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Hotel General

Property class: 4.5

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Photo gallery for Hotel General

A hotel entrance with a sign reading 'Hotel General,' a checkered pavement, and potted plants.
A hotel room with a bed, a TV, a wardrobe, and a bathroom with a towel rack.
A luxurious hotel lobby with a grand chandelier, a reception desk, and ornate wall decorations.
Beach
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available

Explore the area

View in a map
Svornosti 1143/10, Prague, 15000
  • Place, Dancing House
    ‪11 min walk‬
  • Place, Czech Technical University
    ‪11 min walk‬
  • Place, Charles Square
    ‪11 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪21 min drive‬

Room options

View all photos for Luxury Suite

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table with a lamp, and a window with curtains.

Luxury Suite

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a bed, a desk, two chairs, a window with curtains, and a small table with a vase.

Family Suite

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

A hotel room with two beds, a vanity with a mirror, and a chandelier.

Executive Suite

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Presidential Suite

A hotel room with a large bed, a wooden dresser, a mirror with an ornate frame, and a painting on the wall.

Presidential Suite

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 King Bed
  • Free Wi-Fi

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About this property

Hotel General

This hotel features a restaurant, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services and concierge services are on-site. Change of towels is available on request
Hotel General offers 20 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. This individually decorated and furnished accommodation has separate dining areas. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 40-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Prague hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages.
During your stay at Hotel General, you're just a quick walk from Novy Smichov Shopping Centre. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 11 minutes by foot from Dancing House and a 3-minute drive from Charles Bridge
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel General. The hotel can provide concierge services and wedding services. Parking is available for a fee. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Prague hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
VivaVictoria – On-site family restaurant. Open daily.
General kris – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 20 per day)
  • Secured, covered valet parking on site (EUR 20 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • General kris
  • VivaVictoria

Things to do

  • 9-hole adjacent golf course
  • Art gallery
  • Golf caddies
  • Golf carts

Family friendly

  • Art supplies
  • High chair
  • In-room cot
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • High-pile carpet in room
  • No lift

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Hotel General offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Hotel General Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet hotel. Great location 5mins walk to the closest metro station, with many restaurants and pubs near by.
Stayed 2 nights in Mar 2026