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Hyatt Ziva Puerto Vallarta - All-inclusive

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Terrace/patio
View from room
Lobby
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Luxury
4.5 star property
9.0

Wonderful

Luxury all-inclusive property near Bay of Banderas

Playa de los Muertos is located near Hyatt Ziva Puerto Vallarta - All-inclusive, which provides a swim-up bar, a beach bar and a poolside bar. With a beachfront location, beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, aromatherapy or reflexology at Vita Mar Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. The gym offers fitness classes and yoga classes; other things to do include kayaking, beach yoga and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a coffee shop/cafe.

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa Estaca
    ‪3 min walk‬
  • Place, Conchas Chinas Beach
    ‪9 min walk‬
  • Place, Lindomar Beach
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.8 out of 10
Excellent
(38 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Ocean View King

Ocean View King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View King

7.8 out of 10
Good
(33 reviews)
  • 44 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Club Ocean View Suite King

Club Ocean View Suite King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite King

9.2 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite Double

8.6 out of 10
Excellent
(9 reviews)
  • 65 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Swim Up King (18+only)

Swim Up King (18+only) | Free minibar, in-room safe, desk, iron/ironing board

Swim Up King (18+only)

9.8 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swim Up Double (18+only)

Swim Up Double (18+only) | Free minibar, in-room safe, desk, iron/ironing board

Swim Up Double (18+only)

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(22 reviews)
  • 65 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King | Free minibar, in-room safe, desk, iron/ironing board

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for King

King | Free minibar, in-room safe, desk, iron/ironing board

King

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Double

Double | Free minibar, in-room safe, desk, iron/ironing board

Double

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Ocean View Balcony King

Ocean View Balcony King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony King

8.6 out of 10
Excellent
(43 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Ocean Front King

Ocean Front King | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front King

8.4 out of 10
Very good
(24 reviews)
  • 44 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Ocean Front Double

Ocean Front Double | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front Double

7.8 out of 10
Good
(27 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Ocean View Swim up Suite Double (13+ only)

Club Ocean View Swim up Suite Double (13+ only) | Living area | LED TV

Club Ocean View Swim up Suite Double (13+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Club Ocean View Swim Up Suite King (13+ only)

Club Ocean View Swim Up Suite King (13+ only) | Living area | LED TV

Club Ocean View Swim Up Suite King (13+ only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Bay of Banderas. You'll find features such as free self-parking, plus 4 outdoor pools and 5 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with massages, reflexology or body wraps at Vita Mar Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, volleyball and fitness classes
  • Guests have great things to say about the beach and the helpful staff
  • Just a 4-minute walk from Bay of Banderas and a 5-minute drive from Malecon
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hyatt Ziva Puerto Vallarta - All-inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub and a fitness centre. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

Casa Grande – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Blaze – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open selected days.
Pureza – This restaurant specialises in Asian cuisine. Open daily.
Melanzane – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
Vivaz Buffet – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 3 outdoor pickleball courts
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 907 out of 1376 reviews
Rating 8 - Good. 260 out of 1376 reviews
Rating 6 - Okay. 123 out of 1376 reviews
Rating 4 - Poor. 52 out of 1376 reviews
Rating 2 - Terrible. 34 out of 1376 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Pools are very clean. I know that the hotel was nearly full but we had no issues getting into restaurants or getting drinks at the pool throughout the day. Great time?
Stayed 5 nights in Jan 2026

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, safe and easy to get around. Beautiful beach and views from any room. Comfortable beds and nice rooms. Good restaurants and great staff.
Stayed 7 nights in Jan 2026

4/10 Poor

Lori

Good not very good. Nit enough chairs pool side
Stayed 7 nights in Jan 2026

4/10 Poor

Jodie

Stayed 6 nights in Jan 2026

6/10 Okay

Alex

Stayed 6 nights in Jan 2026

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities
We loved the pools, the service was great, the entertainment was fun, and we got to see a lot of animals from inside the resort, including humpback whales, dolphins, iguanas, birds, sea turtles, and hermit crabs
Stayed 5 nights in Jan 2026

10/10 Excellent

Megan

Stayed 5 nights in Jan 2026

6/10 Okay

Deirdra A

Travelled with partner
Disliked: Property conditions & facilities
Where do I start, the whole exterior needs a paint job & renovation. The exterior looks very outdated. We were welcome to our suite to have pool towels instead of a full set of guests towels, bathroom glass walls were smudgy with finger prints & etc, the sink had a sewer stinch, our fridge had very minimum beverages, Blaze restaurant gave me Mexican coffee with part of a dead bee’s body…I thought it was a worm but the waiter Ivan said; it’s not a worm; it’s a bee & they get in there because of the brown sugar. As if having a bee is better than a worm . It’s not a 4 1/2 hotel rating; more like a 3 Star…,please correct their rating ASAP. We are use to staying in the RIU Hotels…..the Hyatt Ziva Puerto Vallarta is definitely a downgrade from the RIU Hotels
Stayed 3 nights in Jan 2026

10/10 Excellent

Vitaliy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Professional and friendly staff, not crowded, spacious and clean room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Armando and the Armando Special kept me hydrated all week! When our flight was canceled they were very helpful and let us keep our room at a great rate!! Clean and the food was delicious! Only suggestion is we wished the coffee was like the Ziva in Cancun!
Stayed 4 nights in Jan 2026

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities
Hotel was located on a beautiful stretch of beach. The restaurants were good and the pools were nice too. I think there could have been more staff interaction and quicker service but overall, the staff did their job well and attempted to anticipate your needs. I wish there were more places to sit near the pool as it was sometimes hard to get a seat.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosanne

Stayed 6 nights in Jan 2026

10/10 Excellent

Shane

Stayed 6 nights in Jan 2026

10/10 Excellent

Hanako

Stayed 4 nights in Jan 2026

10/10 Excellent

Peyam, Raleigh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun activities with staff that enjoys working there. And no one is pushy like other resorts further down on the beach.
Stayed 4 nights in Jan 2026

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
The staff is what makes this place great, not to mention the beautiful coastline and amazing amenities! Everything was fantastic, and the food was actually really delicious. I’m gonna miss this place!
Stayed 4 nights in Jan 2026

10/10 Excellent

peyman

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was the best
Stayed 3 nights in Jan 2026

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing and the staff were fun and energetic
Stayed 7 nights in Dec 2025

10/10 Excellent

Meagan

Stayed 7 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 4 nights in Jan 2026

10/10 Excellent

Gicel

Liked: Cleanliness, amenities, property conditions & facilities
The staff is friendly and respectful. The rooms were clean and the restaurants are amazing.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such a nice time here for our baby moon! All staff is extremely kind and attentive. Everything was very clean, food was great. A lot of places to get anything you could want! Our only wish is that there were a few more recreational activities such as corn hole boards or other games! We loved this resort!
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything and everyone was fantastic!
Stayed 7 nights in Jan 2026

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was immaculate, food excellent, chose a swim up room which was well worth the difference in price.
Stayed 1 night in Jan 2026

10/10 Excellent

Jonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS RESORT IS AMAZING, WE CANT WAIT TO GO BACK, SERVICE AMAZING, GREAT FOOD, CLEAN,
Stayed 8 nights in Jan 2026