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Ambassadeur Hotel

3.0 star property

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Photo gallery for Ambassadeur Hotel

Body treatments, massages
Bicycling
Exterior detail
Classic Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Bar

Explore the area

Map
3401, boul. Saint-Anne, Québec City, QC, G1E3L4
  • Quebec Cruise Terminal
    ‪6 min drive‬
  • Montmorency Falls
    ‪6 min drive‬
  • Quartier Petit Champlain
    ‪7 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds

Classic Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, cots/infant beds

Classic Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Ambassadeur Hotel

Suburban hotel with health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Ambassadeur Hotel offers 145 accommodations with coffee/tea makers and a hairdryer. 55-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Hot springs and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments. There are hot springs open between 9:00 AM and 10:00 PM.
Our customers tell us they can't get enough of Ambassadeur Hotel's great location. During your stay, you're just a quick walk from Saint Lawrence River. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs, a gym and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Domaine de Maizerets and a few minutes from Cegep Limoilou
  • Dogs welcome for a fee
Ambassadeur Hotel offers its guests hot springs, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Ambassadeur Hotel. Free self parking is available. A complete renovation of Ambassadeur Hotel was completed in December 2020.

This 3-star Québec City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Le Batifol Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Le Batifol Bar and Grill – On-site bar. Open daily.
Tim Horton – On-site café. Open daily.
Saint Hubert – On-site family restaurant. Open daily.
Le Riverain – On-site restaurant. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: CAD 25 to 30 for adults and CAD 20 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Batifol Bar and Grill
  • Le Batifol Bar and Grill
  • Le Riverain
  • Saint Hubert
  • Tim Horton

Things to do

  • Children's pool
  • Health club
  • Hot spring
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • 4,000 square feet of conference space
  • 7 meeting rooms

Spa

  • Body treatments
  • Hot spring
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ºC
  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 25 May 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.74 per accommodation, per night, plus a one-time cleaning fee of CAD 25
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 30 for adults and CAD 20 to 23 for children
  • Pet fee: CAD 28.74 per accommodation, per night plus a one-off CAD 25 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-01-31, 029816

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Hot springs access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ambassadeur Hotel
Ambassadeur Hotel Quebec
Ambassadeur Quebec
Hotel Ambassadeur
Ambassadeur Hotel Hotel
Ambassadeur Hotel Québec City
Ambassadeur Hotel Hotel Québec City

Ambassadeur Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 692 out of 2218 reviews
Rating 8 - Good. 720 out of 2218 reviews
Rating 6 - Okay. 421 out of 2218 reviews
Rating 4 - Poor. 225 out of 2218 reviews
Rating 2 - Terrible. 160 out of 2218 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

MIHAIL DOREL, POINTE Claire

Travelled with family
Disliked: Cleanliness
Room smelling bad mold and smoking. They did not change us the room and they never come in the room to clean ! Bad experience!
Stayed 2 nights in Mar 2025

2/10 Terrible

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
La salle de bain étais pleine de moisissure Nous somme arrivé tard et ce matin j’ai découvert ca
Stayed 1 night in Mar 2025

8/10 Good

Jean-Francois

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Relâche 2025

Nous sommes allés à l’hôtel Ambassadeur durant la relâche 2025. Le personnel à l’accueil était sympathique. Nous aimons la qualité/prix de nos réservations. Nous y sommes à notre troisième fois à cet établissement. Les points positifs: - prix - l’espace piscine qui est très bien aménagé (jeux d’eau, piscine, spa, table, chaises longues ainsi que du mobilier partout dans l’espace pour relaxer/manger etc, déco) - la proximité des services (café, restos, dépanneur, station service) -activités offertes aux enfants pour la relâche - propreté Points à travailler: - nous avons demandé pendant deux jours que la chambre soit faite (nettoyage, serviettes, poubelle) et malgré tout, le service de ménage ne l’a pas fait. Nous comprenons qu’il y avait de l’achalandage vue la relâche. Malgré tout, nous aurions aimé que le service de ménage s’occupe de nos demandes. Il a été difficile d’avoir des serviettes propres.
Stayed 4 nights in Mar 2025

6/10 Okay

Mireille

Travelled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed some of the amenities although for example the spa, I asked the employee watching over the pool how to activate the jets and she had no clue and no one could figure it out. It was not easy to get the kids to sleep early (for early ski days in morning) as lots of other guests let their children run and scream in the corridors up to ten o'clock and was not a nice quiet and calm environment.
Stayed 2 nights in Mar 2025

6/10 Okay

Rémi

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Pool is nice but building and rooms in poor condition. Mattress not so comfortable. Lots of children running in the hallways at all hours. Only two doses of coffee.
Stayed 3 nights in Mar 2025

8/10 Good

Caroline

Stayed 1 night in Mar 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Staff & service

Décevant

Nous nous sommes fais réveillé avant 9h am par des renos dans la chambre voisine.c’était vraiment fort le bruit. La chambre tremblait . Pendant la relâche on y étais pour se reposer enfin. J’ai appelé et on m’a dit qu’on me r’appelerais ,aucune nouvelle. Nous n’avions pas de poubelle 🗑️,peu ou souvent pas de serviette à la piscine. Quand j’appelle la réception aucune réponse. J’ai fais plusieurs séjour à cet hôtel ,cletait pas le gros luxe,mais c’était correct. Celle fois-ci très déçu. Le spa n’a toujours pas de jets!!!
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Benoit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job for the staff for the cleaning besy week-end 👍👍👍
Stayed 2 nights in Mar 2025

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and will be back
Stayed 2 nights in Feb 2025

2/10 Terrible

Marilou

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room we had at first our top neighbours were really noisy kids are running back and forth like horses in their room and the hallways, screaming like animals and playing hockey in the hallways that was just so disrespectful and inconsiderate we called the reception and they told us they will knock the door but whatever they did nothing happened kids were screaming louder, for the price we paid for it was not worth it I was so disappointed and to the parents with kids no matter how old please be considerate to other people that paid same price to rest you don’t own the place and you are not barbarians so that’s it never again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Pas de stationnement,les personnes sont tout mal stationner et perpendiculaire aux place normal. Ce qui fait que quand tu est dans la bonne emplacement,tu a l'air de ne pas savoir comment ça marche un stationnement. Et lorsque je le mentionne, on me répond que il y a une conférence. On ne m'a pas dit comment fonctionne le wifi, il a fallu redescendre pour poser la question. Dans la chambre il y a pas de ventilateur dans la salle de bain. Il y a surement des moisissures. Le sèche cheveux était brisé. On a manqué de serviettes pour la piscine.
Stayed 2 nights in Feb 2025

6/10 Okay

Carole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Kajen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kids very like it
Stayed 4 nights in Dec 2024

2/10 Terrible

Luc

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a convenient place to stay with sufficient amenities and cleanliness.
Stayed 1 night in Jan 2025

8/10 Good

Andre

Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous allons toujours à cet hôtel lorsque nous sommes dans la région! Une valeur sûre et excellente valeur qualité-prix!
Stayed 1 night in Jan 2025

6/10 Okay

serge

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Pénélope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Brendan

Stayed 1 night in Dec 2024