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Hotel Arcoiris

3.0 star property

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Photo gallery for Hotel Arcoiris

A hammock on a balcony with a view of the beach and ocean.
A multi-story building with balconies, surrounded by lush greenery and palm trees.
A bedroom with a bed, a window with curtains, a bedside table with a vase, and a view of the outside.
A pathway lined with palm trees and lush greenery, leading to a building with a tiled roof and balconies.
An aerial view of a swimming pool surrounded by lounge chairs and umbrellas, with lush greenery in the background.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Playa Zicatela, Puerto Escondido, OAX, 71980
  • Place, Zicatela Beach
    ‪2 min walk‬
  • Place, Marinero Beach
    ‪7 min walk‬
  • Place, Commercial Walkway
    ‪18 min walk‬
  • Airport, Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)
    ‪12 min drive‬

Room options

View all photos for Special View (AC)

A hammock on a balcony with a view of the beach and ocean.

Special View (AC)

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior (AC)

A hammock on a balcony with a view of the beach and ocean.

Superior (AC)

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard (AC)

A hotel room with a bed, bedside tables, a desk, and a window with curtains.

Standard (AC)

7.8 out of 10
Good
(11 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Arcoiris

Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and a picnic area.
Hotel Arcoiris offers 40 accommodations, which are accessible via exterior corridors and feature a ceiling fan and blackout curtains. Rooms open to furnished balconies. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
During your stay at Hotel Arcoiris, you're just a quick walk from Zicatela Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Zicatela Beach and 8 minutes by car from Punta Zicatela
Hotel Arcoiris offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 1399 square feet (130 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Arcoiris. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Puerto Escondido hotel.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10:30 AM.
Restaurant La Galera – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant La Galera

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,399 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arcoiris

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Arcoiris Puerto Escondido
Arcoiris Puerto Escondido
Hotel Arcoiris Hotel
Hotel Arcoiris Puerto Escondido
Hotel Arcoiris Hotel Puerto Escondido

Hotel Arcoiris Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 176 reviews
Rating 8 - Good. 52 out of 176 reviews
Rating 6 - Okay. 31 out of 176 reviews
Rating 4 - Poor. 8 out of 176 reviews
Rating 2 - Terrible. 12 out of 176 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lenard

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great pool, courteous staff, great location. Breakfast was awesome.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christina

Liked: Amenities
Beautiful setting, very close to the beach, friendly staff.
Stayed 4 nights in Oct 2023
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location but there is a disco bar nearby, open just 4 months ago, and the music is very loud from 10 to 2 am. They warn you when you check in . There is no TV, the breakfast is average. The workers are very friendly, room was very clean.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with ocean view rooms and hammocks in the balcony. Unfortunately the nights were pretty loud due to the Karaoke bar in front of the hotel.
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities

Budget hotel in Zicatela. It was a great stay

Hotel in a great, safe, very commercial area just across from Zicatela beach. This beach is mainly for surfers because of high waves, but it is a short walk from the main beach which is good for swimming. The hotel is nice, but it needs some maintenance here and there and some deep cleaning, but we had a very nice stay. The pool is very good and service is also great. Breakfast was also great. Parking is a very nice plus. We would stay there again
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

stephen

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Affordable no frills in a good location if you want to be close to the action. The staff was the brightest spot of my stay. It’s a cute, charming property but the rooms, especially the bathrooms could use some updating.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Benny

Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Need more towels
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Jesus Ponce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I won’t recommend this to anybody
Stayed 4 nights in Aug 2025
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Boom boom boom

Place is kind of run down, biggest issue, their is an outdoor club across the street that blast reggeaton till 5am. Don’t do it
Stayed 1 night in Feb 2021
Verified review

6/10 Okay

Christine

Liked: Cleanliness, staff & service
The staff were attentive when there was water on the floor by the refrigerator. The room was clean but dated. (Bedsheets for curtains!?). The noise level on the street outside the hotel was unbearably loud all night long.
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Rolando

