8/10 Good
jasmin
30 May 2025
Overall I enjoyed my stay at the Hilton. I had a pool view that was beautiful. I seen the moutain views from the room across the hall and would love that room next. The staff that I did come in contact with were very pleasant. The only complaints I had was that they had started remodeling and was doing construction (which I wasn’t aware of until I checked out by the guy who helped me with my bags). The last thing I wanted to hear was banging at 10am. They should of gave me notice before hand. My other complaint was that it was my bday and they did nothing to make me feel special. I stayed at the Hyatt for my bday one year and I came back to a decorated desserted cake with a personalized happy birthday. Most hotels do something special for their guest on their bday. Very disappointing. I mentioned it to the same guy who helped me with my bags on my way out and he actually did go grab me a gift pkg of some sort. It was cute but a day late. Overall I will stay there again because the views from the entire property is amazing. Exciting to see how things will look after renovations.

jasmin
Stayed 3 nights in May 2025