See all properties

Rendezvous Heritage Hotel Queenstown

Property class: 4.5
VIP Access

Choose dates to view prices

Photo gallery for Rendezvous Heritage Hotel Queenstown

In-room safe, desk, blackout curtains, iron/ironing board
Property amenity
Aerial view
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Place, Kiwi Park
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Two Bedroom Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Family Room

8.6 out of 10
Excellent
(33 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Premier Room

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room with Alpine View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room with Alpine View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suite with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier 2 Bedroom Apartment with Alpine View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View | In-room safe, desk, blackout curtains, iron/ironing board

Premier 2 Bedroom Apartment with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Studio Apartment

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room With Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

1 Bedroom Apartment with Lake View

  • Lake view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed OR 4 Single Beds and 1 Large Single Sofa Bed

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Remarkables View King | Premium bedding, in-room safe, desk, soundproofing
Sudima Queenstown Five Mile
Frankton
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 757 reviews
The price is €117
includes taxes & fees
11 May - 12 May
Sudima Queenstown Five Mile

About this property

Rendezvous Heritage Hotel Queenstown

Along with an indoor pool, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with a safe and free newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Rendezvous Heritage Hotel Queenstown's great location. During your stay, you're just a quick walk from Mt Crichton Loop Track. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Steps from Mt Crichton Loop Track and 14 minutes on foot from Lake Wakatipu
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Mackenzies Restaurant – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 30 for adults and from NZD 16 for children
  • Covered self-parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1010 reviews
Rating 8 - Good. 277 out of 1010 reviews
Rating 6 - Okay. 74 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 23 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Kaissar

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

2/10 Terrible

Silvia

Very tired and terrible food.
Stayed 6 nights in Dec 2025

4/10 Poor

Vikas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad breakfast choices. Run down property and away from town. Pls avoid.
Stayed 4 nights in Dec 2025

8/10 Good

Torben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well stocked kitchenette suitable for preparing your own meals, if desired. Bed was very comfortable. Easy walking distance to restaurants and shops. Great Lake views from balcony.
Stayed 2 nights in Jan 2026

8/10 Good

Ramsey

Stayed 1 night in Jan 2026

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Huge room, nice hotel. A bit out of the way up on the hill. Driving is not really a good option with the scarce parking in Queenstown, so one has to walk. Garage came with a charge, which for a hotel outside town I found weird.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great customer service
Stayed 3 nights in Dec 2025

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Barak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and spacious! We were very happy with the location and the helpfulness of the staff. Everything was really well maintained.
Stayed 5 nights in Jan 2026

8/10 Good

kamal

Travelled with partner
Beautiful views as you step outside the hotel. 10 minutes walk to city center. Staff very accommodative to your needs
Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

4/10 Poor

Mariah

Travelled with partner
Disliked: Property conditions & facilities
Beware: the photos of this hotel are way nicer than the reality. I’m sad to write this review as I booked this place for a special Christmas Day stay my husband and I were really looking forward to, and it was not cheap ($777 NZ a night plus a parking fee!). Sadly, it’s very run down. Our room could only be described as beat up. There wasn’t a single piece of furniture in the room that wasn’t chipped, the walls were scuffed behind belief, surfaces were dusty, there were handprints on the headboard, the conditioner bottle was totally empty (found out mid-shower), the bathroom smelled like mildew, and there was animal poop on the balcony/chair. Hot tub was always too full to use. In general, it felt more in line with a 3-star hotel. We asked if we could pay to upgrade to the next tier of room, but unfortunately they were fully booked — and while did give us a room on a higher floor which helped marginally, I honestly felt bamboozled for the price I paid. The lobby and restaurant also smelled awful. They must have a really strong scent they blast through, but I couldn’t spend more than 5 mins in there. If you have allergies, it is not the place for you. Pros were the view, and the bed was comfortable. I hate leaving bad reviews, but I would think twice before booking this hotel or at least research the specific room type you are getting beforehand (especially for nice occasions or holidays).
Stayed 1 night in Dec 2025

6/10 Okay

Derek

Stayed 5 nights in Dec 2025

10/10 Excellent

Hemal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would like to special thanks to manager on duty Nadia for her help in retrieving our forgotten items. She went above and beyond her duties. Hotel staff were helpful and co-operative.
Stayed 2 nights in Dec 2025

8/10 Good

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

colleen

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services with reasonable prices, kids love the spa and pool.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kaissar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and amenities
Stayed 3 nights in Dec 2025

6/10 Okay

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are friendly and helpful, but the parking is ver limited.
Stayed 3 nights in Dec 2025

4/10 Poor

RAVI KUMAR

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not great. Bath room was leaking and roller beds were not of the same height etc. Although location was good, there may be better places for the price that we gave.
Stayed 4 nights in Dec 2025

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great
Stayed 5 nights in Dec 2025

10/10 Excellent

janet

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning view from lake view studio. Great staff who set up our room.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff fantastic view from the balcony. The whole hotel was clean, well presented and absolutely lovely.
Stayed 2 nights in Dec 2025

6/10 Okay

Azadeh

Stayed 1 night in Dec 2025

Hotels

Flights

Cars