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L'Hôtel Québec par JARO

4.0 star property

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Classic 1 Queen Bed, Partial Garden View | Premium bedding, memory-foam beds, in-room safe, desk
Buffet
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Reviews

8.4 out of 10
Very good

Popular amenities

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3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪12 min walk‬
  • Place, Laval University Hospital
    ‪13 min walk‬
  • Place, Place Sainte-Foy
    ‪17 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room 1 Queen Bed

Classic Room 1 Queen Bed | Premium bedding, memory-foam beds, in-room safe, desk

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(82 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette | Premium bedding, memory-foam beds, in-room safe, desk

Superior Room, 2 Queen Murphy Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

Premium bedding, memory-foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(185 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View | Premium bedding, memory-foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.4 out of 10
Very good
(36 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for 2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed | Premium bedding, memory-foam beds, in-room safe, desk

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.4 out of 10
Good
(42 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View | Premium bedding, memory-foam beds, in-room safe, desk

Classic 1 Queen Bed, Partial Garden View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Premium bedding, memory-foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room) | Premium bedding, memory-foam beds, in-room safe, desk

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View | Premium bedding, memory-foam beds, in-room safe, desk

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds | Premium bedding, memory-foam beds, in-room safe, desk

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace | Premium bedding, memory-foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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Front of property
Hôtel Plaza Québec par JARO
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 2,978 reviews
The price is €93
includes taxes & fees
30 Nov - 1 Dec
Hôtel Plaza Québec par JARO

About this property

L'Hôtel Québec par JARO

Family-friendly hotel with fitness centre and sauna
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Weekly housekeeping is available.
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and a safe. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at L'Hôtel Québec par JARO. During your stay, you'll be within walking distance of Laurier Quebec. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Le 10 Vagues
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the clean guestrooms and the restaurant
  • 14 minutes by foot from Laurier Quebec and a 2-minute drive from Aquarium of Quebec
As a guest of L'Hôtel Québec par JARO, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly L'Hôtel Québec par JARO. Free self parking is available.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Le 10 Vagues – Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Splash pad
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 074152, 2025-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'Hôtel Québec par JARO Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1121 out of 2247 reviews
Rating 8 - Good. 664 out of 2247 reviews
Rating 6 - Okay. 285 out of 2247 reviews
Rating 4 - Poor. 103 out of 2247 reviews
Rating 2 - Terrible. 74 out of 2247 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road construction needs to be over. Otherwise everything was fine.
Stayed 4 nights in Aug 2025

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a very family friendly hotel. We stayed in a suite with 3 Queen beds which was convenient for our family. There are a lot of amenities for young children. The pool area was quite busy and crowded. The staff were friendly and the restaurant on site was decent. Would have loved if there was a coffee shop on site. There is construction in front of the hotel at the moment which slightly impacts access but there are easy to follow detour signs. Overall, our stay was ok. The hotel is a little tired. I would recommend it to families that want kid friendly activities and are ok with a busy environment.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great place to take your family. The staff was great and there was so much for the kids to do. They generally went above and beyond to make our stay the best. The one tiny complaint would be that the couple of times we ate in our room and required ketchup the restaurant staff made a going walk about charging for each packet of ketchup. The assistant Manager of the hotel was very apologetic and did her best but it seemed so strange to me. I know to bring a bottle of ketchup with us next time 😛 But overall a great experience.
Stayed 3 nights in Aug 2025

6/10 Okay

Jingyao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chunying

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place with amazing area of entertainment, but because of the construction around, it is not a great place for ones who are not travelling by car. Also, the language or the different racial group can not be a cause of being treated in an unfriendly or a different way. That’s how I felt from some of the staff during the stay.
Stayed 3 nights in Aug 2025

8/10 Good

Thierry

Stayed 2 nights in Aug 2025

8/10 Good

Jean-Daniel

Travelled with family
Liked: Staff & service, amenities
Bed linen were stained
Stayed 2 nights in Aug 2025

6/10 Okay

Kiran, etobicoke

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Tiffany, Dunlop

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon our first impression the pool area and activities for kids was awesome. We went to the restaurant and our kids
Stayed 2 nights in Aug 2025

8/10 Good

Obaro

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Lots of things for children to do. My kids loved it
Stayed 2 nights in Aug 2025

8/10 Good

marie-claire

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty good, but they forgot my breakfast coupons, and i forgot to ask; but they fixed the issue. And the entertainement was fun, but loud and my kids couldnt sleep
Stayed 2 nights in Aug 2025

6/10 Okay

James

Travelled with family, Travelled with family and small children
Looks of construction and unsafe facilities. Light and wiring exposed in spa.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Stayed 3 nights in Aug 2025

6/10 Okay

Ed

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

MOHAMMED OMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Vinotharaj

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice staff were very nice even with language barriers only compliant is the construction around the hotel… not hotels fault just city life
Stayed 3 nights in Aug 2025

4/10 Poor

Geoff

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Piera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many road construction in the area
Stayed 4 nights in Aug 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Won’t go again

Booked a room with our teenagers and for that reason, we asked for a separate room for us and 2 beds for the kids. Beds were ok but the room was in the basement where we could smell the drain from the shower. View was horrible from both windows. Probably a great place for family with small kids but not with teenagers. We didn’t go to the pool cause it was packed with kids and the color of the water was questionable for us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mills

Stayed 4 nights in Aug 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Major road construction made it difficult to get to the hotel Very noisy at times as there are a lot of children at the hotel. A very much a family hotel, my 2 grand daughters enjoyed the pool and hot tub.
Stayed 5 nights in Aug 2025