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Hotel Ciudad de Ponferrada, Ascend Hotel Collection

4.0 star property

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Photo gallery for Hotel Ciudad de Ponferrada, Ascend Hotel Collection

Enjoy a sumptuous spread of international cuisine at our hotel's buffet.
Hotel Ciudad de Ponce features a striking glass facade and bold entrance signage.
Relax in the spacious lobby area with a central seating area, glass staircase, and modern design.
Stunning living area with a central staircase, seating arrangement, and a unique decorative piece.
Cozy retreat with a single bed, bedside table, and desk, perfect for a relaxing stay.

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Av. Ronda Norte, nº 5, Ponferrada, León, 24400
  • Castillo de los Templarios
    ‪3 min drive‬
  • Plaza del Ayuntamiento
    ‪4 min drive‬
  • Museo de la Radio
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Ciudad de Ponferrada, Ascend Hotel Collection

Hotel in Ponferrada with bars/lounges and 24-hour front desk
A restaurant, 2 bars/lounges and a conference centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Hotel Ciudad de Ponferrada, Ascend Hotel Collection offers 111 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Ciudad de Ponferrada, Ascend Hotel Collection, you'll be close to Castillo de los Templarios. Features include free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute drive from Museo del Bierzo and a few minutes from Castillo de los Templarios
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Ciudad de Ponferrada, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Ponferrada hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 10:30 AM.
Hotel Ciudad de Ponferrada, Ascend Hotel Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Celuisma Ponferrada
Hotel Celuisma Ponferrada
Hotel Ciudad Ponferrada
Ciudad Ponferrada
Hotel Ciudad de Ponferrada
Hotel Faranda Express Ciudad de Ponferrada
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Hotel
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Ponferrada

Hotel Ciudad de Ponferrada, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 58 reviews
Rating 8 - Good. 27 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunatly cafe only opens at 18.00 and no food served till 20.00.
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

NILDA BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noche en tranquilidad .Recomendable

Hicimos una noche en pareja, descansamos espectacular, la cama xxl , comoda, limpieza, silencioso,y atencion rapida y profesional
Planta baja
Planta baja
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo utilizaré cuando vaya a Ponferrada

Hotel muy agradable
Stayed 1 night in Mar 2025

8/10 Good

Fco Javier

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel cómodo y limpio pero por ejemplo en mi habitación no funcionaba bien la calefacción. Y el personal un poco justito
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado para viajes de negocios

Cama de muelles incómoda, restaurante de muy mala calidad, hotel en invierno extremadamente frío en las estancias.
Stayed 1 night in Dec 2024

6/10 Okay

Domenico

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accesibilidad mejorable

El hotel está bastante bien, pero no tiene fácil el acceso, pues el coche no puede acercarse al hotel, está alejado más de 50 metros de la calle más próxima a la entrada y no tiene zona reservada para dejar el coche mientras se bajan las maletas y se efectúa la entrada.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service
Nice Stay
Stayed 1 night in Sep 2024

8/10 Good

Raúl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

juan Sebastián

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo, personal muy amable. Es un 4 estrellas de las de ahora, en realidad es un 3 estrellas. En la zona nueva.de la ciudad, 30 minutos andando al centro histórico.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

MARIA BELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Todo correcto.
Stayed 1 night in Mar 2024

8/10 Good

Raúl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altamente recomendado

Hotel cómodo, nuevo, con todos los servicios disponibles. Recepcionistas agradables, cama muy cómoda y grande, asemas de amplias habitaciones. Altamente recomendado
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mercedes

Stayed 1 night in Nov 2023

8/10 Good

María Virtudes

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo con trato del personal agradable y bueno, habitacion amplia y cómoda, está en la zona nueva de ponferrada al lado contrario del casco antiguo, en la zona un centro comercial y algún bar, restaurante el que encontramos para comer a 15 minutos caminando ya que el del hotel abre de 18 a 23 para cena, pero la estancia ha sido buena
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom...

Gostei muito... quarto muito confortável e hotel muito bonito...
Stayed 1 night in Feb 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy cuidadas
Stayed 2 nights in Jan 2023

8/10 Good

Josep Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alojamiento perfecto

Ideal para alojarse retirado del centro. Personal muy amable. Habitación amplia y cómoda. Espacios comunes amplios. Parking disponible gratuito.
Stayed 1 night in Aug 2020