See all properties

Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Reception
Superior Room, 1 King Bed, Beachfront | View from room
5 bars/lounges, poolside bar, beach bar
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar

Explore the area

View in a map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪3 min drive‬
  • Playa Bucerías
    ‪4 min drive‬
  • El Tigre Golf at Paradise Village
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Double Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(20 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

8.2 out of 10
Very good
(40 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room, 2 Double Beds, Balcony, Pool View

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed | Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Pool Access, Ground Floor

9.2 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront | Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Beachfront

8.2 out of 10
Very good
(22 reviews)
  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Large Single Sofa Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Luxury Room, 2 Double Beds, Partial Ocean View

7.8 out of 10
Good
(25 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Garden View

8.2 out of 10
Very good
(29 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Pool Access, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe with Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 4

View all photos for Double Suite Classic with Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Classic with Pool View

  • 40 sq m
  • Sleeps 4

View all photos for Double Suite Superior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Superior with Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Standard

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard

  • 28 sq m
  • Sleeps 2

View all photos for Double Suite Junior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sea view
  • Sleeps 4

View all photos for Double Suite Premium with Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Premium with Pool View

  • 40 sq m
  • Sleeps 4

View all photos for Double Room Deluxe with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe with Sea View

  • 34 sq m
  • Sea view
  • Sleeps 4

Similar properties

On the beach, sun-loungers, beach towels, beach massages

Hotel Riu Vallarta - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 3,319 reviews
Hotel Riu Vallarta - All Inclusive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Krystal Grand Nuevo Vallarta – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Change of towels is available on request
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include a shower and hairdryers. Additionally, rooms include laptop-compatible safes and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Krystal Grand Nuevo Vallarta – All Inclusive's great beach location. During your stay, you're just a quick walk from Bay of Banderas. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants and 5 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with facials, manicures and pedicures or massages at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a gym, complimentary bicycles and archery
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Just a 3-minute walk from Bay of Banderas and 6 minutes by car from Nuevo Vallarta Beach
Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Vallarta property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Hacienda El Mortero – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
The Grill – This restaurant only serves dinner. Reservations are required. Open selected days.
Ayami – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Restaurante "O" – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children are not allowed in the infinity pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 587 out of 1346 reviews
Rating 8 - Good. 367 out of 1346 reviews
Rating 6 - Okay. 206 out of 1346 reviews
Rating 4 - Poor. 97 out of 1346 reviews
Rating 2 - Terrible. 89 out of 1346 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property is not for anyone with mobility issues. I had to rent a wheel chair for $25 CDN per day because everything was just to far away for me to get to with a walker. The buffet is right by the beach, which is right at the end of the property. The people are great, the food is quite good. No shuttle service so at least $50 each way for a cab. If not for my swim out room, the trip would have been a disaster. I will likely never return.
Stayed 10 nights in Jun 2025

10/10 Excellent

Alfonso Jairtzinio

Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

rosa maria, hayward

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff super nice
Stayed 5 nights in Jun 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Jun 2025

10/10 Excellent

Luis M

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been a wonderful experience at Krystal Grand Hotel Nuevo Vallarta! From the moment we arrived, we received VIP treatment. We were warmly welcomed with drinks for both us and the kids, and check-in was a breeze—done in under 15 minutes! We were quickly settled into our room and off to explore everything the hotel has to offer. Can’t wait to see what the rest of our stay has in store!
Stayed 1 night in Jun 2025

4/10 Poor

Ana Isabel, Chula Vista

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Muy mala experiencia. El aire acondicionado no sirvio durnate nuestra estancia. Les llamamos a concierge dijierom que ivan a revisar y nunca llegaron. Uno de los elevadores no servía era muy tardado poder bajar. Teniamos a alguien en silla de ruedas la propiedad no es apta para personas discapacitadas. La verdad no nos gusto, no volveriamos. Las fotos que vimos por internet no fueron lo que vimos en persona.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gabriela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful
Stayed 4 nights in Jun 2025

6/10 Okay

Willa

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

4/10 Poor

Isabel

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms need to be updated and cleaned. In our room the tile in the shower was broken and the curtains were dirty. The staff and service was good. We liked the pool area.
Stayed 5 nights in Jun 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Everything is just fine. Families are happy there
Stayed 1 night in May 2025

10/10 Excellent

Kristin Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Fabiola

Travelled with family
Las instalaciones les falta mantenimiento, la comida está ok, los animadores muy atentos. Las camas y almohadas no son cómodas. Y los restaurantes de especialidad tienen poca capacidad ….
Stayed 7 nights in Jun 2025

4/10 Poor

Josephine

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Darlene

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views, and the staff was super helpful and friendly.
Stayed 4 nights in Jun 2025

6/10 Okay

safaa

Liked: Staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Rheanne Faye Dela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 7 nights in Jun 2025

8/10 Good

SAMANTHA LYNN

Stayed 6 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was delicious! Staff were very kind, helpfu, and friendly! Great place to be and stay.
Stayed 5 nights in May 2025

10/10 Excellent

Vianey

Stayed 3 nights in Jun 2025

10/10 Excellent

Sara

Stayed 2 nights in May 2025

10/10 Excellent

Sheyla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in May 2025

6/10 Okay

Araminta

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sure, here’s a shorter version: --- The rooms were clean and comfortable, and the staff—from housekeeping to waiters—was great. However, the hotel felt boring with no real activities or entertainment. It’s more suited for families with young kids. The food was disappointing and the drinks were even worse.
Stayed 4 nights in Jun 2025

6/10 Okay

Beatriz

Travelled with family
Liked: Cleanliness
Outdated. If traveling with preteens and teenagers skip hotel no activities for them. A lot of small children hotel. Pools are small rooms are small. Electricity out when we arrive no one called to let us know. It was running by the end of the night. Doesn’t have 4 restaurants only 2 they tell you when you get here they say 4 because the buffet will have different Asian and Italian choices in different days. “The grill” is ok but good luck getting reservations. They have vendor come in at night to sell you souvenirs if interested but pricey.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a last minute trip and it cóuldnt have been more perfect. The check in process was seemless and we were upgraded upon arrival which was amazing. The food and drinks were great and the staff was wonderful. Cannot wait to come back for a longer stay.
Perfect view
Stayed 2 nights in Jun 2025

2/10 Terrible

Senia Rodriguez

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
customer service was terrible, electricity went out on our side of resort and they didnt not want to provide another room didnt have electricity for 5-6 hours and had to argue back and forth for an hour for manager brianda to provide another room!!
Stayed 4 nights in May 2025