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Auberge Saint-Louis

2.0 star property

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Photo gallery for Auberge Saint-Louis

Exterior
Reception
Deluxe Room, 1 Double Bed with Sofa bed | Living area
Staircase
Double Room, 1 Double Bed with Sofa bed, Private Bathroom | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping

Explore the area

View in a map
48, rue Saint-Louis, Québec City, QC, G1R 3Z3
  • Place, Quebec City Town Hall
    ‪3 min walk‬
  • Place, Château Frontenac
    ‪3 min walk‬
  • Place, Quartier Petit Champlain
    ‪3 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, Private Bathroom

Standard Room, Private Bathroom | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Private Bathroom

7.8 out of 10
Good
(29 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Private Bathroom

7.2 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed with Sofa bed, Private Bathroom

Double Room, 1 Double Bed with Sofa bed, Private Bathroom | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed with Sofa bed, Private Bathroom

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Shared Bathroom (Shower in Room)

Double Room, Shared Bathroom (Shower in Room) | Bathroom amenities | Free toiletries, towels

Double Room, Shared Bathroom (Shower in Room)

7.4 out of 10
Good
(13 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom (Sink in Room)

Double Room, Shared Bathroom (Sink in Room) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom (Sink in Room)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Bunk Bed Room, Private Bathroom

Bunk Bed Room, Private Bathroom | Desk, iron/ironing board, free WiFi, bed sheets

Bunk Bed Room, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Basic Double Room Single Use, 1 Double Bed

Basic Double Room Single Use, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room Single Use, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Bunk Bed Room

Bunk Bed Room | Desk, iron/ironing board, free WiFi, bed sheets

Bunk Bed Room

  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Auberge Saint-Louis

Guesthouse in Québec City, steps from Château Frontenac
A microwave in a common area, a fridge in a common area and free Wi-Fi in public areas are available at this guesthouse.
Auberge Saint-Louis offers 27 air-conditioned accommodations, with free toiletries. This Québec City guest house provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Auberge Saint-Louis's great location gets high marks from our customers. During your stay, you're just a quick walk from Château Frontenac. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Amenities include a shared microwave and a shared fridge
  • Guests have great things to say about the helpful staff and the location
  • Steps from Château Frontenac and 5 minutes on foot from Quebec City Town Hall
As a guest of Auberge Saint-Louis, you'll find a microwave in a common area and a fridge in a common area. WiFi is free in public spaces.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 20 per day)

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CAD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 20 per day (154 ft away)
  • Crib (infant bed) fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-11-30, 008540
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Auberge Saint-Louis House Quebec
Auberge Saint-Louis House
Auberge Saint-Louis Quebec
Auberge Saint-Louis
Auberge Saint-Louis Guesthouse Quebec
Auberge Saint-Louis Guesthouse
Auberge Saint Louis
Auberge Saint Louis
Auberge Saint-Louis Guesthouse
Auberge Saint-Louis Québec City
Auberge Saint-Louis Guesthouse Québec City

Auberge Saint-Louis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 267 out of 955 reviews
Rating 8 - Good. 364 out of 955 reviews
Rating 6 - Okay. 184 out of 955 reviews
Rating 4 - Poor. 82 out of 955 reviews
Rating 2 - Terrible. 58 out of 955 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Mayra, Chicago

Stayed 3 nights in Oct 2025

6/10 Okay

Leslie

Travelled with partner
Disliked: Staff & service
Amazing location right in the old Quebec City! Exactly where we wanted to be as a tourist. There is no street parking so don't stay outside the town and drive in. Just stay in the old town. The hotel did suggest a parking garage for us to use which was very close. I wasn't aware there was sooooo many steps in the hotel. Room 28 was rough for me. No elevators. Place run down but it is in a historic area. Railings seemed fragile to me. Cannot be the location!!!
Steps to room 28 - extra steps up- steep
Sooo many narrow steps
Room very basic
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Stayed 2 nights in Oct 2025

