Paradisus Grand Cana - All Suites - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

May 2025

June 2025

3 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers

Premium bedding, pillow-top beds, minibar, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pet-friendly
Gym

Explore the area

Playas de Bávaro, Punta Cana, La Altagracia, 230001

Cocotal Golf and Country Club
‪6 min walk‬
Los Corales Beach
‪7 min drive‬
Bavaro Beach
‪17 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪26 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Suite (Master, Swim-Up)

157 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite (Family Concierge, Master)

92 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite (Family Concierge)

74 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

42-inch Smart TV with cable channels, TV

Suite, 2 Bedrooms (Family Concierge, Master, Swim Up)

278 sq m
Sleeps 7
2 Double Beds, 2 Double Sofa Beds and 1 King Bed

Suite (Family Concierge, Swim Up)

120 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Family Concierge, Master)

167 sq m
Sleeps 7
2 Double Beds, 2 Double Sofa Beds and 1 King Bed

Suite (Family Concierge, Master, Swim Up)

157 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Master Suite

92 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

One Bedroom Suite

74 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

2 Bedroom Master Suite

167 sq m
Sleeps 7
2 Double Beds, 2 Double Sofa Beds and 1 King Bed

Suite (Swim-Up)

120 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Master, Swim-Up)

278 sq m
Sleeps 7
2 Double Beds, 2 Double Sofa Beds and 1 King Bed

Similar properties

Pool
Breakfast included
All-inclusive
Spa

for 1 room

includes taxes & fees

27 May - 28 May

About this property

Paradisus Grand Cana - All Suites - All Inclusive

Art Deco hotel with 7 restaurants and 3 outdoor pools

7 restaurants, 3 outdoor pools and a full-service spa are available at this hotel. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, free water park access, 5 bars/lounges and a 24-hour fitness centre are on-site.

Paradisus Grand Cana - All Suites - All Inclusive offers 432 air-conditioned accommodations with outdoor private hot tubs and minibars. This individually decorated and furnished accommodation has separate dining areas and includes double sofa beds and dining tables. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MAIA has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Our customers tell us that they can't get enough of the pool at Paradisus Grand Cana - All Suites - All Inclusive. During your stay, you're just a quick walk from Cocotal Golf and Country Club. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.

Free Wi-Fi (speed: 50+ Mbps)
Free self-parking
The 7 restaurants, beach bar and poolside bar offer choices for drinking and dining
Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
Indulge with manicures and pedicures, aromatherapy or body scrubs at MAIA
Services include babysitting, a free children's club and a lifeguard on-site
On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and a golf driving range
Guests have great things to say about the pool and the helpful staff
Just a 2-minute drive from Cocotal Golf and Country Club and 7 minutes from Downtown Punta Cana
Free beach shuttle service
Dogs welcome for a fee (restrictions apply)

Some rates at Paradisus Grand Cana - All Suites - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. As a guest of Paradisus Grand Cana - All Suites - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Paradisus Grand Cana - All Suites - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana hotel.

Paradisus Grand Cana - All Suites - All Inclusive has 7 restaurants on site.

All-inclusive details

All-inclusive room rates at Paradisus Grand Cana - All Suites - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Volleyball

Children's club

Lessons/classes/games

Aerobics

Bartending

Water fitness

Entertainment

On-site entertainment and activities

Theme parties

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Free secured, uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

5 bars/lounges
7 restaurants
A beach bar
A poolside bar
Snack bar/deli

Things to do

2 outdoor tennis courts
24-hour gym
27-hole adjacent golf course
3 outdoor pools
Beach volleyball
Children's pool
Free beach club
Free children's club
Free water park
Full-service spa
Golf clubhouse
Golf driving range
Optional golf privileges
Pro golf lessons
Pro golf shop
Waterslide

Family friendly

3 outdoor pools
Children's pool
Dining table
Free children's club
Free cot
Free water park access
In-room babysitting
In-room sofa bed
Laundry facilities
Lifeguards on site
Separate in-room dining area
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

14 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Low-height door lock
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways

4 floors
5 buildings
Art Deco architecture
At least 80% lighting from LEDs
Built in 2018
Designated smoking areas
Lifeguards

Room amenities

Bedroom

Blackout drapes
Double sofa bed
Free cot
Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Slippers
Towels provided

Entertainment

42-inch smart TV with cable channels

Food and drink

Coffee/tea maker
Dining table
Dishwasher
Free bottled water
Minibar
Separate dining area

Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets: DOP 5400 per pet (varies based on length of stay)
Only dogs are allowed
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: DOP 5400 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

Pool access available from 8:00 AM to 11:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Grand Cana All Suites

