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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Breakfast, lunch and dinner served
On the beach, beach umbrellas, beach towels
Daily buffet breakfast (MXN 320 per person)
Superior Premium Room | Water view

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar

Explore the area

View in a map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Place, Malecon
    ‪16 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Partial Sea View

8.0 out of 10
Very good
(63 reviews)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Single

7.2 out of 10
Good
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium Room

Superior Premium Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Premium Room

7.8 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(64 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 4

Room Standard

  • 20 sq m
  • Sleeps 2

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  • All-inclusive
  • Kids pool
4.1 out of 5, Very good, 1,869 reviews
The price is €138
includes taxes & fees
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About this property

Playa Los Arcos Hotel Beach Resort & Spa

Beachfront hotel with 3 outdoor pools and full-service spa
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Playa Los Arcos Hotel Beach Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 3 outdoor pools and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with aromatherapy, body wraps or facials at Spa Holistic
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the beach and the proximity to shopping
  • Steps from Playa de los Muertos and a 2-minute drive from Malecon
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Playa Los Arcos Hotel Beach Resort & Spa.

This 4-star Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to noon.
Mi Pueblito – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • Lift

More

  • 4 floors
  • Built in 1979
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 320 for adults and from MXN 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 570 out of 1180 reviews
Rating 8 - Good. 319 out of 1180 reviews
Rating 6 - Okay. 146 out of 1180 reviews
Rating 4 - Poor. 79 out of 1180 reviews
Rating 2 - Terrible. 66 out of 1180 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with family
Disliked: Amenities
The hotel is nowhere near a 4 stars as listed. It is very noisy, does not offer lotion not conditioner in the bathroom. The rooms barebones and the mattress very hard.i was told that this hotel does not offer any rooms with a king bed that has any kind of view… Very conveniently located in the heart of the Zona Romantica where you can walk just about anywhere and it has its own private beach a big plus. The service on the beach was impeccable. But we will not return to his properTy sorry Christophe douheret
Stayed 4 nights in Aug 2025

4/10 Poor

Khaoula

Stayed 4 nights in Jun 2025

10/10 Excellent

Morena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Came on August/25 I’m amazed about the hotel all inclusive/restaurant the best, service!⭐️⭐️⭐️⭐️⭐️🇮🇹🤩👍🙌🙌 I will come back for sure , Thankyou!!!everyone at Playas Los Arcos!
Stayed 4 nights in Aug 2025

8/10 Good

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff helpful, the thing that we didn't like was the food needs more flavor (salt) and the deserts less sugar
Stayed 5 nights in Jul 2025

4/10 Poor

Angel, Plainfield

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I rarely leave reviews, but I felt compelled to share my experience. From the moment we arrived, things just felt off. The hotel conditions were below average — definitely not what you’d expect for the price. The staff came across as unfriendly and unhelpful, which made the stay even more frustrating. The so-called “all-inclusive” package was anything but. We kept running into unexpected charges, and it felt like more of a gimmick than a perk. To top it off, our room keys kept deactivating, and since we were on the fourth floor with a broken elevator, we had to keep going up and down the stairs just to get help at the front desk. The entertainment was a complete letdown. Instead of a proper sound system or live performances, they played music from a Bluetooth speaker that kept cutting out. When I tried to play some music that others around me were actually enjoying, I was told I couldn’t. Overall, this stay was a huge disappointment. I was expecting a relaxing, fun vacation — instead, I left frustrated and let down. Definitely won’t be returning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the hotel is on the beach, and out the front you have the local stores and restaurants
Stayed 5 nights in Aug 2025

10/10 Excellent

MONICA

Stayed 2 nights in Aug 2025

4/10 Poor

Matthew, Las Vegas

Room AC barely worked. AC leaked onto floor from ceiling and leak behind toilet onto floor in bathroom and rooms keys never worked. Pool was nice but no control over everyone claiming chairs with their towels but never showing up for hours. Nobody regulated it so getting a seat was hard and limited. Staff was nice but the room was below average.
Stayed 4 nights in Aug 2025

