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Hotel Insteia

3.0 star property

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Photo gallery for Hotel Insteia

Interior
Property grounds
Front of property
Exterior
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Via Annia SS19, Polla, SA, 84035
  • Place, Pertosa Caves
    ‪6 min drive‬
  • Place, Certosa di San Lorenzo di Padula
    ‪21 min drive‬
  • Place, Cilento e Vallo di Diano National Park
    ‪56 min drive‬

Room options

102 camera doppia uso singolo

  • Sleeps 1
  • 1 Queen Bed

View all photos for 101 CAMERA MATRIMONIALE E LETTO AGGIUNTO

Desk, laptop workspace, soundproofing, free WiFi

101 CAMERA MATRIMONIALE E LETTO AGGIUNTO

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for 103 CAMERA DOPPIA CON LETTI SEPARATI

Desk, laptop workspace, soundproofing, free WiFi

103 CAMERA DOPPIA CON LETTI SEPARATI

  • Sleeps 2
  • 2 Single Beds

View all photos for 104 CAMERA MATRIMONIALE

104 CAMERA MATRIMONIALE | Bathroom | Free toiletries, hair dryer, bathrobes, bidet

104 CAMERA MATRIMONIALE

  • Sleeps 2
  • 1 Queen Bed

View all photos for 105 CAMERA QUADRUPLA

Desk, laptop workspace, soundproofing, free WiFi

105 CAMERA QUADRUPLA

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 Double Bed

View all photos for 106 QUADRUPLA CON VASCA

Desk, laptop workspace, soundproofing, free WiFi

106 QUADRUPLA CON VASCA

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 Queen Bed

View all photos for 107 Camera Matrimoniale

Desk, laptop workspace, soundproofing, free WiFi

107 Camera Matrimoniale

  • Sleeps 2
  • 1 Queen Bed

108 DOPPIA USO SINGOLA

  • Sleeps 1
  • 1 Queen Bed

109 CAMERA MATRIMONIALE E LETTO AGGIUNTO

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

110 CAMERA MATRIMONIALE E LETTO AGGIUNTO

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

111 CAMERA MATRIMONIALE

  • Sleeps 3
  • 1 Queen Bed

112 camera TRIPLA

  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

113 CAMERA MATRIMONIALE

  • Sleeps 2
  • 1 Queen Bed

114 CAMERA MATRIMONIALE E LETTO AGGIUNTO

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

115 CAMERA DOPPIA O DUS

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

CAMERA 117 DOPPIA O MATRIMONIALE

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

118 CAMERA MATRIMONIALE

  • Sleeps 2
  • 1 Queen Bed

119 CAMERA MATRIMONIALE

  • Sleeps 2
  • 1 Queen Bed

120 CAMERA MATRIMONIALE

  • Sleeps 2
  • 1 Queen Bed

121 CAMERA QUADRUPLA

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

122 CAMERA MATRIMONIALE E LETTO AGGIUNTO

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

123 DOPPIA O MATRIMONIALE

  • Sleeps 2
  • 2 Single Beds OR 2 Queen Beds

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Exterior
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  • Free WiFi
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About this property

Hotel Insteia

Hotel with free parking, in the vicinity of Pertosa Caves
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and an arcade/games room.
Hotel Insteia offers 19 air-conditioned accommodations with complimentary bathrobes and a hairdryer. 20-inch flat-screen televisions come with digital channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Insteia, you'll be close to Pertosa Caves. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy local cuisine while dining at Ristorante Hotel Insteia
  • Amenities include a front desk safe, a lift and a terrace
  • 3.7 mi (6 km) from Pertosa Caves and 17.8 mi (28.6 km) from Certosa di San Lorenzo di Padula
  • Pets welcome free of charge (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, an arcade/games room, and tour/ticket assistance are also featured at Hotel Insteia. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Polla hotel.

