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Casa Inn Premium Hotel Queretaro

4.0 star property
VIP Access

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Photo gallery for Casa Inn Premium Hotel Queretaro

Lobby sitting area
Lobby sitting area
Terrace/patio
Indoor pool
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Gym
  • Room service

Explore the area

View in a map
Paseo de Miranda Ote. No. 2, Fracc. Monte Miranda, El Marques, QUE, 76240
  • Place, Querétaro Convention Center
    ‪14 min walk‬
  • Place, Teatro Metropolitano
    ‪19 min walk‬
  • Place, Industrial Club of Queretaro
    ‪2 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, in-room safe

Junior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Room

8.8 out of 10
Excellent
(29 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Inn Premium Hotel Queretaro

Art Deco hotel connected to the convention centre in El Marques with free parking
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Casa Inn Premium Hotel Queretaro offers 195 accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This El Marques hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they enjoy the helpful staff at Casa Inn Premium Hotel Queretaro. During your stay, you'll be connected to the convention centre and within walking distance of Querétaro Convention Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy a bite to eat at La Terraza, a family restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes by car from Querétaro Convention Center and 6 minutes from Aqueduct of Santiago de Querétaro
  • Airport shuttle service available for a fee
Casa Inn Premium Hotel Queretaro offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Casa Inn Premium Hotel Queretaro. An airport shuttle during limited hours is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco El Marques hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:30 AM.
La Terraza – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10 AM to 11:30 PM
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 284 for adults and MXN 155 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (861 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Inn Premium Hotel Queretaro

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2000.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 284 for adults and from MXN 155 for children
  • Airport shuttle fee: MXN 754.00 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Casa Inn Premium Hotel Queretaro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Inn Premium Hotel
Casa Inn Premium Hotel Queretaro
Casa Premium
Casa Premium Queretaro
Premium Casa
Queretaro Casa
Casa Queretaro El Marques
Casa Inn Premium Hotel Queretaro Hotel
Casa Inn Premium Hotel Queretaro El Marques
Casa Inn Premium Hotel Queretaro Hotel El Marques

Casa Inn Premium Hotel Queretaro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1031 reviews
Rating 8 - Good. 233 out of 1031 reviews
Rating 6 - Okay. 100 out of 1031 reviews
Rating 4 - Poor. 38 out of 1031 reviews
Rating 2 - Terrible. 31 out of 1031 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Always my go to in QRO. Great service, nice restaurant, clean spacious rooms. Very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 1 night in Aug 2025

10/10 Excellent

Jazmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las chicas del lobby son super amables y dispuestas a resolver necesidades. Javier en el area de restaurants es excellence en cuanto a su atencion. Buena experiencia dada Que vengo
Stayed 1 night in Aug 2025

8/10 Good

Enrique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not towels in the gym area, no coffe service within the room just a coffe maker so useless,
Stayed 4 nights in Aug 2025

8/10 Good

Fernando

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Stayed 1 night in Aug 2025

10/10 Excellent

Lilia

Stayed 1 night in Jun 2025

8/10 Good

Santiago

Stayed 1 night in May 2025

8/10 Good

Fox

Stayed 1 night in Apr 2025

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've enjoyed the facility, including sauna and steam room, as well as the gym area. I've loved the room design and the staff's custom service attitude. I dislike three things: 1- The room that I've used was 102, which has a little bath, and when I tried to use it, I found two little spiders in it. Maybe they need to double-check the fumigation services. 2- I could not use the amenities: the coffee machine and the water heater jar. I've plugged them, but they never started or heat the water. 3- I consider that the day I was there, the swimming pool didn't look really clean, I've compared it with the small one that is close to it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Humberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sandy, Grovetown

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I had higher expectations for this place especially after reading the reviews but it was definitely not what I expected. We asked to have our room cleaned or switched as the first room we were given was not clean at all. The toilet appeared to have not been clean in a while, there were stains on the walls and cabinets around the sink and it just appeared to have not been deep cleaned in a while. The staff was very apologetic and switched our room but the second room was not much different. The refrigerator was run down and the door didn’t even close properly. I def would not recommend and would not stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Stayed 1 night in Apr 2025

10/10 Excellent

Imelda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Giuseppe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, gym, pool, sauna and steam room. I didn't like the gym hours opening at 7am, prefer 5am. And the restaurant options for me were below par.
Stayed 2 nights in Mar 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Yong, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good could be better
Stayed 1 night in Feb 2025

10/10 Excellent

Qirong, Fremont

Stayed 3 nights in Mar 2025

10/10 Excellent

Adan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yong, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Heide

Food was ok, service was ok, but AC was broken and they fixed it one day later. Carpet was dirty and I noticed it was not vacuumed at all.
Stayed 4 nights in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern Hotel

There are few hotels of quality near the airport. This one was about 25 minutes. It was a great option. Very modern. Great communication. Nice property. But nothing around it...have to travel by taxi another 20 minutes into the Center.
Stayed 1 night in Jan 2025

6/10 Okay

Cindy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed. I needed a private room for a job interview I asked for it and they couldn’t accommodate me unless I rented the room for $200 US dollars for less than 1 hour. Never have I experience such thing in a hotel. Conference room cost more than the actual stay for one night. Manager stated I can sit in the front of the lobby while there was so much noice and cleaning lady with the vacuum. Overall the room was decent and breakfast as well .
Stayed 1 night in Dec 2024