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Real de Puebla

3.5 star property

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Photo gallery for Real de Puebla

Pet-friendly
32-inch flat-screen TV with cable channels, TV
Restaurant
Terrace/patio
Junior Double Room | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
5 Poniente #2522 Col La Paz, Puebla, PUE, 72160
  • Place, Galerías Serdán
    ‪5 min drive‬
  • Place, Triangulo Las Animas Shopping Center
    ‪6 min drive‬
  • Place, Zócalo de Puebla
    ‪15 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Basic Quadruple Room

Basic Quadruple Room | In-room safe, desk, laptop workspace, blackout curtains

Basic Quadruple Room

8.4 out of 10
Very good
(24 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room | In-room safe, desk, laptop workspace, blackout curtains

Junior Double Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Real de Puebla

Along with an outdoor pool, this smoke-free hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site. Change of towels is available on request
Real de Puebla offers 160 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Real de Puebla. During your stay, you're just a quick walk from Fuente de los Frailes. Free WiFi in public areas, free valet parking and an outdoor pool are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and luggage storage
  • 6 minutes by car from Angelopolis Commercial Center and 7 minutes from Cuauhtemoc Stadium
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. A business centre and a meeting room are available. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Real de Puebla. Free self parking and valet parking are available.

This 3.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to noon.
Talavera – On-site restaurant.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Talavera

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 145 for adults and from MXN 145 for children
  • Pet fees vary based on length of stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Real de Puebla Hotel
Hotel Real de Puebla Puebla
Hotel Real de Puebla Hotel Puebla

Real de Puebla Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 168 out of 354 reviews
Rating 8 - Good. 106 out of 354 reviews
Rating 6 - Okay. 46 out of 354 reviews
Rating 4 - Poor. 23 out of 354 reviews
Rating 2 - Terrible. 11 out of 354 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose, El Paso

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super recomendable para viajeros con mascotas!!!
Stayed 1 night in May 2025

4/10 Poor

Maribel

Stayed 1 night in May 2025

6/10 Okay

Bana

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

UUU Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mayra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación amplia, limpia,muy poca agua caliente . Personal amable Cuenta con valet parking Restaurante
Stayed 1 night in Feb 2025

10/10 Excellent

Elian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Hugo

Travelled with family
Liked: Cleanliness
How you can let in a person completely drunk in the middle of the night, that was making noise, trying to get into a room, hitting walls with his body and after more than 25 minutes felt on the hallway floor and when I left by 7 am he was still there, I even took a picture, that is TOTALLY discussing, was there any staff at the hotel to check if everything is ok??????, at the front desk did I get an apology??? NO, I think I’ll be never coming back!!!
Stayed 2 nights in Jan 2025

8/10 Good

Marisol

Travelled with family
Liked: Amenities
Spic and span
Stayed 1 night in Jan 2025

8/10 Good

Alma Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The room is always cold
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick two night trip on a budget for a ball game and family visit. Great, very clean spot. Comfy enough room, could use a comfier mattress. Also, if you offer room service (which was really good), you should also offer credit card payment. Don't make guests walk down to the front desk to use a credit card. SMH. Otherwise, everything is excellent for the price, and the staff is great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Daniel, Hillsborough

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel staff were polite and courteous. However this place needs to be updated urgently. It’s old. I woud say is a two star.
Stayed 5 nights in Nov 2024

10/10 Excellent

oscar

Stayed 1 night in Oct 2024

8/10 Good

CARLOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Uziel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricio

Stayed 1 night in Sep 2024

8/10 Good

MARIA DE LOURDES

Stayed 1 night in Sep 2024

8/10 Good

Ubaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility and it was convinient and comfortable
Stayed 1 night in Sep 2024

6/10 Okay

María de las Mercedes

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

El hotel es viejo y descuidado

El hotel es viejo y está descuidado. Las camas son muy duras. En general, se ve deteriorado y no muy limpio.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 3 nights in Aug 2024

8/10 Good

Esmeralda angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Sergio Dussan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bien por el servicio, mal por las instalaciones

Las habitaciones no tienen aire acondicionado y el ventilador fue insuficiente. Tuve que conseguir otro ventilador para poder dormir bien. El agua caliente tardó mucho en salir y solo sale un chorrito de agua de la regadera
Stayed 1 night in May 2024

10/10 Excellent

Louis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024