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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property

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Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Aerial view
Children’s play area – indoor
Free daily buffet breakfast
8 restaurants, lunch, dinner served; international cuisine
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • All-inclusive
  • Laundry

Explore the area

View in a map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Place, Macao Beach
    ‪20 min drive‬
  • Place, Bavaro Beach
    ‪43 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪49 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 1 Bedroom, Garden View

7.6 out of 10
Good
(253 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub | 1 bedroom, premium bedding, minibar, in-room safe

Romantic Double Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(28 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 45 sq m
  • Sleeps 4

View all photos for Standard Single Room

View from room

Standard Single Room

8.4 out of 10
Very good
(24 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Superior

1 bedroom, premium bedding, minibar, in-room safe

Double Room Superior

  • 45 sq m
  • Sleeps 2

View all photos for Room Superior

1 bedroom, premium bedding, minibar, in-room safe

Room Superior

  • 45 sq m
  • Sleeps 1

View all photos for Family Suite 1 Bedroom, Garden View Quadruple

1 bedroom, premium bedding, minibar, in-room safe

Family Suite 1 Bedroom, Garden View Quadruple

7.8 out of 10
Good
(29 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 1 Bedroom, Ocean View

7.8 out of 10
Good
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

8.2 out of 10
Very good
(258 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (RENOVATED)

Suite (RENOVATED) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (RENOVATED)

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 4

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About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation includes queen sofa beds. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
2 outdoor tennis courts, a health club, complimentary bicycles and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Sirenis Aquagames Water Park. Features include free breakfast and free self-parking, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free self-parking
  • Enjoy international cuisine at Macao, one of the property's 8 restaurants and 13 bars/lounges
  • WiFi for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with facials, hydrotherapy or manicures and pedicures at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and complimentary bicycles
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 0.1 miles (0.2 km) from Sirenis Aquagames Water Park and 7.4 miles (11.8 km) from Macao Beach
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 13 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Macao – This buffet restaurant specialises in international cuisine and serves lunch and dinner.
Ikebana – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Le Relais Gourmand – This fine-dining restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open daily.
Cinecitta – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
La Gira Rodizio – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Snorkelling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 13 bars/lounges
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinecitta
  • Ikebana
  • La Gira Rodizio
  • Le Relais Gourmand
  • Macao

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 32 buildings
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: DOP 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: DOP 0 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive key retrieval information.
Waterpark hours of operation and services may change during the season without prior notice.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2945 out of 5005 reviews
Rating 8 - Good. 775 out of 5005 reviews
Rating 6 - Okay. 543 out of 5005 reviews
Rating 4 - Poor. 314 out of 5005 reviews
Rating 2 - Terrible. 428 out of 5005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las piscinas cierran muy temprano, mas staff para el servicio y mantenimiento para la propiedad, Andry fue muy amable.
Stayed 5 nights in Aug 2025

4/10 Poor

Alket

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I start? Starting from check in, we had to wait in line for 45 min. The staff, servers, bartenders, cleaning staff, everyone was too slow. The only server we loved was Ana, she was the exception. She was fast, always ready to take our order and we never had to wait for anything. She needs to train all the others, she was the role model of good customer service. We had to ask 3 times for pillows which were terrible anyway. Had to ask 3 times for water bottles in our room and 3 times when our toilet was clogged and still no one showed up, we had to unclog our own toilet. Most of the staff could not understand a word in english, we either had to use sign language or use google translate. The towels for the pool were disgusting, no wonder people got their own towels. We saw a big black cockroach in our closet but did not want to make a big deal out of it. This resort’s concierge service had only one purpose, to trick people into buying memberships, some new form of timeshare. The food was ok, but PLEASE do not use the same grill to cook pork and beef. Religious people like my husband, that cannot eat pork, could not enjoy any of the other meat. Furthermore, there was golf carts being used for transportation from the hotel to the beach, to the aquagames etc.. but only for VIPs!! Please do not believe for one second that this resort is more than a 2 star resort! Please read all the reviews and I hope this one helps Grand Sirenis Punta Cana to improve some things!
Stayed 8 nights in Aug 2025

6/10 Okay

Luis A, Middletown

Disliked: Cleanliness, staff & service
Food not
Stayed 3 nights in Aug 2025

10/10 Excellent

Osiris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos un inconveniente con la reservacion que se resovio , no se si por error de expidia , todo lo demas excelente , estuvimos un grupo familiar de 17 del 10 al 17 de agosto . La animacion SUPERRR . Recomendado 100%
Stayed 7 nights in Aug 2025

8/10 Good

Ricardo

Liked: Staff & service
The property was clean, a lot of dining options, staff was amazing and overall you’ll have a nice stay to rest and have fun for the whole family. The only inconvenience was that the air conditioning unit was having problems when we arrived. We had 3 rooms in total and two of them had electric issues. The problem was solved at 1am when we finally got relocated to a new room since 5pm when we initially notified the issue. This made our first day a little uncomfortable the first day. But overall had a good tiem
Stayed 3 nights in Aug 2025

8/10 Good

marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time
Stayed 7 nights in Aug 2025

