McMenamins Crystal Hotel

2.5 star property

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Photo gallery for McMenamins Crystal Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Front of property – evening/night
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

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303 S.W. 12th Ave., Portland, OR, 97205
  • Powell's City of Books
    ‪1 min walk‬
  • Moda Center
    ‪3 min drive‬
  • Oregon Convention Center
    ‪3 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 Queen Bed, Shared Bathroom

9.2 out of 10
Wonderful
(34 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

McMenamins Crystal Hotel

Hotel with bars, near Moda Center
This hotel features an indoor pool, a restaurant and 3 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, concierge services and a 24-hour front desk. Housekeeping is available on request.
McMenamins Crystal Hotel offers 51 air-conditioned accommodations with a safe and complimentary bathrobes. This Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at McMenamins Crystal Hotel. During your stay, you're just a quick walk from Powell's City of Books. You'll find features such as free WiFi in public areas, plus 3 bars and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • The restaurant, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 14 minutes by foot from Portland State University and a 4-minute drive from Moda Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. An indoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at McMenamins Crystal Hotel. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this Portland hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 1:00 PM.
Zeus Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Ringlers Pub – On-site pub. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 1:00 PM for a fee: USD 8.50 to 26.50 for adults and USD 8.50 to 11.50 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ringlers Pub
  • Zeus Cafe

Things to do

  • Billiards/pool table
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In a nature reserve

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 8.50 to 26.50 for adults and USD 8.50 to 11.50 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 12:30 AM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel
McMenamins Crystal Portland
McMenamins Crystal Hotel Hotel
McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel Hotel Portland

McMenamins Crystal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 363 out of 609 reviews
Rating 8 - Good. 157 out of 609 reviews
Rating 6 - Okay. 49 out of 609 reviews
Rating 4 - Poor. 23 out of 609 reviews
Rating 2 - Terrible. 17 out of 609 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MacKenzie

Liked: Staff & service, property conditions & facilities
Such a quirky spot. I’ve always wanted to stay here, finally did and was not disappointed! Everything you need under one roof. The shared bathroom isn’t bad. Not ideal but for a night or two it’s easy! I never ran into anyone.
Stayed 1 night in May 2025

10/10 Excellent

Erika

Liked: Amenities
Such a fun and unique stay! Perfect spot to walk around the pearl district
Stayed 1 night in May 2025

10/10 Excellent

Severiana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, the check in process was easy and the amenities were top-notch. Location was in a very walkable area near many attractions, I would definitely stay here again!
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is awesome!
Stayed 1 night in May 2025

10/10 Excellent

Marvina

Liked: Cleanliness, staff & service, property conditions & facilities
The night shift girl was very friendly and helpful. The long hot tub was warm and clean. Our room was decorated very cute. It was nice to have a sink in the room. The shared bathrooms were close and clean. We had a great time!
Stayed 1 night in May 2025

10/10 Excellent

aaron, University place

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Hotel is am amazing property. Will be staying again. Has restaurants and restaurants close. Providence Park was only a 10 min walk. There is parking near by, but read the reviews for parking. Overall a great experience..
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique property right in the heart of Portland. Easy to walk neighborhood with lots of great dining options
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Teresita

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Mystery Train Room

Stayed 1 night in Apr 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’m not happy
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My thoughts.

It was a good stay! Fascinated by the hotel's history, and appreciated the staff's willing to be of assistance. Was not exactly expecting for the bathroom to be shared, I may have glossed over that fact. Wished there was some kind of mini fridge in the room for any leftover foods to avoid any chance of food going bad otherwise anything I had to eat will be just tossed out. Noise in environment around rooms were ok, you could hear footsteps from other visitors, but it isn't as bad as you think! Would stay here again although, and try out more things to do in the area!
Stayed 1 night in Apr 2025

10/10 Excellent

Beatrice

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water soaking pool was amazing.
Stayed 2 nights in Feb 2025

4/10 Poor

Katja

Travelled with family
Disliked: Cleanliness, staff & service
The pool is fabulous. The shared bathrooms is also no issue. The room we had "wrecking ball" smelled awful. Even with window open did not help. Sheets short and old. No space to put down anything. Hotel had crazy chrges added on and did not honor our Expedia rate.
Stayed 1 night in Feb 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I so appreciated all the staff. Everyone was more than happy to help and accommodate us. Great people and great food!
Stayed 2 nights in Mar 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a place with shared bathrooms & I was pleasantly surprised. Crystal Hotel keeps the bathrooms very clean and I did not have trouble finding an available bathroom when I needed one. Pros: Clean, friendly staff, soaking tub, convenient food, location is perfect if you're attending a Crystal Ballroom event or want to walk around and shop, in room air/temp controls. Cons: Rooms are quite dark and small (stayed in a Queen). I'm thankful I read that in review and brought my own light! Shared bathrooms may not be everyone's cup of tea. Parking was less than ideal - it's only a couple of city blocks away, but it's inconvenient not to be able to access your car easily if you forget something. Also, walking around downtown with heavy luggage trying to find the hotel in the pouring rain is not a fun experience. I think they have parking out front you can drop your stuff at before going to park, but they were blocked or full when I arrived.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a favorite spot to see concerts and stay. Its downtown Portland, but it’s really honestly the best option if you’re walking and don't need to go far. Our first choice when seeing concerts at Crystal Ballroom. Also food in the restaurant is amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic building has fantastic vibes and was within easy walking distance to our music venue and Powell’s - definitely will consider this place again when needing to stay in Portland. (Rooms are small, but that’s a perk imo!)
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff are amazing.
Stayed 2 nights in Mar 2025

10/10 Excellent

S.b.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, soaking pool is very relaxing and the staff is always pleasant. Free coffee is excellent. I always have a great time here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Siôn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and quirky building with lots of character. Tons of restaurants and breweries within walking distance which is a big plus!
Stayed 1 night in Feb 2025

8/10 Good

John

Travelled with group
Liked: Staff & service
Stayed 2 nights in Feb 2025