All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our room was a river facing room. The hotel had unique artwork everywhere and an offered a great breakfast. Our room was spacious, the staff was lovely and helpful. About 15 minute walk into the thick of the city.
We liked that it is by the river. Our room had a view of the courtyard and we were gone for the majority of the day so view not important but it was nice if using dining area. The breakfast was adequate but they need to have coffee out all day since there is no coffee maker in rooms.
One night they were busy in the dining room and the front desk person was working in the restaurant so has to wait to speak to her...they seemed to be short on employees but maybe they were just busier than usual in the restaurant that night.
Our room was a good size, comfortable beds, efficient air conditioning when working. Plenty of hot water and good water pressure. Our last night it wasn't working but within 20 minutes the problem was resolved. The shower door leaked but we just put extra towels down to soak up and let staff know when we checked out.
Staff were all nice and helpful. We had a very early departure on last day and they arranged a taxi for us and had breakfast boxes for us. The taxi driver was on time, professional and reasonably priced.
It's only a 10-15 walk to all the action downtown.
Overall, a nice place to stay at a good location.
Erin
Stayed 4 nights in Oct 2024
10/10 Excellent
Gregory
15 Jul 2024
Gregory
Stayed 2 nights in Jul 2024
6/10 Okay
Keith
2 Jul 2024
Liked: Cleanliness, staff & service
Absolutely nothing wrong with the hotel, good value and helpful, staff were quiet good, in fact. Food was very average and the area a bit suspect. I was told not to leave anything valuable in the car which was left out the hotel overnight. The rating would be higher if I had not been there with a car.
The property was pretty nice, the manager was questionable, and the location around the property was good because it was close to the city center, walking distance from the city center and near everything you needed.
Cheryl
Stayed 3 nights in May 2024
8/10 Good
Andrew, New York
Travelled with family
20 May 2024
Breakfast was nice.
Cooling option was not available in our room. We were told AC availability was floor by floor rather than room by room. Felt like we were being put off.
Privacy in bathroom is not good. Would not recommend to people traveling with friends.
Porto was a brief stop on my way to walk the Camino. Vila Gale was a wonderful and unique hotel. The room was comfy and modern at the same time. The rooms are also themed which add an additional dimension. The staff very friendly and breakfast was utterly delicious!
Amazing! Great location, excellent food and service! If you're looking for somewhere quiet, but not too far from the main attractions then this is perfect!
Great location near trams and buses. Adequate yet confusing breakfast. Limited staffing for the restaurant but a couple of good alternatives nearby. We did have a river view, however the window was small and high. The room could benefit my hanging a bar table and chairs. No Kleenex to be had for n the room. A pet peeve of mine.
This hotel was nicely located by the river, not too far from downtown and the beach. The staff were friendly and helpful. The food options were fresh and well prepared. The morning breakfast buffet was excellent! The room was very basic with few amenities but it was clean and the beds were comfortable.