroughly the cups are cleaned between guests either. The bottom sheet on the bed had black marks on it, and the mattress sagged and was simply not up to 4-star hotel standards. This hotel room did have access to a terrace/balcony (the only standard room with this feature), but it was not maintained. All in all, I had the impression of a hotel hanging on to a 4-star rating that simply doesn’t apply anymore.
Stayed 1 night in May 2026
Verified review

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel, un peu dans son jus.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Luisa

Liked: Cleanliness, staff & service
Le très grand lit annoncé et pour lequel j'ai payé davantage n'était qu'en fait 2 matelas mis l'un à côté de l'autre. Très inconfortable pour dormir tout contre son conjoint sans être dans un creux
Stayed 1 night in May 2026
Verified review

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Arrivée chaotique : malgré un mail et un coup de téléphone stipulant notre demande d'avoir des chambres cote à cote, l'information n'était pas passée: les 2 chambres n'étaient pas à coté, il a donc fallu passer du temps à refaire des cartes d'accès alors que nous étions pressés par le temps. Petit déjeuner à 8H15 : tous les plats chauds étaient vides, plus du tout de pain. Nous l'avons signalé à la personne en charge du petit déjeuner. Elle n'a rien fait d'autre que de continuer à ranger sa vaisselle et à débarrasser les tables. Nous nous sommes contentés de ce qui restait, cela faisait cher pour 17€ par personne. Chambres confortables mais beaucoup de bruit bien avant 7h, un groupe qui claquait les portes sans gêne.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Danièle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est très bien situé, et propre. Il manque juste des places avec recharges pour voitures électriques dans le parking. Les chambres sont grandes et bien agencées, la literie très confortable. Certains membres de l'accueil manquent d'expérience, mais ils sont serviables et à l'écoute. Le petit déjeuner est très bon.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Michèle

Liked: Cleanliness, amenities, property conditions & facilities
Chambres confortables et salle d'eau impeccables.Nous avons apprécié les toilettes séparées! Hôtel très calme avec un parking au centre historique et commerçant.Nous avons aussi apprécié la bagagerie longue durée.Un bémol cependant pour le non prfessionalisme du personnel d'accueil , malgré sa gentillesse.Le petit-déjeuner était aussi de grande qualité.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localisation parfaite. Accueil excellent. Parfait en tout point
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Malgré l'apparence de la réception, le reste de l'hôtel a été récemment rénové et tout est très agréable et la literie très confortable. Personnel accueillant
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Enrique Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, lo recomiendo
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très confortable à 20 minutes du futuroscope. Attention au parking très étroit pour garer sa voiture
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service au delà de mes attentes par la personne de l’accueil.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel est très accueillant. Un grand merci particulièrement à Marie pour sa bienveillance.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Lucie

Disliked: Amenities, property conditions & facilities
Logement propre et équipe accueillante et point négative chasse d'eau défectueuse,scotch au niveau de la télécommande pour tenir les piles et applique ne fonctionnait pas.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Frederic

Tres bien
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très agréable et très gentil. Infrastructure très correcte seul petit bémol niveau insonorisation…. On peut entendre les gens qui parlent dans le couloir…. Malgré ce petit détail je recommande sans problème cet endroit !!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Plein centre et calme
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Garaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canal + marqué à l entrée et non présent ou ne marchait pas en chambre
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ludovic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RAS
Stayed 2 nights in Mar 2026