2/10 Terrible

Oumar DA CONCEICAO

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Starting with the check in the agent was unhelpful and put us in a room with 1 bed TWICE while we had asked for 2 beds then when we arrive in the 2 bed room the tv hdmi port was broken and unable to operate correctly .We had to call a technician when he came 30 mins later he had no experience at all in this domain so he said he would call a real technician yet no one came for the rest of the day. The day after we called again :same story he came had no experience but this guy actually try to do something yet he was just moving his hands and at the end he said he couldnt do it and he shut down the tv then said he would call someone else .you guessed it no one came so we were fed up and asked to test the tv in another room and it worked .it was only when we put down the tv and placed it outside of the room that they finally said that they would fix it and changed the tv.Changing topic the beach was full of seaweed and bassicly unusable if you dont like seaweed the facilities were overcrowded and i feel like they would close early(eg pool at 6pm) compared to other 5 star hotels we have been to . The room was outdated and looks like it came from anciet roman times nothing better then a 3 star room at most.overall horrible and could've been way better with more effort from most employees of the hotel. this is very barely a 4 stars
Stayed 7 nights in Aug 2025

6/10 Okay

Ismail

Limited dinner and luch i stay for 2 week every day the same thing to eating
Stayed 12 nights in Aug 2025

10/10 Excellent

Val

Stayed 5 nights in Aug 2025

10/10 Excellent

eneida

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All included
Stayed 5 nights in Aug 2025

6/10 Okay

Stephen

Travelled with family and small children
Disliked: Staff & service, amenities
Food was pretty bad. Steak at hibachi i got served multiple peices that were 100% fat. The steak house NY strip was about ⅓" thick and the fattiest NYS I've ever seen. Multiple wait staff not bilibgual had to use google translate to order. Lobby music was 108 decible (i measured it), kid had to hold ears and run to the buffet. the special VIP breakfast, ya that's a 90 minute time share presentation. The water park was fun but insufficient water, i have both elbows and a knee with bad friction burns. It's not terrible, I'm giving 3 star to be fair it is a 3 star resort in my opinion not 5.
Stayed 7 nights in Aug 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Aug 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Súper good and fun for kids and adults
Stayed 7 nights in Jun 2025

2/10 Terrible

LUIS

Travelled with family
Liked: Staff & service
Disliked: Amenities
I had multiple inconveniences in the stays, ants in the bed and in the room. The bed was damaged and not fixed as it should be. the bath the water was leaked to the entrance hall. find cockroach in the pool the drinks very to the climate are not refrigerated they deny ice. the last day I changed room and that room had a strong smell of damp and more not to continue
Stayed 4 nights in Aug 2025

2/10 Terrible

Jay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
1. The concierge service are not connected with each other and they are not able to register basic companies and get it remediated. We were without air-conditioning for three days for example. They keep saying that they’ll take care of it, but nothing happens as nobody takes accountability. 2. The food is the same in the buffet, and the restaurants are not that good with the selection or the quality. This was our second trip and the first trip in 2019 was far better. 3. None of the staff takes accountability for anything and they keep blaming each other and making calls to each other and creating reports but nothing gets done on time. 4. To get anything done, you have to go stand there until someone becomes available and then accompany that person to get the stuff done like picking up luggage, etc..
Stayed 7 nights in Aug 2025

10/10 Excellent

oscar, Bloomfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More attentive
Stayed 5 nights in Aug 2025

10/10 Excellent

Jorge C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 5 nights in Aug 2025

10/10 Excellent

Timothy, Calumet City

Liked: Cleanliness, staff & service, property conditions & facilities
Woodley is mak
Stayed 7 nights in Aug 2025

2/10 Terrible

Melisa

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Mold smell in bedrooms. Most hotel staff were unfriendly and unwilling to help although we spoke their language. My husband found 3 ants inside of his coffee. We waited 2 hours for bedding materials (for the signed) for our children, we called until they even stopped answering our phone calls and did not get the help until we threatened to speak to their supervisor. No towels were provided for excisions. No water bottles either although it is all inclusive. I had a piece of wool stuck between my teeth after eating a piece of meet. The beach is no longer usable, it has a crazy amount of seaweeds and the beach area just looks dirty and unkept. I would encourage people to not eat at the water park, the food is really bad even worse than the resort restaurants. The free juice bar, is a waste of materials, they do not know how to make fresh juices…
Stayed 5 nights in Aug 2025

6/10 Okay

edgar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Employees were not friendly, not all of them but most of them didn’t say hello when they see you. At the restaurant they took long time to offer drinks. The places is nice.
Stayed 7 nights in Aug 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the buffet and different restaurant inside the hotel. So easy to make reservations for any activity you may have in mind. My children loved the waterpark and different pool areas.
Stayed 4 nights in Aug 2025

10/10 Excellent

ilvana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property
Stayed 4 nights in Aug 2025

10/10 Excellent

Deidre M Abreu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es perfecta y el resort lo tiene todo para unas vacaciones en familia relajante
Stayed 4 nights in Aug 2025

6/10 Okay

ANA CAROLINA, Clover

Travelled with family
Liked: Amenities
We thought that place was all inclusive but is not, and some many areas that you can not go and pools too , coconut water the don’t give you
Stayed 4 nights in Aug 2025