Ristorante Hotel Insteia – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Hotel Insteia

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT065097A1WZEENPNS
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Insteia Polla
Hotel Insteia
Insteia Polla
Insteia
Hotel Insteia Hotel
Hotel Insteia Polla
Hotel Insteia Hotel Polla

Hotel Insteia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 41 reviews
Rating 8 - Good. 12 out of 41 reviews
Rating 6 - Okay. 11 out of 41 reviews
Rating 4 - Poor. 6 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Orazio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

domenica

Stayed 1 night in Jun 2025

10/10 Excellent

Salvatore

Stayed 1 night in May 2025

8/10 Good

Paolo

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo albergo è stata una bella sorpresa. La posizione è molto comoda è all 'uscita dell ' autostrada. Il personale è stato molto cortese e gentile ci hanno anche la colazione a sacco perché siamo ripartiti molto presto che aggiungere sicuramente ritorneremo.
Stayed 1 night in Aug 2024

6/10 Okay

Bulancea

Disliked: Staff & service, property conditions & facilities

Peccato......!!

Prima di tutto, arrivati ad hotel Insteia siamo indirizzati verso hotel Hermitage senza avere una spiegazione. Arrivati lì, dopo il check in, abbiamo aspettato quasi 2 ore per avere la camera pronta (check in fato alle 15:40!!!!) La camera, con mobili, diciamo, dattati, era abbastanza pulita, però, l'aria condizionata non poteva essere regolata a dovere, (andava a tutta potenza) dunque tutta la notte ho dovuto spegnere e accendere perché, o faceva freddo, o faceva troppo caldo. Insomma, direi che abbiamo passato una poco piacevole esperienza. Devo dire una cosa ;due anni fa, abbiamo prenotato ad Insteia, dove siamo stati alloggiati, e devo dire che siamo stati molto bene. Peccato che non possiamo dire lo stesso anche questa volta.
Stayed 1 night in Aug 2024

10/10 Excellent

Orazio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique

Très bien
Stayed 1 night in Jul 2024

10/10 Excellent

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consigliato!

Ambiente pulito e soggiorno piacevole. Gestione familiare. Consigliato!
Stayed 3 nights in Jun 2024

8/10 Good

Gioacchina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura piacevole e personale molto disponibile.
Stayed 1 night in Oct 2021

4/10 Poor

DOMENICO ANTONINO

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La pulizia lascia a desiderare come anche gli accessori. Noi eravamo 2 persone e gli asciugamani erano erano solo per 1. L’aria condizionata non funzionava e la disposizione del letto rispetto alla tv era laterale. Ottimo il ristorante
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Personale gentile e attenta alle esigenze del cliente, si mangia molto bene
Stayed 1 night in Aug 2021

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Orazio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très sale

Très sale
Stayed 1 night in Jul 2021

10/10 Excellent

aurelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno per una notte per visitare la Certosa di Padula, albergo collocato vicino l’autostrada facile da raggiungere. Personale cortese è disponibile da ritornarci
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cordiale, ottimo rapporto prezzo servizio, ristorante ottimo
Stayed 1 night in Aug 2019

6/10 Okay

Giovanna

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Pulizia discreta, camere ampie, ristorante discreto, ampio parcheggio, vicino all autostrada
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Viaggio con famiglia e bambini

Personale cortese, posizione ottima e struttura nuova.Purtroppo la struttura è lasciata andare perché credo il personale facendo il possibile non può gestire.Pulizia scarsa nelle stanze.
Stayed 1 night in Jul 2018

8/10 Good

Diego, Toscana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Albergo vicino l uscita dell autostrada

Bella camera familiare..siamo stati bene, tutti i confort disponibili..
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel carino, nuovo e pulito

Consiglierei l'hotel ad un amico perché è una struttura nuova, pulita è confortevole per le 3*** con le quali si propone, senza sottovalutare del prezzo conveniente che propongono. Nota di demerito purtroppo per ciò che riguarda la reception, che all'1 di notte era spenta e priva di un receptionist. Credo la struttura si fosse persa la prenotazione, tuttavia mi sento di consigliarla lo stesso perché la gestione è cordiale ed hanno saputo riparare con garbo e senza sottolineare l'errore. Io sono del settore e davanti a certe cose, se sapute gestire chiudo l'occhio ma nonostante ciò consiglierei di fare più attenzione a questi aspetti in quanto strutturali. In sostanza sarebbe un peccato rovinare o farsi rovinare la reputazione per errori banali, pur avendo una struttura valida e competitiva.
Stayed 1 night in Apr 2018