8/10 Good
Andrew, Kirkland
5 Dec 2025
Andrew
Stayed 1 night in Dec 2025
Novotel Pontianak Convention Centre
3.5 star property
Choose dates to view prices
Photo gallery for Novotel Pontianak Convention Centre
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
Explore the area
Jalan Budi Karya 88, Benua Melayu Darat, Pontianak Selatan, Pontianak, West Kalimantan, 78122
- Gajah Mada Shopping ComplexPlace, Gajah Mada Shopping Complex13 min walk
- Museum Provinsi Kalimantan BaratPlace, Museum Provinsi Kalimantan Barat13 min walk
- Ayani Mega MallPlace, Ayani Mega Mall13 min walk
- Pontianak (PNK-Supadio)Airport, Pontianak (PNK-Supadio)25 min drive
Room options
View all photos for Superior Room, 1 Double Bed, Pool Access (Terrace)
Superior Room, 1 Double Bed, Pool Access (Terrace)
- Sleeps 3
- 1 Double Bed
View all photos for Superior Room, 1 Double Bed
Superior Room, 1 Double Bed
- Sleeps 3
- 1 Double Bed
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
- Sleeps 3
- 2 Single Beds
View all photos for Superior Room, 2 Single Beds, Pool Access (Terrace)
Superior Room, 2 Single Beds, Pool Access (Terrace)
- Sleeps 3
- 2 Single Beds
View all photos for Family Room, 3 Single Beds
Family Room, 3 Single Beds
- Sleeps 3
- 3 Single Beds
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About this property
Novotel Pontianak Convention Centre
Family-friendly hotel with 24-hour front desk and coffee shop/cafe
An outdoor pool, a restaurant and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Novotel Pontianak Convention Centre offers 190 air-conditioned accommodations with minibars and complimentary bottles of water. 22-inch LCD televisions come with cable channels.
Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Novotel Pontianak Convention Centre, you'll be within walking distance of Gajah Mada Shopping Complex. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
- Free WiFi
- Free self-parking
- Dining options include a coffee shop and a restaurant
- Buffet breakfast served daily for a fee
- Take a swim in the outdoor pool
- Services include free babysitting, a concierge and a porter
- On-site recreation includes a playground
- 14 minutes on foot from Gajah Mada Shopping Complex and a 2-minute drive from Diguli Park
Novotel Pontianak Convention Centre offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You'll find a business centre on site.
Public spaces have free WiFi. Event space at this hotel measures 8590 square feet (798 square metres) and includes conference space. The family-friendly Novotel Pontianak Convention Centre also features a library, a garden, and concierge services. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Pontianak hotel.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
On-site venue – This coffee shop serves breakfast, lunch and dinner.
24-hour room service is available.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- Daily buffet breakfast available 6:00 AM to 10 AM for a fee: IDR 60,000 per person
- A coffee shop/cafe
- A restaurant
Things to do
- Children's pool
- Library
- Outdoor pool
- Playground
Family friendly
- Children's pool
- Free babysitting
- Laundry facilities
- Outdoor pool
- Playground
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Housekeeping (daily)
- Porter/bellhop
- Wedding services
Business services
- 8,590 square feet of conference space
- Business centre
Outdoors
- Garden
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
More
- 1 building
- 3 floors
- Built in 1983
- Designated smoking areas
Room amenities
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- 22-inch LCD TV with cable channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Air conditioning
- Desk
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cash deposit: IDR 200000.0 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately IDR 60000 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Kapuas Palace Hotel Pontianak
Kapuas Palace Hotel
Kapuas Palace Pontianak
Kapuas Palace
Kapuas Palace Pontianak
Kapuas Palace Pontianak Hotel Hotel
Kapuas Palace Pontianak Hotel Pontianak
Kapuas Palace Pontianak Hotel Hotel Pontianak
Novotel Pontianak Convention Centre Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 1 out of 1 reviews
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
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