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Sheraton Grand Mirage Resort, Port Douglas

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Property amenity
Presidential Suite, 1 Bedroom, Lagoon View | Living area | 55-inch flat-screen TV with cable channels, TV, iPod dock
Lobby
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Port Douglas Road, Port Douglas, QLD, 4877
  • Place, Four Mile Beach
    ‪3 min drive‬
  • Place, Crystalbrook Superyacht Marina
    ‪4 min drive‬
  • Place, Sugar Wharf
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Pool | 12 outdoor pools, pool cabanas (surcharge), pool umbrellas

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Lagoon View

9.0 out of 10
Wonderful
(19 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Garden View

Studio, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(29 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Garden View

Room, 2 Double Beds, Garden View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Garden View

8.4 out of 10
Very good
(30 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Lagoon View

Studio, 1 King Bed, Lagoon View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed, Lagoon View

8.8 out of 10
Excellent
(5 reviews)
  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Double Beds, Lagoon View

Studio, 2 Double Beds, Lagoon View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Pool | 12 outdoor pools, pool cabanas (surcharge), pool umbrellas

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Pool | 12 outdoor pools, pool cabanas (surcharge), pool umbrellas

Room, 2 Double Beds

8.4 out of 10
Very good
(9 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Pool | 12 outdoor pools, pool cabanas (surcharge), pool umbrellas

Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom, Lagoon View

Presidential Suite, 1 Bedroom, Lagoon View | Living area | 55-inch flat-screen TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom, Lagoon View

  • Lagoon view
  • 152 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sheraton Grand Mirage Resort, Port Douglas

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a picnic area. Housekeeping is available on request.
Sheraton Grand Mirage Resort, Port Douglas offers 295 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 12 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Sheraton Grand Mirage Resort, Port Douglas. During your stay, you'll be close to Four Mile Beach. Features include free WiFi in public areas and free self-parking, plus 12 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Feast Restaurant & Bar, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 12 outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the helpful staff and the pool
  • Just a 5-minute drive from Flagstaff Hill and a few minutes from Wildlife Habitat
  • Airport and bus station shuttle shuttle service available for a fee
As a guest of Sheraton Grand Mirage Resort, Port Douglas, you'll find a full-service spa, a golf course, and 12 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 12917 square feet (1200 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand Mirage Resort, Port Douglas. You'll have access to the outdoor pool at a partner property. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. Self parking is free.

This 5-star Port Douglas hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Feast Restaurant & Bar – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Palms Lobby Cafe – This café serves brunch, lunch and light fare. Open daily.
Daintree Bar & Lounge – Overlooking the pool, this bar only serves light fare. Open daily.
Lagoon House – This poolside restaurant specialises in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Harrisons Restaurant – This poolside fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:30 AM to midnight at scheduled times
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (AUD 20 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 48 for adults and AUD 24 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Daintree Bar & Lounge
  • Feast Restaurant & Bar
  • Harrisons Restaurant
  • Lagoon House
  • Palms Lobby Cafe

Things to do

  • 12 outdoor pools
  • 18-hole golf course
  • 2 outdoor tennis courts
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Outdoor pool (guest access)
  • Pro golf shop
  • Shopping
  • TV in common areas

Family friendly

  • 12 outdoor pools
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (12,917 square foot of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 1.95 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 85.0 per night.
  • Cots (infant beds) are available for AUD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 48.00 for adults and from AUD 24.00 for children
  • Airport shuttle fee: AUD 56.00 per person (one-way)
  • Airport shuttle fee per child: AUD 28.00 (one-way), (from 4 to 11 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 85.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Grand Mirage Resort, Port Douglas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mirage Port Douglas

Mirage Sheraton Port Douglas

Port Douglas Mirage Sheraton

Port Douglas Sheraton

Port Douglas Sheraton Mirage

Sheraton Mirage

Sheraton Mirage Hotel Port Douglas

Sheraton Mirage Port Douglas

Sheraton Port Douglas

Sheraton Port Douglas Mirage

Sheraton Mirage Port Douglas Hotel Port Douglas

Sheraton Grand Mirage Port Douglas

Sheraton Mirage Resort

Sheraton Grand Mirage Resort Port Douglas

Sheraton Grand Mirage Resort

Sheraton Grand Mirage

Sheraton Mirage Port Douglas Resort

Sheraton Grand Mirage Resort Port Douglas

Sheraton Grand Mirage Resort, Port Douglas Hotel

Sheraton Grand Mirage Resort, Port Douglas Port Douglas

Sheraton Grand Mirage Resort, Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Comfortable rooms with lovely pools to relax after a travel day
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great meal and drinks at the swim at bar.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tien

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous resort, clean and spacious room that accommodated our family of 4 easily and great variety of restaurants
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, great room and facilities, buffet breakfast was excellent.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Toni Mansour

Liked: Cleanliness, property conditions & facilities
Beautiful place for relaxing and family time
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Nawaar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Family escape, with friendly staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

SARA

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort with great restaurants - Harrison’s is a must!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kerryn Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Resort is perfect. Great grounds and location. Staff super helpful. Shade cloth over a section of main pool would be only thing l would recommend.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Christos

Liked: Cleanliness, amenities, property conditions & facilities
Property had beautiful grounds. Rooms were clean and spacious.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Altab

Liked: Cleanliness, amenities, property conditions & facilities
Yes great gave us a upgrade to Lagoon view.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Mariano

Liked: Property conditions & facilities, room comfort
Great resort with same very nice breakfast and dinner menu’s, but the swimm up bar was very dirty.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and restaurants
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Big tub. Good amenities. Lovely people. Delicious food, though a bit pricey.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Charbel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Giovanni

Resort is dated
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

barbara

Liked: Cleanliness, amenities, property conditions & facilities
We were there in off season and not all the restaurants were open. The pool bars closed early too. The room was roomy with a little sitting area. Lots of pools. The cabana was amazing! Buffet breakfast was great!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent everywhere. Friendly, helpful, attentive. Croissants / coffee outside Harrisons great if in a hurry or not wanting big breakfast. Resort still the best in Port Douglas.
Daintree lounge bar
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities
Great
Stayed 9 nights in Jan 2026
Verified

6/10 Okay

Rachael

Liked: Cleanliness, staff & service, amenities
Beautiful gardens and close to the beach with lovely pool options and lovely staff. Poor quality food for room service and mattresses need to be upgraded. We loved the grounds of the Sheraton the most.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous resort loved all of it
Stayed 4 nights in Jun 2025