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Grand Hotel des Alpes

4.0 star property

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Photo gallery for Grand Hotel des Alpes

Free self-parking
Lobby
Superior Quadruple Room, Mountain View | Minibar, in-room safe, desk, cots/infant beds
Lounge
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Spa

Explore the area

View in a map
Via Passo Rolle, 118, Primiero San Martino di Castrozza, TN, 38054
  • Place, San Martino di Castrozza Ski Area
    ‪1 min walk‬
  • Place, Tognola Gondola
    ‪14 min walk‬
  • Place, Val Venegia

Room options

View all photos for Comfort Double Room, Mountain View

Minibar, in-room safe, desk, cots/infant beds

Comfort Double Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Quadruple Room, Mountain View

Superior Quadruple Room, Mountain View | Living area | TV

Superior Quadruple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Luxury Double Room, Mountain View

Minibar, in-room safe, desk, cots/infant beds

Luxury Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room Single Use, Mountain View

Minibar, in-room safe, desk, cots/infant beds

Comfort Double Room Single Use, Mountain View

  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Triple Room, Connecting Rooms, Mountain View

Minibar, in-room safe, desk, cots/infant beds

Family Triple Room, Connecting Rooms, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, cots/infant beds

Deluxe Suite

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, cots/infant beds

Family Suite, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

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5.0 out of 5, Exceptional, 4 reviews
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About this property

Grand Hotel des Alpes

Ski hotel with 2 restaurants and full-service spa
Grand Hotel des Alpes guests can head out to the slopes, sip drinks at the bar/lounge and enjoy an indoor pool and a full-service spa.
Grand Hotel des Alpes offers 44 accommodations with minibars and a safe. This Primiero San Martino di Castrozza hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.
During your stay at Grand Hotel des Alpes, you're just a quick walk from Dolomites. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, massages or facials at the spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Dolomites and San Martino di Castrozza Ski Area
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Grand Hotel des Alpes helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a 24-hour health club and a sauna. Self parking is free.

This 4-star Primiero San Martino di Castrozza hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
La Camisela – This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Il Cervo
  • La Camisela

Things to do

  • 24-hour health club
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Cot (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between 19 March and 22 June.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT022245A135SEES94
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Des Alpes San Martino di Castrozza
Grand Hotel Des Alpes San Martino di Castrozza
Grand Hotel Alpes San Martino di Castrozza
Grand Alpes San Martino di Castrozza
Grand Alpes tino di Castrozza
Grand Hotel des Alpes Hotel
Grand Hotel des Alpes Primiero San Martino di Castrozza
Grand Hotel des Alpes Hotel Primiero San Martino di Castrozza

Grand Hotel des Alpes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 52 reviews
Rating 8 - Good. 15 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was exceptional. The staff was so friendly and kind.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a one night stay during a tour of northern Italy. For the price we were very impressed and felt it necessary to write this review. It felt like stepping back in time a bit decor wise but we actually found this really charming and it was impeccably clean throughout. Small details such as the towel art in the room and unexpected access to a little indoor pool (that staff turned back on just for us despite our late check on time) made it an absolute delight. We also loved the breakfast. During our tour we have stayed at a lot of hotels, many more modern and more expensive than this, but this was our favourite. We will be back again and bringing friends for a simple, comfortable stay with amazing views under the mountain!
Stayed 1 night in Sep 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value. Suite size room for price of normal room
Stayed 2 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Great location but dated facilities. Staff was very helpful and the other major complaint was the Wi-Fi, which is subpar. Overall excellent location and a nice hotel that needs to be brought into the 21st-century a bit with better amenities.
Stayed 2 nights in Jul 2023

10/10 Excellent

Clay, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with a mountain view

Wonderful experience. The best resteraunt in town is in the hotel, although the spa was a little less than expected, the overall experience was wonderful. The ski bus stops close by, and the parking is exceptionally convincent. Great place for a weekend getaway.

10/10 Excellent

Al & Trace, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer vacation

Only stayed two nights with breakfast. Room was great as was the hotel and staff. You won't be disappointed with this choice of hotel. Enjoy....

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Svært fornøyd!

Meget fornøyd med oppholdet. Stort hotel men samtidig veldig god service. Fikk gode råd til tur i fjellet av eieren selv. Parkering og beliggenhet helt topp.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ezio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel eccellente

Stayed 1 night in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Hubert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel :) Wandermöglichkeiten 5min entfernt. Alles super gelaufen und tollen Frühstück.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Livia

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Sérgio Frederico

Stayed 1 night in Feb 2025

8/10 Good

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities
Un hotel con i suoi anni ben tenuto. Gentile il personale al ricevimento e le ragazze al servizio colazioni così come le cameriere ai piani.
Stayed 2 nights in Jan 2025

8/10 Good

Giuseppe

Liked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Simone

Travelled with family
Disliked: Staff & service
Personale indifferente
Stayed 5 nights in Jan 2025

8/10 Good

Pierluigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bene
Stayed 3 nights in Jan 2025

10/10 Excellent

Maxence

Stayed 1 night in Sep 2024

10/10 Excellent

Maxence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alberto, Roma

Liked: Cleanliness, staff & service, amenities
Hotel situato in una posizione ottima per raggiungere il centro e con un comodo parcheggio. Ottima e abbondante la colazione e bella e attrezzata la Spa. Unica nota negativa, nel complesso è un po' trascurato, cosa che per un grand hotel 4 stelle non dovrebbe essere ammesso!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura storica nel pieno centro di San Martino di Castrozza. Personale sia alla reception che a colazione molto professionale e gentile.Colazione ricca.Camera spaziosa e pulita con balcone e vista sulle montagne.
Stayed 3 nights in Aug 2024

10/10 Excellent

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Danny Skov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kvalitetsoplevelse i Dolomitterne

Fantastiske dage i Dolomitterne. Dejligt rummeligt familieværelse med dobbeltseng og to separate enkeltsenge til teenagerne. Morgenmaden og servicen i restauranten på hotellet var i særklasse i forhold øvrige hoteller i samme prisklasse.
Stayed 3 nights in Jul 2024