Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property
VIP Access

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Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

Arcade
Suite Ocean Front | Beach/ocean view
Reception
The Reserve Adults Only Suite Ocean View | Living area | 42-inch flat-screen TV with cable channels, TV
8 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪13 min walk‬
  • Los Corales Beach
    ‪16 min walk‬
  • Bavaro Beach
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Surprise my Stay

7.0 out of 10
Good
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Two Bedroom Master Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 127 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

The Reserve Presidential Suite Ocean Front Adults Only

  • 167 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite Garden View Adults Only

9.0 out of 10
Wonderful
(31 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite Ocean Front

8.0 out of 10
Very good
(3 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

Junior Suite Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

The Reserve Adults Only Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean Front

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Master Suite Swim-Up

10.0 out of 10
Exceptional
(3 reviews)
  • 99 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Double Room (Deluxe)

8.0 out of 10
Very good
(10 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite Garden View

8.6 out of 10
Excellent
(10 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Swim-Up

9.0 out of 10
Wonderful
(4 reviews)
  • 76 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Two Bedroom Master Suite Swim-Up

10.0 out of 10
Exceptional
(1 review)
  • 175 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Room, Garden View

8.2 out of 10
Very good
(32 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Master Suite Deluxe

8.4 out of 10
Very good
(14 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Luxury property on the beach, with 11 outdoor pools
Catch some rays on Paradisus Palma Real Golf & Spa Resort All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request
Paradisus Palma Real Golf & Spa Resort All Inclusive offers 596 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A private beach and 4 outdoor tennis courts are featured at the property. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Paradisus Palma Real Golf & Spa Resort All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of Cocotal Golf and Country Club. Free WiFi in public areas, free self-parking and a free area shuttle are available. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and litter trays.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at THE LUNCH BOX FAMILY KITC, one of the property's 8 restaurants and 11 bars/lounges
  • Take a swim in the 11 outdoor pools
  • Treat yourself to massages, Ayurvedic treatments or aromatherapy at YHI Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana
  • Free local-area and shopping centre shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and litter trays
Paradisus Palma Real Golf & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Paradisus Palma Real Golf & Spa Resort All Inclusive, you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers an attached winery, a complimentary children's club and a children's pool. Self parking is free. A complete renovation of Paradisus Palma Real Golf & Spa Resort All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

THE LUNCH BOX FAMILY KITC – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
MALVA (+18) – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
MASCALZONE – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
MINA – This restaurant specialises in Argentinean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
BLUE AGAVE – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX FAMILY KITC

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Optional golf privileges
  • Piano
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (69,277 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 5400 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls, an off-lead area and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 5400 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 730 out of 1204 reviews
Rating 8 - Good. 211 out of 1204 reviews
Rating 6 - Okay. 133 out of 1204 reviews
Rating 4 - Poor. 61 out of 1204 reviews
Rating 2 - Terrible. 69 out of 1204 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Guest experience lacking

Check in was worst ever experienced! We arrived early 2pm & were told return at 3pm. Many guests were trying to check in but very few staff who kept disappearing to the back?? We eventually got room at 4pm. After a long flight, the hotel should recognize that guests want rooms. Dinner reservations was confusing & we had to wait several times. Our bed was broken ( but usable) no one came to fix after calling every day!
Stayed 5 nights in Mar 2025

6/10 Okay

Deborah, Tenafly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room not ready in time. Although food was good little variety
Stayed 3 nights in Apr 2025

4/10 Poor

Jesica

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. The room was beautiful, the staff was exceptional and the entire property was gorgeous. Being in The Reserve was definitely a great call, having that separation from the rest of the resort is perfect to relax. Plus you get a personal concierge in The Reserve who is available to assist in any way needed at all times, he was the sweetest and so helpful. I am very sad to leave and look forward to the opportunity to return!
Stayed 7 nights in Mar 2025

2/10 Terrible

Byron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs an upgrade. Pool was in bad shape. Lied about reservations (can’t make any reservation to a restaurant on the first day of arrival).
Stayed 2 nights in Mar 2025

