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Embassy Suites by Hilton Portland Maine

3.5 star property

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Photo gallery for Embassy Suites by Hilton Portland Maine

Exterior
50-inch LED TV with cable channels, TV, MP3 dock
Indoor pool, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk
City view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
1050 Westbrook Street, Portland, ME, 04102
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪6 min drive‬
  • State Theatre
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min walk‬

Room options

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

50-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 Queen Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

50-inch LED TV with cable channels, TV, MP3 dock

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite

Minibar

King Suite

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

King, Premium Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

50-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 Queen Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1004)
The price is €348
for 1 room
includes taxes & fees
24 Jun - 25 Jun
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About this property

Embassy Suites by Hilton Portland Maine

Hotel with free breakfast, near Thompson's Point
An indoor pool, a restaurant and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Portland Maine offers 119 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Portland Maine. During your stay, you'll be within walking distance of Tate House Museum. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes archery
  • Guests really like the accommodation for the cleanliness, overall comfort and comfy beds
  • 5 minutes by car from Maine Mall and 6 minutes from University of Southern Maine
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. An indoor pool, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Portland Maine. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Embassy Suites by Hilton Portland Maine was completed in June 2020.

Smoking is allowed in designated areas at this Portland hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Waypoint – This restaurant only serves dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Uncovered parking on site (USD 13 per night)
  • Uncovered extended parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Waypoint

Things to do

  • Archery
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2020

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 13 per night
  • Uncovered extended parking fee: USD 13 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Portland
Embassy Suites Hilton Portland Maine Hotel
Embassy Suites Hilton Portland Maine
Embassy Suites Portland - Downtown Hotel Portland
Embassy Suites Portland Hotel
Embassy Suites By Hilton Portland Maine
Embassy Suites by Hilton Portland Maine Hotel
Embassy Suites by Hilton Portland Maine Portland
Embassy Suites by Hilton Portland Maine Hotel Portland

Embassy Suites by Hilton Portland Maine Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 864 out of 1105 reviews
Rating 8 - Good. 165 out of 1105 reviews
Rating 6 - Okay. 41 out of 1105 reviews
Rating 4 - Poor. 18 out of 1105 reviews
Rating 2 - Terrible. 17 out of 1105 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here for my anniversary, everything was perfect
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional!
Stayed 2 nights in Feb 2025

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay
Stayed 1 night in Mar 2025

6/10 Okay

Alexis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Pinar

Stayed 1 night in Mar 2025

4/10 Poor

Amico

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms and cleanliness were average. However, the hotel's website advertised a free shuttle to downtown Portland. I confirmed this service via phone prior to our arrival, but when I requested a ride, the front desk informed us that this service was no longer offered. No apology, and no attempt to make it right. We ended up spending $60 in Uber fees to get to and from town. Had I known this to be the case, we would have stayed somewhere within walking distance to downtown. Furthermore, our main reason to stay at this hotel was the well-reviewed indoor pool; the pool itself was good, but when I took my young children back to swim on Sunday morning (a busy weekend), it was closed for "routine maintenance". There was no warning that this was going to happen, and we were not the only family with upset kids who were looking forward to swimming. All things considered, our choice to stay here instead of downtown--heated pool and transportation into Portland--was all for nothing. Thoroughly unimpressed.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Dena

Liked: Staff & service
Disliked: Cleanliness
We loved the restaurant and breakfast… the complimentary drinks are a nice touch. Staff the evening when we checked in were very friendly. I was frustrated the pool was closed because I was not told when I had inquired or at booking, and was even given directions to the pool by staff to find it locked. I had very disappointed kids. Also the room had old frozen pizzas in the fridge, towels that were stained by what looked like old blood, and no shampoo in the pumps which I unfortunately realized mid shower. We also needed assistance boosting our car the next morning and the morning staff basically said they can’t help and left us to sit there stranded, while another guest stepped in to help us. Hotel has a lot of potential but I haven’t been this disappointed by a place in a long time
Stayed 1 night in Mar 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Celia

Stayed 1 night in Feb 2025

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Racheal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Barrett, Warroad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who went out of their way to accommodate you during your stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Aiko

Stayed 1 night in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely stay again. Between the staff, facility, and upgraded fitness facility, it’s great.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Stayed 1 night in Feb 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, rate and the breakfast! They charged us for parking, but never told us when we checked in. I couldn’t use my digital card as I had to go to the desk first to give them a credit card. You should be able to do this on the app. The pool was not very clear so we didn’t use it.
Stayed 1 night in Feb 2025

10/10 Excellent

Taja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christine, Summerland Key

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Room was spacious, clean and comfortable. Parking lot could have been sanded and cleared of snow better but overall a nice, quick stay.
Stayed 1 night in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Heat was a little wonky, but it was very cold outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & convenient transportation to the airport!
Stayed 1 night in Feb 2025