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Hotel 5 de Mayo

3.0 star property

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Photo gallery for Hotel 5 de Mayo

A modern indoor pool with a geometric glass enclosure, a staircase with a metal railing, and potted plants.
A spacious, modern interior with large windows offering a view of the cityscape.
A spacious, modern interior with a polished floor, recessed lighting, and large windows offering a view of the night sky.
A modern building with a covered entrance, a staircase, and a landscaped area with greenery.
A hotel room with a bed, a desk, a chair, a mirror, and an air conditioning unit.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
BLV 5 DE MAYO 404, COL XANENETLA, Puebla, PUE, 72290
  • Place, Zona Histórica de los Fuertes
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪14 min walk‬
  • Place, Zócalo de Puebla
    ‪15 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a bench, and a window with curtains.

Deluxe Room

9.2 out of 10
Wonderful
(59 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a mirror.

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Triple Room

A hotel room with two beds, a bench, a desk, and a wall with a tree pattern.

Deluxe Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

A hotel room with a bed, a desk, a chair, a mirror, and an air conditioning unit.

Deluxe Quadruple Room

8.8 out of 10
Excellent
(5 reviews)
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Room

A hotel room with a bed, a desk, a chair, a bench, and a window with curtains.

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel 5 de Mayo

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business centre, a business centre and a meeting room. Change of towels is available on request
Hotel 5 de Mayo offers 59 accommodations with a safe and complimentary bottles of water. 45-inch Smart televisions come with cable channels.

Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel 5 de Mayo. During your stay, you're just a quick walk from Secrets of Puebla Tunnels. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Zócalo de Puebla and a few minutes from Cuauhtemoc Stadium
Hotel 5 de Mayo offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel 5 de Mayo. Free self parking and valet parking are available.

This 3-star Puebla hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Lever door handles
  • Lift (70 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (100 centimetre wide)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number Modernizacion en Infraestructura Hormigon
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel 5 Mayo Puebla
Hotel 5 Mayo
5 Mayo Puebla
Hotel 5 de Mayo Hotel
Hotel 5 de Mayo Puebla
Hotel 5 de Mayo Hotel Puebla

Hotel 5 de Mayo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1000 reviews
Rating 8 - Good. 157 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was alway clean and breakfast was very good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Diego

Everything is good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities
5 de Mayo Hotel is one of the best hotels around centro historico.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very c!ean. Food was delious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Uriel

M
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Froylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms, excellent breakfast.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with international quality - great location - excellent service
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

idolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. staff friendly, helpful
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Sergio A

Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room and a great full breakfast. Friendly and helpful staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and attentive staff.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Prudencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and confortable
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

claudia lucero

Liked: Cleanliness, amenities, property conditions & facilities
Us they were
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very spacious.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was on point. Great staff able to assist. The breakfast was so great!! I would definitely stay here again.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Property was well maintained.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, very clean but location is not very good.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Grace

Liked: Amenities
Wonderful staff. Clean room and everything that is need is just call away. We would stay again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sergio A

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast choices, friendly staff, room was spacious and clean. We love walking everywhere and liked that the historic/zocalo area where within a reasonable walking distance (10-15 mins.) I will be recommending this place to anyone and everyone.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Everything. Rooms are quite large and comfortable
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

José Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenos
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecta
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Gustavo adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAROCHOS A ...

EXELENTE
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Angel

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

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