Paradisus Grand Cana All Suites All inclusive

Falcon's Resort By Melia All Suites Punta Cana

Paradisus Grand Cana - All Suites - All Inclusive Hotel

Paradisus Grand Cana - All Suites - All Inclusive Punta Cana

Paradisus Grand Cana - All Suites - All Inclusive Reviews

8.4

Very good

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Alexandra Maria Coronado

10 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Briana

10 Feb 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Tarun

Travelled with family, Travelled with group

9 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

very modern resort clean rooms were spacious and modern, suite style rooms beach access, 10min walk

Stayed 6 nights in Dec 2024

10/10 Excellent

David

9 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

JOSE

Travelled with family

8 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful and spotless. Customer service is outstanding. The food and drinks were simply delicious.

Stayed 10 nights in Dec 2024

10/10 Excellent

SHAN SHAN

8 Feb 2025

Stayed 6 nights in Jan 2025

8/10 Good

Nima

Travelled with family, Travelled with family and small children

4 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and rooms. Very clean and aesthetic. Very much a family resort. Food and restaurant service were so so. Restaurants are essentially only open at dinner and arent all that different from the buffet. Theres one buffet. Its not a big selection. Breakfast and lunch are mostly limited to the buffet. Bars make pretty good drinks and the alcohol available includes decent brands but top tier brands require purchase. Kids club is decent but they dont serve the kids meals so you cant leave the kids there for long stretches.

Stayed 7 nights in Jan 2025

10/10 Excellent

WILLIAM DOUGLAS MC

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beau

Stayed 5 nights in Jan 2025

10/10 Excellent

Alba

Travelled with family and small children

3 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We've made a great choice at staying at this resort! Th attentiveness of customer service was amazing. Our rooms were very clean and the kids enjoyed the waterpark. I would recommend this resort to friends and family.

Stayed 2 nights in Jan 2025

8/10 Good

Sharon

Travelled with partner

2 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quiet resort and hard to get to eat at the other restaurants.

Stayed 5 nights in Jan 2025

10/10 Excellent

Sarah

1 Feb 2025

Stayed 5 nights in Jan 2025

6/10 Okay

Michael

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Jan 2025

2/10 Terrible

Angelica

Travelled with partner

31 Jan 2025

Disliked: Cleanliness

There was plenty of mosquitoes I got bitten so many times

Stayed 5 nights in Jan 2025

10/10 Excellent

Karina

28 Jan 2025

Stayed 2 nights in Jan 2025

2/10 Terrible

MARTIN

Travelled with family

26 Jan 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Managment complete disregard for guest experience

Stayed 8 nights in Jan 2025

2/10 Terrible

Kathy

Travelled with family

24 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I had a very disappointing experience at this resort during my recent trip to Punta Cana. Check-in was good but then once you turn down signing up to be a Circle Member, the service changes. Issues included and were not limited to; * Unable to make dinner reservations despite the restaurants being mostly empty at night * Needed to call for restock of the in-room fridge daily * Food at the buffet was cold and repetitive.Whatever we ate at lunch was just left there for dinner. * Service once we did manage to get a dinner reservation was terrible.You would place your order and servers would conveniently forget portions of your order. Food was cold.Service was very slow. But the icing on the cake for us was when we were told that a very large group had booked the whole resort and were beginning to arrive Tuesday evening.We were checking out on Thursday. We didn't have a problem with a large group but what we did have a problem with was how this group overran the resort as they were arriving.There was no regard whatsoever for the other guests at the resort. Restaurants were closed. The buffet was literally closed and we were moved to an area outside on the grass. This is not what I paid for. This was a terrible way to treat guests that paid a good amount of money to visit this resort. We ended up ordering room service for the last couple of days we were there. It would have been nice to know prior to booking that a large group was expected on such and such dates.

Stayed 7 nights in Jan 2025

2/10 Terrible

Kervin

Travelled with family and small children

24 Jan 2025

Disliked: Staff & service, amenities, property conditions & facilities

N/a

Stayed 3 nights in Nov 2024

4/10 Poor

Marcella

24 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The resort closed the main buffet, sports bar, and beach restaurant to allow for a large group. No information was given before my stay that this was occurring and to me it seemed like false advertisement. No compensation was given or any other options to stay at a sister resort. Had I known this I would have never stayed here. It was a big inconvenience and no communication was even given.

