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Holiday Inn Ponce & Tropical Casino by IHG

3.5 star property

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Photo gallery for Holiday Inn Ponce & Tropical Casino by IHG

Breakfast and dinner served
Bar (on property)
Suite, 1 King Bed with Sofa bed, City View | Iron/ironing board, free WiFi, bed sheets
Lobby
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3315 Ponce By Pass, Ponce, 00728
  • Place, Carribbean Cinemas Ponce Towne
    ‪5 min drive‬
  • Place, Vicens Coliseum
    ‪5 min drive‬
  • Place, La Guancha
    ‪8 min drive‬
  • Airport, Ponce (PSE-Mercedita)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(63 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Pool View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

Suite, 1 King Bed with Sofa bed, Pool View | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Pool View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool View

9.4 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Pool Access

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool Access

9.2 out of 10
Wonderful
(18 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Ponce & Tropical Casino by IHG

This smoke-free hotel features a casino, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a bar/lounge and a business centre. Housekeeping is available on request.
Holiday Inn Ponce & Tropical Casino by IHG offers 115 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include a bath. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ponce & Tropical Casino by IHG. During your stay, you'll be close to Carribbean Cinemas Ponce Towne. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 5-minute drive from Carribbean Cinemas Ponce Towne and 5 minutes from Vicens Coliseum
Holiday Inn Ponce & Tropical Casino by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1240 square feet (112 square metres) and includes conference space. A casino, a terrace, and a vending machine are also featured at Holiday Inn Ponce & Tropical Casino by IHG. Free self parking is available.

This 3.5-star Ponce hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Tanama Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tanama Restaurant

Things to do

  • 10 gaming tables
  • 346 slot machines
  • Bingo
  • Casino (9,900 square foot of space)
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults and USD 5 to 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Holiday Inn Ponce & Tropical Casino by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1001 reviews
Rating 8 - Good. 182 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Janette

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the area, we were there for a Family Reunion.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities
Staff was very friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Herminia

Liked: Cleanliness, staff & service, amenities
Everything was excellent!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay/safe at every one friendly & very helpful.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kimora

Staying at this location felt like home away from home!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adanivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Quiet, clean, delicious food, beautiful view, staff offered an outstanding service, especially Saribeth.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great amenities, everything was clean and very comfort rooms
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nilsa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was spot on. Clean room, very nice decor. Staff was very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in order. Very friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean rooms and facilities, beautiful Caribbean views from the pool deck.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

rigoberto

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean very friendly staff.ill stay here again
Stayed 1 night in Sep 2025
Verified

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Nice rooms comfortable beds. Clean room and bathroom. Great place!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

MILDRED

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the facilities were excellent. Very pleasant staff and the breakfast for a additional reasonable fee is highly recommended so you won't have to drive off property in the morning . The highway is at the bottom of the hill so you can easily sight see from this hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Naatzaliany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linnette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , great a/c, magnificent breakfast and breakfast staff , very kind front desk staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities
Everything was just right. The hotel is beauty
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Room was extremelly clean & neat. Staff was always very warm and ready to attend us. Amenities improved a lot (from my previous visit of 8 yrs ago).
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely WONDERFUL stay ! The Staff was beyond special and very attentive AT ALL TIMES! Special thanks to Glorisebeth & Mrs. Carmen Serrano( manager) ! Treat yourself to an impecable experience -here !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and efficient check in staff. Clean Hotel and room. Very nice, large pool area.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luis Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

KEYLA

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, swimming pool and views, food and Casino are awesome.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

CARMELO

Liked: Cleanliness, amenities, property conditions & facilities
Yes, staff, amenities, view
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Velma

Liked: Cleanliness, amenities, property conditions & facilities
The staff at check in/check out and the restaurant staff was pleasantly sweet and very helpful, the food was a little on the salty side and there was no hot water in the shower.
Stayed 1 night in Jan 2026