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Hilton Queenstown Resort & Spa

5.0 star property

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Photo gallery for Hilton Queenstown Resort & Spa

Exterior
32-inch LCD TV with cable channels, TV
Lobby sitting area
Breakfast and dinner served
32-inch LCD TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Place, Remarkables Park Town Centre
    ‪17 min walk‬
  • Place, Frankton Beach
    ‪3 min drive‬
  • Place, Queenstown Event Centre
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

Room options

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room With Lake View

  • Sleeps 2

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Relaxation)

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | View from room

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(22 reviews)
  • Lake view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Residence)

Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • Resort view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Residence)

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)
  • Lake view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

9.0 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2

Similar properties

32-inch LCD TV with cable channels, TV, iPod dock
DoubleTree by Hilton Queenstown
Kawarau Falls
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,002 reviews
The price is €88
includes taxes & fees
5 May - 6 May
DoubleTree by Hilton Queenstown

About this property

Hilton Queenstown Resort & Spa

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Hilton Queenstown Resort & Spa's great location. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body wraps, aromatherapy or body treatments at the spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lake Wakatipu and a 5-minute drive from The Kingston Flyer
  • Ferry terminal shuttle service available for a fee
Hilton Queenstown Resort & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Hilton Queenstown Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kawarau Falls hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Wakatipu Grill – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Stacks – On-site restaurant. Guests can enjoy drinks at the bar. Open selected days.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Covered parking on site (NZD 20 per day)
  • Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 42 per person
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Covered self-parking fee: NZD 20 per day
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1004 reviews
Rating 8 - Good. 216 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sunil

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. We had a lake view suite room - which is very desirable if staying at the property. The suite was very spacious and comfortable. The service was great right from check in, to some amenities that were requested and the break buffet service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel, would return!
Stayed 5 nights in Dec 2025

10/10 Excellent

Hang

Stayed 2 nights in Jan 2026

10/10 Excellent

Carl

Liked: Staff & service, amenities, property conditions & facilities
A ways from QT but water taxi is convenient. Food priced as high quality but 1 notch lower than that. Otherwise property is great in every other way.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fenelle Anne Marie

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Stuart

Stayed 5 nights in Dec 2025

10/10 Excellent

bonnie

Liked: Cleanliness, property conditions & facilities
Loved the location, staff was accommodating in the hotel, spa, and restaurant. Our suite with living room had a fireplace and dining and lounging deck overlooking the lake.
Stayed 2 nights in Dec 2025

8/10 Good

Tarun

Travelled with family
Excellent location and staff, but lacks value for money. While the hotel is in a prime location and the staff are mostly excellent, the overall experience didn’t quite match the price point. The rooms felt overpriced, and the corridors appeared dated and in need of a deep clean or renovation. Regarding dining, the food quality was average despite the high cost. Notably, breakfast was a letdown; despite paying for the meal, there is an additional surcharge for barista-made coffees like cappuccinos.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sutao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless. The staff are all courteous.
Stayed 6 nights in Dec 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

D C A Antony

Stayed 2 nights in Dec 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front office staff was attentive and available 24/7 for any needs. Grounds were clean, quiet, slightly removed from the main downtown of Queenstown but only a short drive away and it was nice to be on the other side away from the action a bit. Good if you’re looking for a little more privacy and relaxed pace.
Stayed 1 night in Dec 2025

10/10 Excellent

Mya

Stayed 2 nights in Dec 2025

10/10 Excellent

Pu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very good and family friendly. There is swim noodles provided in pool area. Easy access to the water taxi and the reception sells bee card. Parking at the double tree is easy. Laundry powder and dishwashing liquid are provided.
Stayed 4 nights in Dec 2025

8/10 Good

Salveena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Elham

Stayed 10 nights in Jul 2024

10/10 Excellent

Biplab

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Nov 2025

6/10 Okay

Samantha

Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel was nice and onsite restaurant was great. Views are incredible and walkways to destinations are great. Cons - room was extremely dim lit. Even the restroom. In-room dining didn’t bring the correct order. And when they brought the canned beverage, it was extremely dented and unable to open. A bit outdated but still a pleasant stay overall.
Stayed 3 nights in Nov 2025

8/10 Good

Victoria Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location and facilities. Quick response on maintenance work in room.
Stayed 5 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Lovely quiet location with boat taxi to the main town. Fabulous lake views and freshly prepared meals. On the Kelvin trail.
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura-Jane

Stayed 1 night in Nov 2025

10/10 Excellent

Easter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect .
Stayed 4 nights in Nov 2025

6/10 Okay

Sujung

Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025