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Charme

4.0 star property

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Photo gallery for Charme

Lobby
Superior Double Room | Minibar, in-room safe, desk, laptop workspace
Daily full breakfast for a fee
Front of property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Via Delle Badie 228, Prato, PO, 59100
  • Place, Pecci Contemporary Art Museum
    ‪14 min walk‬
  • Place, Museo del Tessuto
    ‪18 min drive‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪30 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

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About this property

Charme

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Additionally, a snack bar/deli, self parking and coffee/tea in a common area are on-site.
Charme offers 72 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Prato hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
During your stay at Charme, you'll be within walking distance of Pecci Contemporary Art Museum. Features include a restaurant, a gym and a bar.
  • Free wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from Pecci Contemporary Art Museum and a few minutes from Castello dell'Imperatore
  • Pets welcome free of charge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A health club, multilingual staff, and coffee/tea in common area are also featured at Charme. The hotel can provide concierge services and limo/town car service. For a fee, parking is available.

This 4-star Prato hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 10 per person
  • Self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Charme Hotel
Charme Hotel Prato
Charme Prato
Charme Hotel
Charme Prato
Charme Hotel Prato

Charme Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 73 out of 221 reviews
Rating 8 - Good. 107 out of 221 reviews
Rating 6 - Okay. 20 out of 221 reviews
Rating 4 - Poor. 15 out of 221 reviews
Rating 2 - Terrible. 6 out of 221 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
overall great hotel
Stayed 1 night in Sep 2025
Verified

8/10 Good

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable spacious rooms, and courteous staff
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for those traveling by car and who wants to explore Tuscany country side
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Laura Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Comfortable hotel.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Pascal

Liked: Staff & service, property conditions & facilities
Good value clean conditions good breakfast
Stayed 2 nights in May 2024
Verified

8/10 Good

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and comfortable. The staff was courteous and helpful. The breakfast was excellent.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT PLACE

Excellent
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy and satisfied for two nights. Friendly staff and good atmosphere
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Neda

Liked: Staff & service, amenities, property conditions & facilities
The hotel is very nice and clean and well decorated. Staffs are so friendly. Breakfast is beyond the expectation.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

MAXIMINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Television service was not user friendly, and did not provide English options. All other aspects were very good.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Keith

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we got there, they gave us someone else's room. The first night, we kept waking up from the heat as the air conditioning could not keep up to the demand in that part of the hotel. They changed our room the next day instead of trying to fix it. When they moved our belongings, the threw out all of our refrigerated goods. When we gave them the bill, they paid it but were not happy that we replenished our water. The last room was much better, but the sink did not retain water well, so it leaked all over the floor. Most of the staff were nice. Others didn't care.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien 👌
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos con una sonrisa y muy amables algo muy agradable de encontrar en Italia
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Hotel muito bom, excelente quarto, banheiro. Profissionais gabaritados
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

LIM YOUNG

Disliked: Staff & service, property conditions & facilities
슬리퍼와 생수가 유료인점이 별로네요
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Manuele

Liked: Staff & service
Ciao
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Karsten

Das Hotel ist schon ziemlich abgewohnt. Frühstück sehr dürftig (auch für Italien), an einem Tag war es mal okay, an zwei Tagen gab es fast nichts. Wenig Parkplätze, diese sehr eng.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

jean -maurice

Liked: Cleanliness, property conditions & facilities, room comfort

Moyen

Bonjour, un peu plus de sourire serait plus agréable, chambre propre et assez spacieuse pour le prix, emplacement dans un quartier, pas grand chose autour, par contre il devait y avoir un restaurant, il n'existe plus
Stayed 1 night in Aug 2024
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hotel perfetto. Peccato che i mezzi a Prato terminano alle 20, quindi se una persona vuole andare in centro a cena non può perché non ci sono neanche i taxi. Colazione ottima .
Stayed 2 nights in Sep 2023
Verified

8/10 Good

BRADDAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , nice hotel, good parking and great breakfast although we are all still scared of Covid so no buffet. The air conditioning did not work in the room. It’s needs it. Very hot at night. I mentioned this to the staff
Stayed 5 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Poco Charme

Un Hotel non all'altezza del suo nome
Stayed 1 night in Nov 2020
Verified

8/10 Good

maria cristina

Liked: Cleanliness, staff & service

comodo e confortevole

comodo hotel per posizione e parcheggio. leggermente trasandato per essere un 4 stelle. nell'insieme nulla da dire, ottimo per gruppi
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good transit near Pisa Airport.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nach Jahren ist dieses Hotel renovierungsbedürtig geworden. Leider mussten wir das Zimmer wechseln, da im Badezimmer die Toilettenspülung kaputt und der Fußboden durch eindringendes Wasser ständig feucht war. Außerdem ist die Einrichtung richtig abgenutzt und zum Teil rostig. Auch das Betttuch war leider nicht sauber. Das Frühstück war auch ziemlich dezimiert. Es gibt viele Busreisen, die dieses Hotel als Untekunft gewählt haben. Das sieht man mit der Zeit. Enttäuschend! Das Personal ist sehr nett und bemüht.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people are extremely nice and helpfull we go every month for business and very satisfied
Stayed 2 nights in Aug 2019