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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
VIP Access

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Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Outdoor pool, pool umbrellas, pool loungers
Property video
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Hot tub

Explore the area

View in a map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪16 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Preferred Club Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View Double

  • Partial ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View King

7.6 out of 10
Good
(7 reviews)
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View King

  • Ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front Double

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

  • Partial ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean Front King

  • Ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive
Puerto Morelos
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 1,492 reviews
The price is €286
includes taxes & fees
15 Jun - 16 Jun
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About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Spend the day relaxing on Secrets Riviera Cancún All Preferred - Adults Only - All inclusive's private white sand beach or pampering yourself at the property's full-service spa. Housekeeping is available on request.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. During your stay, you're just a quick walk from Petempich Bay. Free breakfast, free WiFi in public areas and free valet parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages, manicures and pedicures or aromatherapy at Relax Spa By Pevonia
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and fitness classes
  • Steps from Petempich Bay and Arrecife de Puerto Morelos National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive such as an outdoor pool and a hot tub.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a fitness centre, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a restaurant on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,933 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 272 out of 411 reviews
Rating 8 - Good. 76 out of 411 reviews
Rating 6 - Okay. 30 out of 411 reviews
Rating 4 - Poor. 15 out of 411 reviews
Rating 2 - Terrible. 18 out of 411 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, outstanding staff and service, great food
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ellenit

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and knowledgeable. Great views and lots to do!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff were amazing. Next level service that was genuine and friendly.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Laci Lalynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Stevanne Latoya

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Staff was friendly
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Tressica Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Clean room and amazing staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience. All staff super friendly and helped with anything needed. The food was delicious! I am on a special diet and had no problem there. Thank you!!! We'll return soon!!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Victoria Princess

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing food could be better
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

MELISSA

Liked: Cleanliness, amenities, property conditions & facilities
Another flawless stay at SRC. Can't wait to return.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Room was nice and resort just no beach and since we were only there a few days room wasn't ready till 430 pm. I had to ask 5 times till a manager got us a room.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Brya

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and all needs were met when asked.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was attentive at the restaurants and pool/bar !
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Rayfield

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Raven L.

Liked: Cleanliness, amenities, property conditions & facilities
I can't wait to visit Secrets again! My friends and I had an amazing and unforgettable time. From the time we stepped onto the resort to being greeted by the staff throughout our visit, to the multiple food options - nothing was missed! The master suite was such a treat with a wide swim out pool, which was a space of refuge for me. I'm already planning my next stay!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff went above and beyond every single day made me feel right at home.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Andrea

It was fine but I
Stayed 3 nights in Feb 2026