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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property

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Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior
1 bedroom, premium bedding, in-room safe, blackout curtains
Exterior
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout curtains
Suite, 1 Bedroom, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Gym

Explore the area

View in a map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Place, Skyline Queenstown
    ‪13 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room (with View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room (with View with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(58 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (with Free Breakfast)

9.0 out of 10
Wonderful
(47 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

View from room

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Standard Room, 1 King Bed (with Free Breakfast) | View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Suite, 1 Bedroom (Forest View)

  • 4 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(6 reviews)
  • 4 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 4 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Queenstown by IHG

Hotel in Queenstown with free breakfast and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site.
Holiday Inn Express & Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Queenstown by IHG. During your stay, you're just a quick walk from St Josephs Parish. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and helicopter/aeroplane tours
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from St Josephs Parish and 3 minutes on foot from Queenstown Gardens
Holiday Inn Express & Suites Queenstown by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at Holiday Inn Express & Suites Queenstown by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Great Room Restaurant – On-site restaurant.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Reviews

Holiday Inn Express & Suites Queenstown by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 690 out of 1011 reviews
Rating 8 - Good. 225 out of 1011 reviews
Rating 6 - Okay. 63 out of 1011 reviews
Rating 4 - Poor. 15 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NZ holidays

Holiday Inn and Suites gave us the cosy resort feel when we stepped into the front lobby. The reception setup is totally different from the other hotels that we have stayed in so far, we thought we have wrongly walked into a cafe-bar when we first arrived! All of the reception staff were so friendly and helpful, and they went out of the way to answer every questions we may have during our stay. The hotel room was smaller than I expected it to be but it was comfortable and the view from the room was beautiful. The toilet is well designed and I loved the thick and fluffy towels. The hotel is located uphill, about 15 minutes walk to and from the town centre so going out is great but coming back is a little tiring. We had a great 5 days stay and will definitely stay here if visiting Queenstown again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful property, friendly staff
Stayed 6 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff great view . Lovely room . Everyone very welcoming .
Stayed 6 nights in Jul 2025

10/10 Excellent

Richard John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to town and transport to ski hills and public buses. Great lobby area with a good breakfast and dinner options. Friendly staff. Lovely quiet room. I would absolutely stay here again.
Stayed 7 nights in Jul 2025

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location Clean room Friendly staff Breakfast everyday made one less thing to worry about, plan or spend money on. Will definitely stay again.
Stayed 5 nights in Jul 2025

2/10 Terrible

Marisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Stayed 5 nights in Jul 2025

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovley bar, returant area and excellent staff! Good location and great happy hour too. We found the rooms small and air conditioning noisy at night. Beds were not that comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, nice clean and modern..
Stayed 2 nights in May 2025

8/10 Good

Neha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time while we stayed at the Holiday Inn express.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ajith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Holiday Inn Express & Suites Queenstown was an absolute gem! The free breakfast was a great bonus—delicious, fresh, and a perfect start to the day. The location is unbeatable—right in the city and within walking distance to everything, including shops, restaurants, and the lakefront, which made it super convenient especially with the busy traffic in Queenstown. The facilities were modern, clean, and really well looked after, and having secure parking inside the hotel was a big plus. The staff were friendly and helpful throughout our stay. Would highly recommend it for anyone visiting Queenstown—great value and comfort in an ideal location!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at this place for 6 nights and absolutely loved our experience. The breakfast each morning was fresh and really set us up for the day. The staff were all incredibly friendly and welcoming. The room service was a real highlight, our room was serviced everyday at a very high standard. We also had a beautiful view from our room which made our stay feel extra special especially in the mornings and at sunset. Overall, it was a comfortable and memorable stay and we’d definitely come back. Highly recommend to anyone visiting the area!
Stayed 6 nights in Jun 2025

10/10 Excellent

Gautam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good property, good breakfast options. Near to CBD
Stayed 3 nights in Jun 2025

8/10 Good

Lucio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has got a good bar and coffee spot, also property is in walking distance to eateries. If you want to park on site it’s $25 a day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property. Great location. Lovely customer service from Shay on arrival. Great staff all around. Great breakfast. Our daughter loved the kids club facilities and movie night program. Would stay again.
Stayed 5 nights in Jun 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Friendly and helpful staff Short walk to the mall and beach :)
Stayed 3 nights in Jun 2025

8/10 Good

Mukul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 5 nights in Jun 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to come back here, apart from the gorgeous view and funky bathroom we arrived late and hungry and could order pizza 24 hours! Gluten free and vegetarian, it was delicious. Walked into town every day (and night) and bus pick up for our Milford sound day was right outside.... amazing place.
Stayed 5 nights in Jun 2025

10/10 Excellent

Paul S

Travelled with family
Liked: Amenities
It was a beautiful property with excellent customer service and professional staff. Breakfast was delicious too
Stayed 3 nights in Jun 2025

8/10 Good

Son

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and good views
Stayed 3 nights in Jun 2025

10/10 Excellent

Khushdeep

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

James Jong-hwa

Liked: Cleanliness, amenities, property conditions & facilities
stayed for a night and everything was clean and convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Georgia

Stayed 3 nights in Jun 2025

10/10 Excellent

Iain

Travelled with family
Liked: Amenities
Central super clean modern friendly staff , very professional and happy We enjoyed the experience and would return
Stayed 1 night in Jun 2025

10/10 Excellent

Michele

Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025