Sensira Resort & Spa Riviera Maya – All Inclusive

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Where to?

Dates

November 2025

December 2025

4 outdoor pools, free pool cabanas, pool loungers

Amber Room | Premium bedding, pillow-top beds, free minibar, in-room safe

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
On private beach
Hot tub
Laundry

Explore the area

KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

Place, Arrecife de Puerto Morelos National Park
‪5 min walk‬
Place, Petempich Bay
‪7 min drive‬
Place, Puerto Morelos Beach
‪14 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪30 min drive‬

Room options

Premium bedding, pillow-top beds, free minibar, in-room safe

Double Room Standard with Sea View

Wonderful

43 sq m
Sea view
Sleeps 4

Family Room -5 guests- Superior with Side Sea View

50 sq m
Partial sea view
Sleeps 5

Room Superior with Sea View

54 sq m
Sea view
Sleeps 2

Room Premium with Sea View

56 sq m
Sea view
Sleeps 2

Agatha King

Excellent

43 sq m
Ocean view
Sleeps 3
1 King Bed

Amber Room

Exceptional

43 sq m
Ocean view
Sleeps 2
1 King Bed

Agatha Queen

Excellent

43 sq m
Ocean view
Sleeps 4
2 Queen Beds

Sapphire Room

Very good

50 sq m
Ocean view
Sleeps 5
1 King Bed and 1 Single Bunk Bed

Sapphire, 2 Bedrooms

Wonderful

75 sq m
2 bedrooms
Partial ocean view
Sleeps 7
1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

Ruby Suite

Exceptional

58 sq m
Ocean view
Sleeps 2
1 King Bed

Amber 2 Queen beds

Exceptional

Ocean view
Sleeps 3
2 Queen Beds

Similar properties

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

12 Nov - 13 Nov

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Beachfront hotel with 4 outdoor pools and full-service spa

Spend the day catching some rays at Sensira Resort & Spa Riviera Maya – All Inclusive's private white sand beach, relaxing by one of the hotel's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request

Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us that they can't get enough of the pool at Sensira Resort & Spa Riviera Maya – All Inclusive. During your stay, you're just a quick walk from Petempich Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 4 outdoor pools.

Free WiFi
Free self-parking
Enjoy a bite to eat at La Pergola, a buffet restaurant that serves international cuisine
Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
Indulge with aromatherapy, body treatments or massages at Inspiration Spa
Services include babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes a private beach, an outdoor tennis court and a 24-hour gym
Guests really like the accommodation for the spaciousness and cleanliness
Steps from Petempich Bay and Arrecife de Puerto Morelos National Park

Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

La Pergola – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Galerie Des Sens – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

La Finca de Ana – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Rodeo Grill – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.

La Tentazione – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free secured self parking on site
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Galerie Des Sens
La Finca de Ana
La Pergola
La Tentazione
Rodeo Grill

Things to do

24-hour gym
4 outdoor pools
Air hockey
Arcade/game room
Billiards/pool table
Children's pool
Concerts/live shows
Foosball table
Free children's club
Free water park
Full-service spa
Games
Hot tub
Mini golf
Nightclub
Outdoor tennis court
Playground
Rock climbing
Shopping
Table tennis
TV in common areas
Waterslide
Yoga classes
Ziplining

Family friendly

4 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Mini golf
Playground
Snack bar/deli
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
3 meeting rooms
Computer station
Conference centre (6,771 square foot of space)

Outdoors

Free pool cabanas
On a private beach
Pool loungers

Full-service spa

9 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Ballroom
Banquet hall
Built in 2020
Fireplace in lobby
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

43-inch flat-screen TV with cable channels
IPod dock

Food and drink

Espresso maker
Free bottled water
Free stocked minibar

Air conditioning
Electrical adapters
Free local calls
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 3.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa

Sensira Resort Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive Hotel

Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Janine

Travelled with family, Travelled with family and small children

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the resort , very clean and the staff was great. The drinks were ok! The food was flavorful but need a lil more options.

Stayed 4 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect destination for a family holiday! The staff is amazing and the kids loved the various activities.

Stayed 6 nights in Aug 2025

6/10 Okay

Johanna

11 Aug 2025

Liked: Staff & service

The commute to get to the property was terrible. They need better roads. It feels like a tire is going to pop with how bumpy the streets are. The beach was so dirty. Brown stinky water. You cant get into that water at all. Just walking around the oremises anywhere that smell follows you.

