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About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Estaca. You'll find features such as free self-parking, plus 4 outdoor pools and 5 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with deep-tissue massages, body wraps or hydrotherapy at Vita Mar Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, volleyball and kayaking
  • Guests have great things to say about the location and the beach
  • Just a 5-minute drive from Malecon and a few minutes from Bay of Banderas
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hyatt Ziva Puerto Vallarta - All-inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub and a fitness centre. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

Casa Grande – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Blaze – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open selected days.
Pureza – This restaurant specialises in Asian cuisine. Open daily.
Melanzane – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
Vivaz Buffet – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Reviews

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 865 out of 1337 reviews
Rating 8 - Good. 261 out of 1337 reviews
Rating 6 - Okay. 113 out of 1337 reviews
Rating 4 - Poor. 62 out of 1337 reviews
Rating 2 - Terrible. 36 out of 1337 reviews

Reviews

10/10 Excellent

Laura Christine

Travelled with family
Liked: Amenities
Love the beach, and the view
Stayed 5 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is secluded with its own beach. Felt very safe. The rooms were clean and spacious. The pools were nice as well. The food was just ok. Bland. The drinks were also just ok. It was our first time in PV for our family and it was a good choice for our first time there. Just avoid the timeshare presentation that they will try to get you to attend when you check in. They say it will take 30 minutes and you will get a free massage. Took 2.5 hours instead. The staff were wonderful otherwise.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hamdi Abu

Liked: Cleanliness, staff & service, amenities
Beautiful Property, amazing views to Ocean, I got the Swim Up room they are the best. The buffet need attention and major improvements. Restaurants are good. I will be back
Stayed 5 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Tasha Ann

Stayed 6 nights in Jun 2025

8/10 Good

Devon

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful. The swimmable beach is so much fun. Jesus and Fermin at the Playa beach bar were phenomenal and never let our glasses empty. The spa is nice but had to listen to construction noise during my visit. Amalia is an amazing massage therapist though. Would definitely recommend this resort.

6/10 Okay

Raul Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen

Stayed 3 nights in Jun 2025

10/10 Excellent

Luis Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome beach access. The sand is literally a few steps from the elevator. The food is really good and overall is a good deal for an all inclusive. Notable mention, for their customer service to: Delia. Hostess from the buffet. Azael and Saira from the Daily Cafe. Naomy from Guest Services. Thanks Hyat Ziva. We will be back. Naomi from Guest Servicess.
Stayed 5 nights in Jun 2025

10/10 Excellent

Calleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We go every year❤️
Stayed 4 nights in Jun 2025

2/10 Terrible

Taira

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed on the 20th floor, had 1 elevator that took forever, then the elevator stopped working so everyone had to use service elevator, it took almost 15-20min to get downstairs. I didn’t have hot water for 3 days. Did not care for management attitude. Its tons of construction going on, so couldn't sleep in. It was so many other things. Overall didn’t care for this resort.
Stayed 7 nights in Jun 2025

8/10 Good

Frank, Concord

Liked: Cleanliness, amenities
Stayed 6 nights in Jun 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED our stay. The staff was so friendly and helpful, the beach was gorgeous, the food and drinks were great, so many good dining options, great pools, view from the room was great... can't say enough good things about this place. Would absolutely recommend it for anyone traveling to Puerto Vallarta
Stayed 4 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 4 nights in Jun 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach and all the dining options at this resort. Beautiful swim up bar and so many pools to choose from. Gorgeous ocean views and not overly crowded.
Stayed 4 nights in Jun 2025

10/10 Excellent

FRANK

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family enjoyed our stay very much.
Stayed 5 nights in Jun 2025

10/10 Excellent

Laura

Stayed 3 nights in Jun 2025

4/10 Poor

Payam, houston

Stayed 3 nights in Jun 2025

10/10 Excellent

Grethel, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, food and super clean hotel
Stayed 1 night in Jun 2025

8/10 Good

Daniel Frias

Travelled with partner
We love our room. Food not so much, very few options.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly a remarkable resort. They have security at the entrance gate which makes it feel safe. The resort is stunning and well taken care of. We booked an ocean front hot tub on the balcony king room. It did not disappoint. The bartenders were very social and made perfect cocktails. The head chef of the Italian restaurant was a 10/10 when it came to customer service. He was doing table touches and went out of his way to make our evening very special. The beach is private so very little vendors bugging all day. Book the trip, you won’t regret it.
Stayed 3 nights in Jun 2025

8/10 Good

Luis Ramon

Liked: Cleanliness, staff & service
Instalaciones aceptables, clima del cuarto insuficiente, colchon malo por lo demas bien en general
Stayed 3 nights in Jun 2025

2/10 Terrible

MOUSA

Stayed 4 nights in Jun 2025

10/10 Excellent

Arvin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, wonderful hospitality from the staff and incredible food made with love. The hotel is private, secluded, and absolutely amazing. 10/10 would recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I usually don’t do reviews on any of my trips but I had to! I’ve been to Mexico so many times and by far this is the best hotel I’ve ever been to. The rooms were so nice, clean and beautiful. My boyfriend proposed to me on our stay and the staff that were involved were so nice and welcoming and made the experience so much better I couldn’t ask for anything more. All the staff at the bar, restaurants and front desk were the best!! Especially Natalio the bartender at the pool bar he was awesome!! I’m definitely going back especially now we have the memory of getting engaged there :) I highly recommend this resort. The food was really good too you can’t go wrong for the price.
Stayed 5 nights in Jun 2025