Stayed 3 nights in Jan 2025

8/10 Good

ELLEN DEBORAH VAN DER

Travelled with family and small children, Travelled with partner

23 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely spot - wonderful facilities and staff. The suites were so nice. But We were very disappointed for the last 4 days when a large group arrived and the rest of the guests were moved out of the buffet into a smaller outdoor eating venue which was open to the weather and had a lot smaller selection of food. Also the cold food was not cold due to being outside with little shade and close to the grills and warming lights. There were sandwiches and sushi at room temperature. There was a group of boys playing football a few feet from the food tables and I had to ask the staff to do something about it. We were not told ahead of time about the changes. One night it was raining heavily and we had to get wet in order to get our food. One day we planned to eat at the beach restaurant and took the shuttle there only to find it was closed for everyone but the private group. There was hardly anyone in there. Some of the guests from the private group were coming into our buffet be we were not allowed into their buffet. The food truck they opened at the beach was serving cold food that was not cold. Even a note under the door would have been helpful. Kids from the private group were allowed to do whatever they wanted- ordering non alcoholic drinks from the bar without adult supervision- as kids do- ordering more than they could consume. We felt like second class citizens. I will not come back unless there is a guarantee that this will not happen again.

Stayed 14 nights in Jan 2025

6/10 Okay

José

Travelled with family

18 Jan 2025

Beach was dirty - Full of Plastic Restaurant Options Regular Food Quality Regular Too much noise in the beach: Sellers, etc. It is difficult to rest

Stayed 5 nights in Jan 2025

8/10 Good

Paula Taylor

16 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

8/10 Good

Robyn

Travelled with family, Travelled with family and small children

16 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay at the Paradisus. Hotel was beautiful, we had a swim up master suite (2 adults, 3 kids all comfortably fit). Kids club was amazing. My littlest was the first time separating and went right in. they allowed to stay with older siblings and were all really personable. The only negative was right when we arrived, we were told that there were no reservations (basically unless we did family concierge). I went to guest services and let them know I would not have booked if I knew there’d be no reservations. There was also another guest complaining at the same time (I think this helped). A rep was then assigned to me and within a day I had reservations for 5 out of the 6 nights. She was super helpful and so appreciated.

Stayed 6 nights in Jan 2025

10/10 Excellent

Juan

Travelled with family and small children, Travelled with group

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the hotel was super clean, food was good, daycare for kids and water park was excellent. I had 2 minor issues on 2 different days within my stay and Julianna from Guest Service handle both issue fast, she was very diligent, knowledgeable, always with a smile on face and solve both issues right away. Highly appreciated her work and effort. She should be at the same level (get a promotion) Of the supervisor Pamela who was also very kind and diligent as well.

Stayed 2 nights in Jan 2025

4/10 Poor

Priscilla Masiel

Travelled with family and small children

14 Jan 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Beware of fake reviews because I didn't. I never write reviews but I can't stay quiet after staying 6 nights here with my husband, mother in law and 2 babies. If you like good food, STAY FAR AWAY. First of all, Check in is at 3pm, which is fine but its too late for you to make a dinner reservation. They tell you to go to their "Tex Mex" sports bar to eat and then the buffet for dinner. The food is horrible. Any chain restaurant in the US is better than what they're serving here which is sad. The next day we went to go make reservations and they told us they had no more availability in any restaurant for the rest of our stay and our only option was to eat at the buffet where options were limited and the same everyday. We went and complained to guest services and they were able to get reservations for 4 nights. One of the nights was Korean BBQ which is just hibachi but on a grill. Our reservation was for 6:30 and we were sat with other guest waiting for the chef to come and start. We didn't get appetizers until 40 mins in, didn't get drinks until 50 mins and they didn't start cooking until 8pm. The restaurants food is just not 5 star quality like they're claiming to be. The food lacks flavor and creativity. Our hotel room lost power around 4 times and had to get maintenance to come and fix it. Our Ac all of sudden was stuck at 69 and couldn't be brought down any lower. A lot of the staff was rude and didn't seem happy to be there even with us tipping.

10/10 Excellent

Amanda

13 Jan 2025

Stayed 4 nights in Jan 2025

Paradisus Grand Cana - All Suites - All Inclusive

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Suite (Master, Swim-Up)

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Suite (Family Concierge, Master)

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Suite (Family Concierge)

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Suite, 2 Bedrooms (Family Concierge, Master, Swim Up)

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Suite (Family Concierge, Swim Up)

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Suite, 2 Bedrooms (Family Concierge, Master)

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Suite (Family Concierge, Master, Swim Up)

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Master Suite

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One Bedroom Suite

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2 Bedroom Master Suite

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Suite, 2 Bedrooms (Master, Swim-Up)

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About this property

Paradisus Grand Cana - All Suites - All Inclusive

All-inclusive details

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Paradisus Grand Cana - All Suites - All Inclusive Reviews

Reviews

Very good

9.2/10

8.4/10

8.6/10

9.0/10

8.8/10