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El Paraiso

4.0 star property

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Terrace/patio
2 outdoor pools, free pool cabanas, pool loungers
Beach massages
Duplex, Multiple Beds, Accessible, Non Smoking | 3 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Duplex, Multiple Beds, Accessible, Non Smoking | In-room dining

Entire home

3 bedrooms2 bathroomsSleeps 6204 sq m

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

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14 Pelicano, Palma Real, Puerto Morelos, QROO, 77581
  • Place, Dr. Alfredo Barrera Marin Botanical Garden
    ‪3 min drive‬
  • Place, Crococun Zoo
    ‪3 min drive‬
  • Place, Monumento Ruta de los Cenotes
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

El Paraiso

This smoke-free holiday home features 2 outdoor pools, a full-service spa and a water park (surcharge). Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a lazy river and massage/treatment rooms. The holiday home has 3 bedrooms and offers free WiFi and a furnished balcony. Guests can enjoy a private pool, and other amenities include a kitchen with a fridge and an oven. Weekly housekeeping is available.
This holiday home offers 3 air-conditioned accommodations with private pools and washers/dryers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with Netflix. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Complimentary bicycles and a water park (surcharge) with a lazy river and waterslides are featured at the holiday home. 2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Los Colibries Jungle Spa has 3 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
During your stay at this holiday home, you'll be within walking distance of Jungle Spa. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This upmarket holiday home has 3 homes. Free WiFi and a private pool are available in the holiday home.
  • Air-conditioned home with private pool, kitchen and washer/dryer
  • Free WiFi
  • Free self-parking
  • Splash around at the water park with a lazy river or swim in the 2 outdoor pools
  • Indulge with body scrubs or deep-tissue massages at Los Colibries Jungle Spa
  • Amenities include a computer, laundry facilities and multilingual staff
  • On-site recreation includes a gym, complimentary bicycles and horse riding/rentals
  • 6 minutes by car from Puerto Morelos Town Square and 6 minutes from Puerto Morelos Artists’ Cooperative
  • Airport shuttle service available for a fee
As a guest of El Paraiso, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, spa services, and a terrace are also featured at the family-friendly El Paraiso. Self parking is free.

Property amenities

Beach

  • Beachside massages

Pool/Spa

  • 2 outdoor pools
  • 24-hour pool access
  • 3 treatment rooms
  • Beachside massages
  • Body scrubs
  • Deep-tissue massages
  • Free pool cabanas
  • Full-service spa
  • In-room massages
  • Outdoor treatment areas
  • Pool loungers
  • Private pool
  • Sauna
  • Sports massages
  • Swedish massages
  • Waterslide

Internet

  • Available in the house: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • 3 bedrooms
  • Egyptian cotton sheets

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Netflix
  • Smart TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Iron/ironing board
  • Multilingual staff
  • Safe
  • Tour and ticket assistance
  • Weekly housekeeping

Things to do

  • Free bicycle rentals
  • Gym
  • Horseback riding/rentals
  • Water park
  • Waterslide
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Free bicycle rentals
  • Garden
  • Property does not allow children

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Smoking

Smoking is not permitted

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1000 per stay
  • Breakage deposit: USD 30 per week
  • Cleaning fee: USD 30 per person, per week.
  • Deposit is payable by PayPal and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (return)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts mobile payments and cash
Mobile payment options include: PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This holiday home offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the holiday home before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Paraiso House Puerto Morelos
El Paraiso Puerto Morelos
El Paraiso Puerto Morelos
El Paraiso Private vacation home
El Paraiso Private vacation home Puerto Morelos

El Paraiso Reviews