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Hotel Portonovo Plaza Malecón

3.0 star property
VIP Access

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Photo gallery for Hotel Portonovo Plaza Malecón

Outdoor pool
Front of property
Reception
Interior
Standard Doble | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Malecon
    ‪5 min walk‬
  • Camarones Beach
    ‪1 min drive‬
  • Playa de los Muertos
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Room

Basic Room | 1 bedroom, in-room safe, desk, soundproofing

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Doble

Standard Doble | 1 bedroom, in-room safe, desk, soundproofing

Standard Doble

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard

Standard | 1 bedroom, in-room safe, desk, soundproofing

Standard

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

1 bedroom, in-room safe, desk, soundproofing

Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Standard

1 bedroom, in-room safe, desk, soundproofing

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, desk, soundproofing

Room Standard

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Portonovo Plaza Malecón

Hotel with free breakfast, a short walk to Malecon
An outdoor pool, a rooftop terrace and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Hotel Portonovo Plaza Malecón offers 45 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Hotel Portonovo Plaza Malecón. During your stay, you're just a quick walk from Malecon. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by foot from Malecon and a 1-minute drive from Bay of Banderas
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Portonovo Plaza Malecón. Limited free parking is available on a first-come, first-served basis.

This 3-star Puerto Vallarta hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portonovo Plaza Malecón

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 429 out of 1004 reviews
Rating 8 - Good. 306 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service, not the rooms we booked, rude staff, except for the bell boys
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Primera vez en Puerto Vallarta/

Todo perfecto , buena ubicación en el malecón cercas de las letras Puerto Vallarta, puestos de comida , perfecto
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights in Feb, 2025. Very good stay, recommended for a nice central location, easy access to busses, and lots of street food, and restaurants. The breakfast was also very good, hot food, and coffee, we sat outside and enjoyed the morning sun while we ate. Staff were all very attentive to anything we needed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities
Usually love everything but today no elevator!
Stayed 1 night in Mar 2025

10/10 Excellent

Maurice

Stayed 1 night in Feb 2025

2/10 Terrible

Robert, Bedford

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They are 5 storys high with no elevator. Claiming stairs without hand rails was unsafe and exhausting. Shower had now water pressure and had to call maintenance. The bed only had a sheet no blanket or comforter. I wouldn't recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service and hospitality from the front fest to the bellmen, and breakfast staff!!
Stayed 1 night in Mar 2025

2/10 Terrible

Kurt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I. Would like my refund of 3067.13 for the23 days I didn’t stay there

2/10 Terrible

Bryant

Disliked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Stayed 4 nights in Jan 2025

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service
It was so clean and all thesnf
Stayed 4 nights in Feb 2025

10/10 Excellent

Reepu Daman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. Friendly staff. Overall a good hotel in a good location
Stayed 6 nights in Feb 2025

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Kerstyn

Disliked: Property conditions & facilities
The roof top pool was dirty. The elevator was broken
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Stayed 1 night in Feb 2025

8/10 Good

Carmela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Everything was great except the elevator didn’t work. I was fine going up and down the stairs, but many elderly people struggled. The location was great. Many restaurants and shops.
Stayed 4 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location and how friendly the staff was, The breakfast was nothing special but enjoyable. Great area close to restaurants and shopping as well as the beach . Unfortunately the elevator is in need of repair and as not been working for a few days. This was not a problem as we were only one floor up. But may be a problem for older folks on higher floors
Stayed 7 nights in Feb 2025

4/10 Poor

Grant

Liked: Staff & service
Disliked: Cleanliness
Requested new sheet for bed as the original sheet on the bed was dirty. Breakfast was average.
Stayed 1 night in Feb 2025

8/10 Good

N.

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025