10/10 Excellent

Canan, howard beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, beautiful beaches. Service was excellent, we will definitely come back again. This was our 5th time, we love it.
Stayed 4 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for an all inclusive

The resort is well-maintained and overall quite nice. Most of the staff is friendly and helpful, though a few were less so—which seems to be fairly common in Punta Cana based on past experiences. The buffet offered a wide variety of options daily, which we appreciated—thankfully, it wasn’t the same food every day. However, it was noticeable that some leftover food was repurposed, so I’d recommend being selective with your choices. It would be ideal if all buffet staff wore hair nets, and if guests were required to sanitize their hands before entering. Our room had been upgraded with new bedroom furniture, which was clean and comfortable. The bathroom, however, had not been updated. The shower didn’t drain properly, the tiles were worn, and we did notice some mold. The beach was beautiful and well-kept, cleaned daily by the staff. The beach service was excellent, especially if you tip—Jefry stood out and provided amazing service! One downside was the persistent vendors approaching guests to sell items. The à la carte restaurants were decent—our favorite by far was Agave. It was a nice change of pace from dining at the buffet every day. Lastly, our concierge, Antonio, checked in with us daily and made sure we were enjoying our stay, which we really appreciated.
Stayed 7 nights in Mar 2025

8/10 Good

Sara

Stayed 4 nights in Mar 2025

8/10 Good

Kelly E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Francisco Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente lo único un poco de problemas con la habitación en cuestión que la puerta no cerraba bien y la nevera no enfriaba bien.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Xheni, Burlington

Stayed 7 nights in Dec 2024

8/10 Good

Naisha A Garcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful and well maintained. Rooms are spacious and very luxurious. The buffet has a moderate selection and it closes multiple times a day to switch from breakfast, lunch, and dinner. The best restaurant is Flora highly recommended Latin food restaurant. Don't waste your time at the Asian restsurant. There are other options open during the times the buffet is closed. Room service never got my order right but it was still delicious and the wait time was good. You can order from your mobile device. Some employees were not fluent in English so brush up on your basic Spanish. Overall it was a nice stay
Stayed 4 nights in Mar 2025

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was very nice and Andre, the concierge that greeted us was excellent! He booked all our dining for the first few days, was attentive to our requests and checked in with us periodically to see if we needed anything to make our stay more enjoyable. On his days off, the service dropped off dramatically. We wer e unable to get dinner reservation at chosen restraunts and ended up booking them directly ourselves.
Stayed 7 nights in Mar 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are loved everything this resort had to offer. From the rooms , pools and beach being so clean and beautiful. The services of all the workers was very pleasant and pleasing for us. Everyone was extremely happy and welcoming. Breakfast and lunch buffet had so many options and it was always good. For dinner they have specialty restaurants. We didn’t care for our dinner reservations being at 8pm-9pm but I see where that could might be problems for others. But it worked out great for us. We definitely will be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at the property until the time we got into our car to leave days later we were surrounded by smiling, helpful, professional staff ready to assist, offer suggestions and personable communication. The property is gorgeous. The room is spacious. The views are stunning. The service was amazing. The food options at the Lunch Box was great. Dinner at Flora was by far our favorite. The only downside was having trouble making reservations at the various a la carte restaurants because whether it was 9am of 3pm our 1st and 2nd options would be fully booked.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
This is a deserved plug for not just the hotel but Expedia as well. A return stay at this property found me greeted not to top flight standard I had experienced in the past and as I have previously rated! A quick complaint to Expedia had the manager in touch with me. The attention I received within minutes of the Expedia message Found me treated like a king for the rest of my stay! 5 stars !
Stayed 4 nights in Mar 2025

10/10 Excellent

Katie

Stayed 2 nights in Mar 2025

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time
Stayed 2 nights in Jan 2025

8/10 Good

TIMOTHY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good but never hot!! No ice machine close by and no microwave in room
Stayed 4 nights in Mar 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were not able to make reservations for the restaurants.
Stayed 7 nights in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025