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Crystal Inn

2.5 star property

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Photo gallery for Crystal Inn

Deluxe Double Room | Premium bedding, down duvets, desk, laptop workspace
Lobby
Classic Studio Suite | Living area | 43-inch TV with cable channels
Exterior
Free daily continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2015 TX-73, Port Arthur, TX, 77640
  • Place, Museum of the Gulf Coast
    ‪10 min drive‬
  • Place, The Medical Center of Southeast Texas
    ‪11 min drive‬
  • Place, Medical Center of Southeast Texas
    ‪11 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪12 min drive‬

Room options

View all photos for Comfort Single Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(34 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, desk, laptop workspace

Deluxe Double Room

7.0 out of 10
Good
(22 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite

Premium bedding, down duvets, desk, laptop workspace

Classic Studio Suite

8.6 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crystal Inn

Hotel in Port Arthur with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Crystal Inn offers 80 air-conditioned accommodations, with free toiletries. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Crystal Inn. During your stay, you'll be close to The Medical Center of Southeast Texas. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Our Lady of Guadalupe Shrine and 8 minutes from London Bridge Park
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Crystal Inn also features laundry facilities and a lift. Self parking is free.

This Port Arthur hotel is smoke free.

Guests are served a free continental breakfast daily from 5:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 149 out of 383 reviews
Rating 8 - Good. 88 out of 383 reviews
Rating 6 - Okay. 55 out of 383 reviews
Rating 4 - Poor. 40 out of 383 reviews
Rating 2 - Terrible. 51 out of 383 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Darrell

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Aug 2025

2/10 Terrible

Esaú

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Worth it

Pretty good place to stay for the week for the moneys worth it’s got its flaws but none the less it was pretty good stay
Stayed 5 nights in Jul 2025

6/10 Okay

Kelsey

Liked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Stephen

WiFi is not good.
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Jul 2025

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot for a reasonable price.
Stayed 1 night in Jul 2025

4/10 Poor

Gary

Disliked: Staff & service
You couldn't never get a hold the hotel manager
Stayed 6 nights in Jul 2025

4/10 Poor

Crystal

Stayed 1 night in Jul 2025

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
The job got canceled had to leave Saturday 7/19 had the rm till 7/24 tried getting a refund but wouldn't give one Expedia try contact them several time not good people
Stayed 4 nights in Jul 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay at.
Stayed 1 night in Jul 2025

10/10 Excellent

Malik

Stayed 2 nights in Jul 2025

6/10 Okay

Ricardo

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Price,
Stayed 3 nights in Jun 2025

10/10 Excellent

Sabino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Alvin

Stayed 3 nights in Jun 2025

4/10 Poor

Francisco

Stayed 1 night in Jul 2025

2/10 Terrible

Andrea

Travelled with pets
Disliked: Amenities, property conditions & facilities
This stay was very bad. I have an emotional support service dog with papers, and i showed them the law where i am not suppose to be charged for a support dog and i have the paperwork to back it up. They also have a copy of the papers. We got to motel and the tv was broke, shower chair broke, bed broke. Did fix tv but still had partial line in it. Never fixed the bed, charged me for having my emotional support service dog with me, which they said that didnt count for a service dog, because she is an emotional support service dog, never did housekeeping the 4 days i was there. I requested for them to fix the bed after the first night and they didnt. The owner is the one that said i had to be charged. So I am very upset about this stay. I will not be staying here again!!!
Stayed 3 nights in Jul 2025

4/10 Poor

Aquilino

Disliked: Property conditions & facilities
The place is conveniently close to my job, relatively quiet but, the room floor seem to be somehow damaged and the towels they provide are white however, they look gray. I like the potential of the place but I prefer to pay more money for better service than to go back to this place. finally you get less than what you pay for.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
elevator was a bit shakey and a weird smell throughout hotel but other than that it was ok
Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Travelled with family
Smaller then we thought but it’s ok I feel like it can be a little cleaner
Stayed 1 night in Jul 2025

10/10 Excellent

ronda

Stayed 1 night in Jun 2025

2/10 Terrible

Mason

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells terrible. Rooms are janky. Overall feels disgusting. DO NOT RECOMMEND.
Stayed 2 nights in Jun 2025

6/10 Okay

Joseph

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025