4/10 Poor

Theresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very good. They work well with the tools they have. That being said! We were first put in a room that was not what was advertised! The door frames had a gap that you could easily see through to the patio. The rooms were very old, hair, toilet broken, shower only had hot water, I pulled the blow dryer off of the wall, bees swarmed the hall, smell of poison near dead bees in the morning and cockroach! Needless to say we moved to the other side of the property and much better. Be warned
Stayed 7 nights in Jul 2025

6/10 Okay

Linda

Stayed 2 nights in Jul 2025

4/10 Poor

Timothy

Not enough pool seating for guests, mold on walls.
Stayed 1 night in Aug 2025

2/10 Terrible

Nathan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
100% would not recommend this resort. 1st room we were given was the size of a broom closet with a dead cockroach on the floor and a doorframe that looked as if it had been kicked in. The furniture was old and scratched and there was a beehive on the balcony. There was only one working plug in the entire room. The shower water only came out at one temperature no matter how much you manipulated the hot/cold handles. Was moved to a 2nd room the next day after going downstairs and threatening to leave the resort. The new room was larger and more updated, but it smelled terribly of mold and the sound of construction in the adjoining room was nearly unbearable. When I say smelled of mold think laundry left wet in a washing machine for a week smelly. The food “option” was one buffet that had 8 or 9 choices total. Always some type of stewed meat and other random dishes that were of low quality and taste. The bar and wait staff weren’t attentive and acted like they were being put out when asked to bring anything. The “all inclusive” drink package was all bottom shelf, and the only beer option was whatever swill was coming out of the warm tap. The location is good for roaming around the malecon, but get ready to spend all day telling aggressive peddlers no. The beach staff was good, and we have no complaints as it relates to that. All in all we were terribly disappointed with our experience, since it was prepaid I felt held hostage. We will not be back!!!
Room 406
Room 406
Room 406
Stayed 7 nights in Jul 2025

10/10 Excellent

Kella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. It's just a short walk to the Malecon, and there are plenty of shops and food stands nearby, which made everything very convenient. My only complaint is that the pool doesn’t open until 10 a.m., and you have to go out to the beach to get and return beach towels. Not a big deal, but a bit inconvenient. Beach towels need to be returned in order to check out no exceptions unless you want to pay a fee. Overall, I really liked the hotel and would stay here again if the price is right.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrian always friendly and helpful
Stayed 4 nights in Jun 2025

8/10 Good

BESSY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, did not like the wait around check in
Stayed 4 nights in Jul 2025

8/10 Good

ENRIQUE F

Stayed 7 nights in May 2025

10/10 Excellent

Shawn, Argyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot in the romantic zone. Its old school Puerto Vallarta. The buffet is ok. They had entertainment at night and all around we had a great time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True Mexican experience. People were great and area very nice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Fernando Zaragoza

Stayed 3 nights in Jun 2025

8/10 Good

ALEJANDRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LIKE THE LOCATIO OF THIS HOTEL CLOSE TO THE MALECON,ZONA ROMANTICA ,DOWN TOWN AND EL MERCADO AVERY SAFE PLACE TO WALK AROUND.THE WI-FI IS A LITTLE WEAK BUT OVERALL IS A NICE PLACE I DEFINITELY RECOMEND IT
Stayed 3 nights in Jun 2025

10/10 Excellent

Silvestre

Stayed 6 nights in Jul 2025

10/10 Excellent

Maria Del Carmen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and staff were very professional and friendly and very helpful. The location was very convenient with various restaurants, spa and sights to see within walking distance. My only requests is for the front desk to have an accessible First aid kit. Nothing serious, but I needed an alcohol wipe and bandage for my foot. I step on a small sharp rock while inthe beach at the resort. Still 5 stars!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice cool vibes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location near the Melcon with tons of local shopping around. Very friendly people not too far from the airport or the seaport a great place to either stay and relax or get out on adventures.
Stayed 6 nights in Jul 2025

8/10 Good

Andrew

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025