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is well located and clean. The problem is the staff. The receptionist (a guy in the afternoon) was very disrespectful and dishonest. My group of tourists arrived at the hotel in the evening, already tired from the trip. The receptionist made my group pay for an extra room unnecessarily. The reservation was already made and paid for. When I spoke on the phone with the receptionist, he was dishonest, rude, and racist. He did not have the courtesy to apologize to my group. A regrettable situation.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Galilea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está súper bonito, muy céntrico y todo muy limpio me gustó mucho
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, incluyendo el desayuno. La vista increíble. Cerca de la playa, restaurantes y tiendas.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel ya esta en mal estado, muy viejo. Al llegar el personal ayudo mucho, y pedi vista al mar y nos pusieron en el primer piso con vista al jardin. La taza del bano no bajaba y el internet era demasiado lento.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Amenities
Instalaciones viejas, pero muy bien ubicado. Mucho ruido en las noches, muy cerca de antros y bares.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Recomendable
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Jesus Raul

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel con amplias habitaciones y muy bien ubicado en la calle principal de zicatela. Ya es algo viejo por lo que sus instalaciones son anticuadas y no tiene elevador, así que hay que subir varias escaleras. Me tocó una habitación con vista al mar, la vista compensaba los 94 escalones que tenía que subir para largar a ella. No lo recomiendo para personas mayores a menos que les ofrezcan habitaciones en planta baja.
Vista de la habitación más alta
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ricardo Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo la Habitacion para parejas deben darla con cama Kingsize, y falto television Pero todo muy bien nos gusto la hubicacion y que esta frente a la playa, esta justamente en la mejor zona de restaurantes y clubs de playa
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

monica chaparro

Liked: Cleanliness, staff & service, amenities
El Hotel es muy tranquilo, sin bullició, la habitación es amplia pero los colchones si los sentí duros, la alberca limpia con agua tibia, excelente por el calor que hace, los camastros muy comodos y en general el área de la alberca es muy bonita y relajante. Los desayunos son sencillos pero completos, siempre huevos cocinados de diferente forma pero ricos, incluyen café, pan, mantequilla, mermelada, salsa, tortillas, la atención de Chano súper buena, muy amigable y atento, me dio muchos tips de la zona. Lo que no me gustó fue que falta un poco de personal para que barran los pasillos de los jardines para que se vea más limpió, estaría bien iluminar más el hotel para que resalte y se vea más bonito, su aspecto es un tanto deteriorado, si le hace falta una remodelada, pero cuidando algunos detalles se vería mucho mejor porque esta en una excelente zona, la playa esta en frente y es súper amplia, espectácular y muy impresionante, desde el restaurant tiene una maravillosa vista. Otro aspecto a considerar es que si hay mucho ruido de música en la noche y si es molesto, sería bueno que el hotel regalara tapones para los oidos y poder dormir mejor, o bien, llevar unos por si acaso.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, amenities
Buena ubicación y habitación normal . Con cocineta pequeña.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo de maravilla, la vista al mar y la atención de primera. Muchas gracias por la recomendación!!!
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Holger

Liked: Cleanliness
Wer nachts schlafen möchte, sollte dieses Hotel meiden. Die neue Diskothek gegenüber brachte unsere Betten bis 4:00 zum beben. Eigentlich schade, denn der rund um den Pool angelegte Garten ist schön, mit vielen großen Leguanen (aber auch Mücken!!!) und die Lage ist sehr gut. Dieser Krach nachts und damit die geringere Betten-Auslastung scheint aber auch die Mitarbeiter zu nerven; speziell Armando und Mateo wirkten unausgeglichen, fast schon unfreundlich. Nur Nancy an der Rezeption und Anita in der Küche waren immer nett. Das Hotel ist in die Jahre gekommen, aber sauber. Es gibt einen Kühlschrank im geräumigen Zimmer, aber leider kein Trinkwasser und TV. Das nett gelegende Restaurant ist nur morgens kurz zum Frühstück geöffnet. Es würde das Hotel aufwerten, wenn es immer für die Gäste geöffnet wäre - mit oder ohne Bewirtung!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
EN GENERAL FUE LA MEJOR ESTACIA Y EL PERSONAL MUY AMABLE. TIENE UN AMBIENTE DE RELAJACIÓN QUE ESTA ENFOCADO AL OBJETIVO DE DESCANSAR
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Héctor Gabriel

Liked: Cleanliness, staff & service, amenities
Siempre amable, todo bien y limpio
Stayed 4 nights in Jan 2026