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Gran Pacifico

3.5 star property

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Photo gallery for Gran Pacifico

Free daily buffet breakfast
Combined shower/bathtub, free toiletries, hair dryer, towels
Suite | Living area | Flat-screen TV
Reception
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Urmeneta 719, Puerto Montt, de los Lagos, 5480000
  • Place, Puerto Montt Cathedral
    ‪6 min walk‬
  • Place, Dock
    ‪6 min walk‬
  • Place, Mall Paseo Costanera
    ‪7 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, laptop workspace

Standard Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite

Junior Studio Suite | Minibar, in-room safe, desk, laptop workspace

Junior Studio Suite

  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite, Multiple Beds

View from room

Junior Studio Suite, Multiple Beds

  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Gran Pacifico

Along with a restaurant, this smoke-free hotel has a snack bar/deli and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a porter/bellboy are on-site.
Gran Pacifico offers 48 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Puerto Montt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Gran Pacifico. During your stay, you're just a quick walk from Paseo del Mar Mall. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local cuisine and ocean views while dining at Los Navegantes
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Paseo del Mar Mall and 6 minutes on foot from Colonizacion Alemana Monument
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Gran Pacifico.

This 3.5-star Puerto Montt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Los Navegantes – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Navegantes

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gran Pacifico
Gran Pacifico Puerto Montt
Hotel Gran Pacifico
Hotel Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt
Gran Pacifico Hotel
Gran Pacifico Hotel
Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt

Gran Pacifico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 227 reviews
Rating 8 - Good. 69 out of 227 reviews
Rating 6 - Okay. 18 out of 227 reviews
Rating 4 - Poor. 11 out of 227 reviews
Rating 2 - Terrible. 6 out of 227 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
The suite was beautiful, spotless, and the bed was very comfortable!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Silvana G

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The restaurant on the terrace it’s a must. The view is beautiful and the food amazing.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great view and location. The staff were all very helpful and pleasant. The food was outstanding: seafood and fish. Rooms were clean and the bed and bedding were comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service
Location and dining room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean and convenient. Also, hands down the best breakfast experience I’ve had at a hotel!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Silvana G

Liked: Cleanliness, amenities, property conditions & facilities
Top notch
Stayed 1 night in Jan 2026
Verified

8/10 Good

Juan Diego Ruiz

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, breakfasts were ok
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Apostolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service nice hotel nice rooms
Stayed 1 night in Mar 2025
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
the staff was extremely helpful!! The room was nice, but definitely showing age (bathroom was old). But water was hot, shower worked!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Good room, great bed. Excellent breakfast. But the staff at check-in were terrible. Long wait then gave us the wrong room and we had to be moved.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and thanks for upgrading our room to a sea view room. Really enjoyed the view! We enjoyed our stay. Thanks!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Location, staff at the front desk, service in the dining room, chef/ seafood and fish, and bed comfort were all excellent. Super helpful and kind given our changing circumstances. Walking the boardwalk and Saturday fish market were an enjoyable addition to our stay and easily accessible from the hotel. Thank you.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and provided a great service. Breakfast was very good with a breathtaking view. The room was comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and rooms were large and comfortable
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Mikos

Liked: Cleanliness, staff & service, amenities
Breakfast. Eggs that are actually COOKED. Use bleach in bathroom to get rid of mould.
Patially cooked scrambled eggs
Bathroom mould
Bathroom mould
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with great food

Friendly & helpful. Great food!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Great location hotel, very friendly and professional staff. Loved our short stay. Breakfast on rooftop restaurant was amazing.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Didn't have cell service yet coming from the airport so we drove in blind and the hotel was very easy to find.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Wendy

Liked: Amenities
Nice view, clean comfortable- good breakfast. Will be returning- definitely
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Good location
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean... nice breakfast.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Paty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, staff friendly and helpful. We had to check out early and they packed us a hardy breakfast to go! Nice views!
Stayed 6 nights in Nov 2023
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Jan 2026