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Collection O Al otro lado del rio, Puebla

4.0 star property
VIP Access

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Photo gallery for Collection O Al otro lado del rio, Puebla

Breakfast area
Superior Room (Two beds) | In-room safe, desk, soundproofing, iron/ironing board
Exterior
Outdoor dining
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3 Oriente 1030 Barrio de Analco, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪5 min walk‬
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Puebla Cathedral
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

9.0 out of 10
Wonderful
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Two beds)

Superior Room (Two beds) | In-room safe, desk, soundproofing, iron/ironing board

Superior Room (Two beds)

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed
  • Free Wi-Fi

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About this property

Collection O Al otro lado del rio, Puebla

This guesthouse features self parking, a 24-hour front desk and a front desk safe. WiFi in public areas is free.
Collection O Al otro lado del rio, Puebla offers 21 accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Collection O Al otro lado del rio, Puebla, you're just a quick walk from Zócalo de Puebla. Features include free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include luggage storage
  • Within a 10-minute walk of Puebla Convention Center and Zócalo de Puebla
  • Pets welcome for a fee
Collection O Al otro lado del rio, Puebla offers its guests a front desk safe. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Puebla guest house.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • Parking on site (MXN 50 per night)
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Al Otro lado Rio Hotel Puebla
Al Otro lado Rio Hotel
Al Otro lado Rio Puebla
Al Otro lado Rio

Collection O Al otro lado del rio, Puebla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 249 reviews
Rating 8 - Good. 43 out of 249 reviews
Rating 6 - Okay. 21 out of 249 reviews
Rating 4 - Poor. 12 out of 249 reviews
Rating 2 - Terrible. 5 out of 249 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
The rooms were gorgeous and clean. The restaurant upstairs was great. The staff were so nice. The whole vibe of the hotel was so great. Real Mexican style not a cookie cutter hotel. Loved every part of it!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Hotel would stay there again
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Jorge

Liked: Cleanliness
Lots of potential: close to the downtown square, restaurants and other points of interest. The restaurant in the premises is good, but a bit noisy. So if you are not eating there, the noise level is high.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charles

Nice place!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Merrill

Liked: Property conditions & facilities
My second stay and this hotel is in a quiet area, clean, great courtyard to sit in, internet was great, shower was hot and easy 6 minute walk to Zocalo and many restaurants.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my mom enjoyed our stay. Different from your traditional hotels.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only booked one night. The beds were nice and soft. I would definitivamente stay again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, with an excellent location!!! And above on thT, Pet friendly. My family spend a great weekend.
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hudson

Liked: Cleanliness, amenities, property conditions & facilities
Loved the colonial atmosphere and look to Al Otro Lado. The receptionist, Sheyla, was very friendly and helpful. The staff was nice and helpful. The unaffiliated restaurant in front is good, but a bit noisy during business hours, so if you want more privacy, ask for a room around the back patio.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Victor

Liked: Property conditions & facilities
It’s in a good location but the staff wasn’t very nice
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Saul Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Very pintoresque!! Being a restored building but in a very charming way, makes this place unique! A restaurant is in the property but is not part of the hotel, limited parking but walking distance to downtown.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Eduardo

Disliked: Amenities, property conditions & facilities
Not great for holiday, just fine for quick stay. Parking is not in the property, it is close but it is need it to the staff to open the gate, at night is not ideal. Hotel have several not hotel restaurantes inside the hotel and they are too loud. Again, not for holiday only for quick stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

Nice people. Old convent converted rooms. Very nice. Comfortable beds and linens. Rooftop restaurant noisy some not all nights but lots of sound in Mexico. Neighborhood always felt safe and great weekend market across the street. Clean water morning coffee for 20 pesos. All good
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Merrill

Liked: Amenities
It’s a former convent and it’s really peaceful and quiet. The property has great seating areas to relax. This is in someways a trip to old Mexico. The colors of the buildings are amazing and very calming. Great staff, hot shower, fast internet and very secure. Within a short distance are many restaurants, bars and cafes. The Zocalo is 6 minutes away. Close but far enough away. This is now my choice when I come to Puebla.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and easy going

The first night at the lavanda room was super noisy when people knock the fron door in the middle of the night, for the second night I ask for a fan so the little noise of the fan doesnt let other noises in, and had a perfect night sleep.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

maria

Liked: Staff & service
Clean but very small room especially the bathroom. There were many small mosquitoes in the room, although they were not bad, it was annoying to see them all the time in the room. There’s a restaurant in the same building and the noise is very loud especially Friday night and Saturday
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pretty hotel in a good location. The staff were helpful. Our room was large. The hot water was slow to come in. It took 10 minutes and then was only lukewarm. The television would turn off unexpectedly and was not reliable.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

sock hoon

Liked: Cleanliness, staff & service
The hotel has character and its quiet. We were checked in on ground floor so its convenient for luggage. The courtyard layout is interestijg. Easy to walk to zocalo where there r plenty restaurant options and easy to browse main market. The downside is the doors r not shut completely so cold air gets in. I imagine it will be great in summer. But the shower is far from ideal. The water is super scorching hot and u cant adjust to somewhere in between even if u turn on a little of the cold tap. We took it for only one day and its because we r enroute to cholula and hot air balloon.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Hector Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
We don’t have wifi at any time. I ask them and they said than this problem happened because of the rain.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

ALI

Liked: Cleanliness, amenities, property conditions & facilities
Gran atención, el cuarto muy bonito y cómodo.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose de Jesus Olimpo

Liked: Cleanliness, staff & service, amenities
Todo esta muy bien, por eso buscsmos regresar al hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Muy Bonito e Impecable
Stayed 2 nights in Jan 2026