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Grand Hotel Açores Atlântico

5.0 star property
VIP Access

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Photo gallery for Grand Hotel Açores Atlântico

Minibar, in-room safe, desk, soundproofing
Food court
Suite | Minibar, in-room safe, desk, soundproofing
Front of property – evening/night
Executive lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Infante D. Henrique 113, Ponta Delgada, 9500-150
  • Place, Ponta Delgada Harbour
    ‪5 min walk‬
  • Place, Ponta Delgada Marina
    ‪5 min walk‬
  • Place, University of the Azores
    ‪5 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double or Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Ocean View

9.6 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Double or Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Ocean view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Double or Twin Room, Bay View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Bay View

9.8 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Bay View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Bay View

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Bay view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for City View Triple

City View Triple | Minibar, in-room safe, desk, soundproofing

City View Triple

9.8 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Classic Double Room, City View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, City View

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, City View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, City View

  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, City View

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Grand Hotel Açores Atlântico

Luxury hotel with marina and full-service spa
A marina, a full-service spa and an indoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Grand Hotel Açores Atlântico offers 140 accommodations with minibars and a safe. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Grand Hotel Açores Atlântico. During your stay, you're just a quick walk from Ponta Delgada Harbour. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Portuguese cuisine and ocean views while dining at Balcony
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Mercado da Graça and 9 minutes on foot from Ponta Delgada Harbour
  • Local-area shuttle service available for a fee
Grand Hotel Açores Atlântico offers its guests a full-service spa, a marina, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 5027 square feet (467 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Grand Hotel Açores Atlântico. An area shuttle within 0 kilometres is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Ponta Delgada hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Balcony – Overlooking the ocean, this restaurant specialises in Portuguese cuisine and serves breakfast and dinner.
Vapore Bar – This bar specialises in Portuguese cuisine and serves breakfast, brunch, dinner and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (EUR 14 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Balcony
  • Vapore Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,027 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Marina
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 15 January 2026 to 1 April 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 14 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Acores Atlantico Ponta Delgada, Azores - Sao Miguel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Açores Atlântico Ponta Delgada
Grand Açores Atlântico
 Açores Atlântico Grand Hotel
Hotel Açores Atlântico Ponta Delgada
Hotel Açores Atlântico
Açores Atlântico Ponta Delgada
Açores Atlântico
Acores Atlantico Ponta Delgada
Grand Hotel Açores Atlântico Hotel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Hotel Açores Atlântico Hotel Ponta Delgada

Grand Hotel Açores Atlântico Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 849 out of 1000 reviews
Rating 8 - Good. 111 out of 1000 reviews
Rating 6 - Okay. 19 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nick

Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast, great service. Comfortable bed. Though we had to pay for parking, the valet service was exceptional. Climate control was very comfortable. Food in the bar was great too.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shiva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing.
Stayed 6 nights in Oct 2025

10/10 Excellent

Angie, Bayfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean. modern. beautiful rooms. excellent location.
Stayed 4 nights in Oct 2025

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and attentive. There were some added services such as water bottles in our car every day, and turn down service. However, I was disappointed in the bed choices (only double or twin) for what is supposed to be a 5 star hotel. This was not luxurious at all. Also, the toilet paper was like sand paper. It’s hard to believe they could not source something better. Breakfast was mediocre, with some items not being hot, or fresh.
Stayed 4 nights in Oct 2025

8/10 Good

Kelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 3 nights in Sep 2025

10/10 Excellent

Janemarie Niven, Scituate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful room with balcony overlooking the marina . The staff was extremely helpful. We had dinner in the lunge once night and the food and service were also wonderful. Would return again
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge bar was very expensive compared to nearby offsite options (e.g 10€ for an espresso with anise compared to 1.5€)
Stayed 6 nights in Sep 2025

10/10 Excellent

JoaoL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Every staff interaction was top notch.
Stayed 1 night in Sep 2025

8/10 Good

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Ronald

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great. Gym equipment needs to be updated
Stayed 6 nights in Sep 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff, spacious room, clean, close to city center and cruiseport
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Stayed 1 night in Sep 2025

4/10 Poor

Stephanie

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Grand Hotel Açores Atlântico was truly wonderful. From the moment we arrived, the staff greeted us warmly and even assisted with valet parking, which made everything so easy. Everyone we met was professional and friendly, but a special thank you goes to Ines at the front desk. She welcomed us with a smile, helped us get settled, and went above and beyond to arrange restaurant reservations and recommend things to see and do around the island. We also had the pleasure of chatting with the manager, who was extremely personable and genuinely interested in making sure guests were enjoying their stay. His approachability and warm conversation added to the overall welcoming atmosphere. Our room was very comfortable, and the view overlooking the marina was absolutely beautiful — waking up to it each morning was unforgettable. Breakfast was excellent with plenty of variety, and the hotel’s location made it easy to explore Ponta Delgada on foot. This was my first time in São Miguel, and it will definitely not be my last. We would absolutely choose this hotel again when we return.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kimberly Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Amazing staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff extremely helpful and overall amenities.
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Oksana

Stayed 1 night in Sep 2025