See all properties

Hotel Del Portal, Puebla

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Del Portal, Puebla

A spacious hotel lobby with a high ceiling, arched columns, and a central chandelier. A sign reading "La NOGADA" is visible, indicating the hotel's name.
A historic building with a red facade and arched windows, featuring a ground-level cafe and outdoor seating area.
A banquet hall with multiple tables set for dining, brick walls, and a high ceiling with exposed beams and hanging plants.
A reception area with a wooden counter, a television mounted on the wall, a patterned wall hanging, and a clock.
A spacious lobby with multiple seating areas, a reception desk, and a staircase leading to upper floors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a lamp, a mirror, and a window.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a lamp, a mirror, and a window.

Standard Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, two bedside lamps, a white brick wall, and a door leading to a bathroom.

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, a lamp, and a cross on the wall.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Balcony

A hotel room with two beds, a bathroom, and a balcony with a view.

Superior Room, 2 Double Beds, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

A bathroom with a sink, toilet, and shower.

Family Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a mirror, and a cross on the wall.

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior

A hotel room with a bed, bedside lamps, a nightstand, a framed picture on the wall, and a wardrobe.

Superior

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard

A hotel room with a bed, bedside lamps, a desk with a chair, a mirror, and a wardrobe.

Standard

8.8 out of 10
Excellent
(10 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Courtyard view
Hotel Isabel
Puebla Historic Center
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,004 reviews
The price is €42
includes taxes & fees
23 Aug - 24 Aug
Hotel Isabel

About this property

Hotel Del Portal, Puebla

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel Del Portal, Puebla offers 90 accommodations with laptop-compatible safes and free toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Del Portal, Puebla, you're just a quick walk from Zócalo de Puebla. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at LA NOGADA, a family restaurant that serves Mexican cuisine
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Zócalo de Puebla and 7 minutes by car from Cuauhtemoc Stadium
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Del Portal, Puebla.

This Colonial Puebla hotel is smoke free.

LA NOGADA – This family restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 150 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA NOGADA

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1700
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Del Portal, Puebla

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 150 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel del Portal
Hotel del Portal Puebla

Hotel Del Portal, Puebla Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Good Place to stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little Hotel in Downtown Puebla. Walking distance to shops, restaurants, banks and chirches
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the perfect location to main historical buildings and nightlife
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities
Location It's great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and pitch perfect location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was good close to everything
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities
Staff was friendly, room was clean and surprisingly quiet for being next to downtown and having a restaurant downstairs. The bed was comfy.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Eraclio

Liked: Cleanliness
Staff very nice and friendly
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Aidee Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It´s a Nice Hotel in the downtown very nice place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by, easy to walk to El Parian . Staff from hotel was great also their costumer service always great!! Very attentiveness
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

RODNEY

Room was clean and staff friendly. Complementary bottled water too! Great location at the corner of the zocalo.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Angie

Liked: Cleanliness, property conditions & facilities
Staff were friendly and super helpful.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is amazingly pretty and very affordable
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Nohemi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Ignacio

Disliked: Cleanliness, amenities, property conditions & facilities
Very old place, cracks on the wall, old towels Very very dirty poor running water very bad experience never again
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Norman

Liked: Cleanliness
Really good location. Small dingy room with tiny windows at floor level. A nice view if you lay on the floor. I booked a room with a balcony, or so I thought. Shame on me for not complaining and getting it changed. Location perfect to explore the historical area.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Edgar joshue

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Acogedor
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Pieter

Liked: Cleanliness, property conditions & facilities
It was a great service to drop off car and they valet parked it.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities
Of course those shops are wonderful
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Disliked: Amenities
Room wasn’t great on the street but very loud
Stayed 1 night in Feb 2026