Stayed 3 nights in Jul 2025

6/10 Okay

Alyssa

11 Aug 2025

Liked: Cleanliness

Disliked: Staff & service

It’s incredibly average. Not amazing, not bad - just okay. Good for kids

Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Travelled with family

10 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ll admit, I was a little hesitant at first- we were staying for many days with only a couple of excursions planned, meaning much of our time would be spent at the hotel. We were warmly greeted with refreshing, great-smelling towels to freshen up after our travels. Check-in was quick and easy, and we were able to enjoy the buffet right away after a long day of travel. The buffet staff were also outstanding.Our server Mario was consistently kind and attentive. We also received excellent service from Diego, Celia, Eva, (such kind, smily ladies) and Ever all of whom made each visit feel warm and welcoming every time. The cooks who made the burgers, eggs, seafood were extraordinary as well However, I do want to note one concerning experience. One morning, while Diego was serving us, a man in a white shirt named Carlos (who I assume was a supervisor) began speaking to him in a loud/upset voice and using animated hand gestures. It appeared as though he was disciplining him right there in front of guests. It was uncomfortable to witness, especially so early in the morning and to hard working people. It left my family and me questioning how much respect the staff receive from management As someone with a background in business administration and a Master of Science in Clinical Mental Health I can confidently say this is NOT the way to treat, manage or motivate staff. I deeply value kindness, respect, and the fair treatment of people.I prefer to support businesses w same values.

Stayed 8 nights in Jul 2025

4/10 Poor

Maria

10 Aug 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family

10 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff members were really nice and attentive, my kids and I enjoyed our stay. Thank you.

Stayed 7 nights in Aug 2025

8/10 Good

DeOndray

9 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I enjoyed my stay at the resort. Everything that I desired was right at my finger tips. The butlers assigned were very attentive to every request that I had, and ensured that I didn’t need anything else. My room (The Ruby Suite) was absolutely perfect! The view of the Caribbean Sea was THE ABSOLUTE BEST…especially from the whirlpool tub!!! The pool area was really amazing with great views of the beach. The staff at the hotel was pretty decent overall. And the food was pretty decent as well.

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew McIntyre

Travelled with family and small children

9 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great all-inclusive resort for families! 1. Location and Transport - About 20-30 mins from airport. Resort did not have a shuttle, so I'd suggest pre-booking transportation to hotel as the taxi services at the airport will rip you off. 2. Check in - Quick. Front desk was helpful/accommodating. Room wasn't ready when we arrived but we just got a drink from the lobby bar while we waited. Diego took good care of our luggage (and us the whole visit!). 3. Rooms - Spacious, clean and had a wonderful view of the ocean and the pools. We were in a room on the bridge. Mini fridged stocked. 4. Activities- Plenty for kids to do including trampoline park, foos ball, movie theatre (with AC) as well as the multiple pools. Waterpark was a hit for the first few days with our kids and then they enjoyed swimming in the other pools. Kids also enjoyed tennis and mini-golf. The zip line was being fixed while we were there so we didn't get a chance to try that. There were poolside and beachside activities throughout the day. 5. Food - Buffet was great. Plenty of choices. The Mexican and steak restaurants were our favourite of the three restaurants on site. My wife and I tried the French restaurant (adults only). It was good. Not my favourite but my wife enjoyed. Poolside snacks were what they are at most resorts - fried and delicious! 6. Excursions - Gaby and Roberto were helpful in booking our Chichen Itza + cenote excursion. Highly recommend! We also booked a free Playa del Carmen day trip.

Stayed 7 nights in Jul 2025

6/10 Okay

Elena

8 Aug 2025

Stayed 6 nights in Aug 2025

10/10 Excellent

Cynthia Townsend-

8 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place for a family vacation! So many great things to do right on the resort ! Zip lining , put put golf , movies for the kids! Loved it !!!!

Stayed 4 nights in Jul 2025

6/10 Okay

eddy, miami

Travelled with family

7 Aug 2025

Disliked: Cleanliness, amenities

Overall, our stay at Sensira Resort was not terrible, but it certainly fell short of expectations. The access roads to the hotel were in poor condition, and most of the staff were not welcoming, with a few outstanding exceptions: Erick at the front desk, Ana and another Cuban lady, a short woman in the buffet, and the young man from housekeeping — all of whom went above and beyond. Dining was extremely slow — we waited over an hour for food, and once even left the steakhouse without eating. My son has a gluten allergy, and despite informing the restaurant and requesting assistance, no one followed up or offered support. I ended up preparing his meals in the room. Children’s activities were very limited, especially disappointing given that the beach was in poor condition and unusable. The resort has potential but must improve its customer service, food service efficiency, and accommodation for dietary needs. I would not repeat the experience, nor would I recommend it. If you still have time, change your reservation.

