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Excelsior Motor Inn

Property class: 3.5

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Photo gallery for Excelsior Motor Inn

Desk, iron/ironing board, bed sheets
Front of property
Balcony
TV
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
92 William Street, Port Macquarie, NSW, 2444
  • Place, Port Macquarie Courthouse
    ‪2 min walk‬
  • Place, Glasshouse Cultural Centre
    ‪5 min walk‬
  • Place, Town Beach
    ‪9 min walk‬
  • Airport, Port Macquarie, NSW (PQQ)
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room

Television

Standard Twin Room

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, 2 Bedrooms

Balcony view

Family Room, 2 Bedrooms

  • 38 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Double Room

Television

Standard Double Room

7.2 out of 10
Good
(46 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony

Television

Deluxe Double Room, Balcony

7.8 out of 10
Good
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Multiple Beds

Desk, iron/ironing board, bed sheets

Superior Room, Multiple Beds

  • 38 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

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About this property

Excelsior Motor Inn

Laundry facilities, express check-out and a garden are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is not available.
Excelsior Motor Inn offers 26 accommodations with a hairdryer and an iron/ironing board. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower.
During your stay at Excelsior Motor Inn, you're just a quick walk from Port Macquarie Courthouse. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include laundry facilities and a terrace
  • Steps from Port Macquarie Courthouse and 5 minutes on foot from St Thomas Anglican Church
As a guest of Excelsior Motor Inn, you'll find a terrace, a garden, and a picnic area. Public spaces have free WiFi. Excelsior Motor Inn also features laundry facilities and express check-out. Self parking is free.

This 3.5-star Port Macquarie motel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 9:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 20 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 11:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free WiFi in public areas has a 5-device limit.

Property is also known as

Excelsior Motor Inn
Excelsior Motor Inn Port Macquarie
Excelsior Motor Port Macquarie
Excelsior Motor Inn Motel
Excelsior Motor Inn Port Macquarie
Excelsior Motor Inn Motel Port Macquarie

Excelsior Motor Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 182 out of 857 reviews
Rating 8 - Good. 331 out of 857 reviews
Rating 6 - Okay. 222 out of 857 reviews
Rating 4 - Poor. 82 out of 857 reviews
Rating 2 - Terrible. 40 out of 857 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Emma

Stayed 1 night in Jan 2026

6/10 Okay

Tony

Stayed 1 night in Jan 2026

4/10 Poor

Eddy

Disliked: Cleanliness, amenities
It was not clean as expected and there was no remote control for airconditioner. Also the receptionist gave us a wrong PIN for keys which gave us an heart attack at midnight.
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Spotless room
Stayed 1 night in Jan 2026

6/10 Okay

Peter, Chermside

Travelled with partner
Liked: Staff & service
More units than parking spaces, very clean, staff helpful, easy access to business district
Stayed 1 night in Jan 2026

6/10 Okay

Luke

Liked: Cleanliness, amenities
Room was clean, hotel is centrally located but the bed was very saggy in the middle.
Stayed 1 night in Dec 2025

6/10 Okay

Philip

Liked: Amenities
Room was in fair condition but needed some repairs in a couple of areas. The entry door was in a very poor state.
Stayed 1 night in Jan 2026

8/10 Good

Brett

Liked: Cleanliness
Good location, clean. Motel was a bit run down but it was fine.
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
The room and hotel were run-down. The location was good, a short walk to the beaches and town centre.
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness
Clean room.
Stayed 1 night in Dec 2025

6/10 Okay

David

Travelled with partner
Parking was terrible with no dedicated parking for a handicapped person.
Stayed 1 night in Dec 2025

10/10 Excellent

Felicity

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds. The shower you as fabulous. Welcoming staff.
Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness
Yes Spotless Room Clean crisp sheets Air Con perfect
Stayed 1 night in Dec 2025

2/10 Terrible

Emma

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First we where given the wrong code for the room, than went in the room and it wasn’t house kept at 7:30pm, mouldy bathroom, air con didn’t work, dirty spoon and fork on the ground, the room smelt like piss
Stayed 1 night in Dec 2025

8/10 Good

Aime

Stayed 1 night in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness, amenities
Room was clean and bed very comfortable but the Internet was rubbish. Very hard to keep a connect.
Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness
A pleasant place to stay that is central to things and a nice walk from the waterfront.
Stayed 1 night in Dec 2025

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities
good room , welcoming staff
Stayed 1 night in Dec 2025

8/10 Good

Peter, Chermside

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable, well presented, clean, friendly, offered room option, easy parking
Stayed 1 night in Dec 2025

6/10 Okay

Len

Travelled with partner
Liked: Cleanliness
Room looking a bit tired curtains a bit faded and tv a bit small but overall average
Stayed 3 nights in Dec 2025

8/10 Good

Richard

Travelled with partner
Tidy for price
Stayed 5 nights in Nov 2025

4/10 Poor

Joy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Endless leaking toilet, called manager who said he would look at it, but nothing was achieved, would have kept me up all night but hubby turned the tap off. Wifi dropped out continuously, was crap signal from the start and didn't get any better tv was outdated big time.
Stayed 1 night in Nov 2025

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well lit up and very comfortable inside also the staff were very friendly and helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Judith

Stayed 1 night in Nov 2025

2/10 Terrible

Suzanne

Disliked: Cleanliness, amenities, property conditions & facilities
The room was very run down and quite 1/3 world. The staff was disinterested and more interested in childminding his child. I checked a second room to see if any better. When deciding to stay with room paid for, the air con was through the window, attached with cords, the TV did ot work, the towels were very worn, benches in disrepair. I sat in the room for 15 minutes but decided it was not of a standard in which I could stay. No use of any facilities were used. I paid the reception $20 for cleaning as I had 'sat' in the room and he said a full refurndx from Expedia would follow
Stayed 1 night in Nov 2025