Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site.
Hotel Casa Real offers 29 air-conditioned accommodations, with free toiletries. This Poza Rica hotel provides complimentary wireless Internet access.
Bathrooms include a shower. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Hotel Casa Real, you'll be within walking distance of 18 de Marzo Square. Free WiFi in public areas, free self-parking and dry cleaning service are available.
Free WiFi
Free self-parking
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Within a 15-minute walk of 18 de Marzo Square and Hospital Regional Pemex
Dogs welcome for a fee (restrictions apply)
As a guest of Hotel Casa Real, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. Self parking is free.
This Poza Rica hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
More
Air conditioning
Free local calls
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets: MXN 100 per pet, per day, plus a deposit of MXN 500 per stay
Only dogs are allowed
Maximum 1 pets
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: MXN 500 per stay
Pet fee: MXN 100 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).