Stayed 6 nights in Jul 2025

10/10 Excellent

Chiffon Joanne, Bronx

Travelled with family and small children

7 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our recent stay at the resort was exceptional. The property was impeccably maintained, creating a serene atmosphere. The staff provided attentive and personalized service, including remembering our beverage preferences. The culinary offerings were outstanding, and the resort provided a wide array of activities. We anticipate returning in the future.

Stayed 5 nights in Aug 2025

10/10 Excellent

Florentino Aspillaga

Travelled with family

7 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great variety of food and restaurants options. Five pools, amazing and clean, very kids friendly hotel, always something to do, from movie theater to trampoline, kids clubs. Also friendly and helpful employees. The only downsize was the beach with seaweed wasn’t possible to enjoyed but still there was plenty of space in the pool and many other amenities.

Stayed 6 nights in Aug 2025

10/10 Excellent

Brittany

Travelled with family and small children

6 Aug 2025

Excellent service. It was a wonderful experience for our family!

Stayed 5 nights in Aug 2025

10/10 Excellent

Mourad

Travelled with family and small children

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort has everything the families needs excellent facility..

Stayed 6 nights in Jul 2025

10/10 Excellent

Edward

5 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great experience and my family loved it.

Stayed 5 nights in Jul 2025

8/10 Good

Sarah

5 Aug 2025

Stayed 7 nights in Jul 2025

8/10 Good

suleika

Travelled with family, Travelled with group

5 Aug 2025

Liked: Cleanliness, staff & service, amenities

El staff es excelente, muy limpio el hotel pero la carretera que da acceso está en pésimas condiciones

Stayed 4 nights in Jul 2025

6/10 Okay

Analaura

Travelled with family, Travelled with family and small children, Travelled with partner

4 Aug 2025

Liked: Staff & service

The buffet had minimal food and it was always the same thing. There was hardly any servers near the pool and in the bar area near the pool you had to literally call the servers to provide you with a drink. The entertainment was minimal and food selections were limited. I disliked that even though we paid for an all inclusive if I wanted to have food brought to my room I would get charged $10 and it would take 45 mins for us to get our food. We were not allowed to bring food from the restaurants to our rooms and various workers had attitudes.

Stayed 6 nights in Jul 2025

10/10 Excellent

Kawtar

Travelled with family

4 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nous avons passé un magnifique séjour. L’hôtel est magnifique, l’ambiance est top, les options de nourriture sont très variées tout au long de la journée.

Stayed 7 nights in Jul 2025

8/10 Good

Sylwia, middle village

3 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

David

3 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome service, excellent staff. We had an amazing time.

Stayed 4 nights in Jul 2025

10/10 Excellent

Yuri Janeth

Travelled with family and small children

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sensira was more than we ever imagined and we are very satisfied with our stay. We loved the service, the staff, the food options were outstanding although I would like to recommend a third bar. Loved the entertainment they have every day!

Stayed 5 nights in Jul 2025

10/10 Excellent

jefferson

Travelled with family and small children

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to bring family

Stayed 4 nights in Jul 2025

Sensira Resort & Spa Riviera Maya – All Inclusive

Choose dates to view prices

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Double Room Standard with Sea View

Double Room Standard with Sea View

View all photos for Family Room -5 guests- Superior with Side Sea View

Family Room -5 guests- Superior with Side Sea View

View all photos for Room Superior with Sea View

Room Superior with Sea View

View all photos for Room Premium with Sea View

Room Premium with Sea View

View all photos for Agatha King

Agatha King

View all photos for Amber Room

Amber Room

View all photos for Agatha Queen

Agatha Queen

View all photos for Sapphire Room

Sapphire Room

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

View all photos for Ruby Suite

Ruby Suite

View all photos for Amber 2 Queen beds

Amber 2 Queen beds

Similar properties

Dreams Riviera Cancun Resort & Spa - All Inclusive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

All-inclusive details

Awards and affiliations

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

You need to know

We should mention

Property is also known as

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

Very good

8.8/10

8.8/10

8.6/10

8.4/10

8.6/10

Reviews

10/10 Excellent

Janine

Janine