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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property

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Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior
Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing
Exterior
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Place, Skyline Queenstown
    ‪13 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room (with Free Breakfast)

9.6 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room (with View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room (with View with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(60 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (with Free Breakfast)

8.8 out of 10
Excellent
(50 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

View from room

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Standard Room, 1 King Bed (with Free Breakfast) | View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.6 out of 10
Excellent
(7 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom (Forest View)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.4 out of 10
Very good
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Queenstown by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site.
Holiday Inn Express & Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Queenstown by IHG. During your stay, you're just a quick walk from St Josephs Parish. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and helicopter/aeroplane tours
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from St Josephs Parish and 3 minutes on foot from Queenstown Gardens
Holiday Inn Express & Suites Queenstown by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at Holiday Inn Express & Suites Queenstown by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Great Room Restaurant – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express & Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

mary margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Reasonable prices. Easy access to everything.
Stayed 3 nights in Jan 2026

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Location and hotel amenities were perfect! Staff amazing!
Stayed 4 nights in Jan 2026

10/10 Excellent

Haidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much choice. No cheeses or cold meats. Rotated between vegetable fried rice or noodles, were tasty though. Staples- sausages, hash browns or potato gems and scrambled eggs. Had fresh fruit, compote, yoghurt, cereals and jams. Hotel was clean and convenient to cafes and restaurants. Would stay again
Stayed 5 nights in Jan 2026

10/10 Excellent

YUSANNIE

Stayed 3 nights in Dec 2025

8/10 Good

Susan

Liked: Amenities, property conditions & facilities
I found long black hairs on the carpet, otherwise the room was good
Stayed 4 nights in Jan 2026

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vicky

Stayed 2 nights in Dec 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Hayden

Disliked: Amenities
Very poor quality check in experience. Staff incompetent and just very lazy
Stayed 4 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
From the moment we arrived to the day we left everything was amazing. The hotel is beautiful and spotlessly clean. I want to live in Queenstown, everyone is so friendly and kind
Stayed 4 nights in Jan 2026

8/10 Good

Ruth

Travelled with partner
Liked: Amenities, property conditions & facilities
Hallways & stairway needs cleaning.
Stayed 5 nights in Dec 2025

4/10 Poor

Aradhana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room had a bad stench, even with room change it never left. My adaptor fried here. The staff was nice and breakfast was decent ( a little disorganized).
The door in the bedroom didn’t close properly either. We were only there for the night but it was not a good experience at all.
Stayed 1 night in Jan 2026

10/10 Excellent

BAHAA ELDIN

Stayed 3 nights in Dec 2025

10/10 Excellent

Promila

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very good and did all the changes - the rooms were very clean and delivery of fruits. Breakfast was great with many menu options
Stayed 4 nights in Dec 2025

10/10 Excellent

Parvez

Stayed 2 nights in Dec 2025

4/10 Poor

Tiarne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not clean upon arrival with finger/toe nails and food all left on the floor. The bathroom had not been cleaned or disinfected and had a strong smell of pee. Various days there were plates and glasses etc sat out in hallways for days at a time and house keeping staff were generally rude overall.
Stayed 3 nights in Dec 2025

10/10 Excellent

Deepthi

Stayed 3 nights in Oct 2025

10/10 Excellent

Taruna

Stayed 2 nights in Dec 2025

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good hassle free experience
Stayed 5 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Varsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

Sachin

Stayed 2 nights in Dec 2025

4/10 Poor

Alexander

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Chromecast in room didnt work. Staff wouldnt help. Breakfast was always a nightmare - food runningout and not being replaced, plates not cleared quickly so not many areas to sit. Meals over priced. Despite paying for parking once there was not a parking space. They booked to many cars. Housekeeping didnt come regularly.
Stayed 7 nights in Dec 2025

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities
Small room , nice staff , a lot of people
Stayed 2 nights in Dec 2025

10/10 Excellent

Sachin

Stayed 1 night in Dec 2025