8/10 Good

Ronald

Liked: Staff & service
Too many unsafe stairs
Stayed 2 nights in Oct 2025

8/10 Good

Siyu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very affordable and convenient to all the restaurants and historic places. Hotel room is clean. However, it’s an old building and very compact space. For the price in this area, I think it’s a good deal.
Stayed 3 nights in Oct 2025

6/10 Okay

Eugeniu

Stayed 1 night in Oct 2025

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great area with good beds and sheets. The manager of this hotel should be on site evaluating the conditions of the hotel. Hallways need vacuuming, carpet needs replacing, paint peeling, the floor laminate board was lifted in our room and tile missing in the bathroom. We did not have hot water and the air-conditioning shut off after 10 pm on a hot day. There is a detector halfway plugged into the hall on the floor (safety concern). I enjoy staying in old hotels and expect some issues but I’ve never experienced anything like this. Yes, the walls are thin but rooms that don’t have a bathroom opening and closing the locks on their doors every time they go to the bathroom at night is loud. Hospitality goes a long way in mitigating some of the inconveniences of an old hotel. This was lacking in this facility. They had a coffee pot, but it was not put on till after 9 o’clock. There’s a sign that says cream is in the fridge, but that was not there three out of the four days we were there. There was a container for tea, but no tea in . A shout out to one of the receptionist who really tried hard and was very friendly. The price we paid through Expedia was much higher than they were charging for “walk ins” which has never happened to me before.
Stayed 4 nights in Oct 2025

8/10 Good

Chi

Stayed 2 nights in Oct 2025

8/10 Good

Marilyn

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
We liked that the location was great. Close to everything downtown. It was noisy!
Stayed 4 nights in Oct 2025

8/10 Good

Jerry

Stayed 2 nights in Sep 2025

8/10 Good

Marylene

Stayed 2 nights in Oct 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfectly located. We enjoyed our stay.
Stayed 2 nights in Jun 2025

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Historic property with no elevator and the most dangerous stairs I have ever experienced. No bell boy, no maintenance broken things all over. Tv in room but nothing to watch. Multiple level changes on the floor causing trip hazards, even near stair…so dangerous. They said there would be coffee in the morning there was none. I would have given no stars but the location was area The owner an Asian man was very preoccupied with his phone while working the front desk. He was incredibly unhelpful. This room was 169 per nice. Could have found a better place for that money.
Stayed 1 night in Oct 2025

8/10 Good

KERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Citadel, Chateau Frontenac , many restaurants, cruise port all within general walking distance (can you walk a km, uphill and downhill) Rooms tiny, small staircase. Excellent location, felt safe
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew

Stayed 5 nights in Sep 2025

6/10 Okay

Alice

Disliked: Cleanliness, property conditions & facilities, room comfort
Location good, convenient!
Stayed 3 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This place is right in the heart of old Quebec. We could see the Chateau Frontenac outside our window. Basic accommodations, we had a shared bathroom. The bed was very comfortable. Air conditioning worked great. Front desk staff was very friendly and helpful. Great for budget travellers who just want a clean, quiet place to lay their head. I would definitely stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Ngoc Nhu Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

FERAS

Liked: Cleanliness, staff & service, amenities
Great location, huge and clean A bit old though
Stayed 2 nights in Sep 2025

4/10 Poor

Derek

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Bad communication at hotel

I was not told that I need to ask for extra linens and towels or to clean my room when checking in. They have a very small sign near the stairs that states this, but it needs to be pointed out when checking in so that the guest is aware. I was left without a clean room and towels.
Stayed 3 nights in Jul 2025

6/10 Okay

Marharyta

Travelled with partner
Liked: Cleanliness, amenities
It was good, but not very clean. Our room and washroom were dusty. The price corresponds to the quality of the room
Stayed 4 nights in Sep 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is unbeatable A++ it's an older building, but clean and well worth the cost compared to anything in the area & the a/c works great !!
Stayed 2 nights in Sep 2025

2/10 Terrible

Rubylyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the stairs are too narrow and stiff, not safe especially going up and down with luggage. We were provided with 2 old bathroom towels, 1 with stain and 1 with 2 big holes. The staff are not friendly at all
Stayed 3 nights in Sep 2025

10/10 Excellent

John henry

Stayed 1 night in Sep 2025