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Four Points By Sheraton Queretaro Norte

3.5 star property

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Photo gallery for Four Points By Sheraton Queretaro Norte

Outdoor pool
View from property
Lounge
Lobby lounge
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera San Luis Potosi #13001, El Salitre, Querétaro, QUE, 76127
  • Place, Antea Lifestyle Center
    ‪9 min walk‬
  • Place, Uptown Center
    ‪10 min walk‬
  • Place, Plaza Ubika
    ‪5 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a painting on the wall.

Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Room, 2 Queen Beds

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

A hotel room with a large bed, two wall-mounted lights, a wooden headboard, a glass partition, and a door leading to a bathroom.

Executive Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Four Points By Sheraton Queretaro Norte

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points By Sheraton Queretaro Norte offers 148 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch plasma televisions come with digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
With your stay at Four Points By Sheraton Queretaro Norte, you'll be connected to a shopping centre and within walking distance of Antea Lifestyle Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Constelacion
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from Antea Lifestyle Center and a 3-minute drive from Uptown Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Four Points By Sheraton Queretaro Norte offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 301 square feet (28 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points By Sheraton Queretaro Norte. Self parking is free.

This Art Deco Querétaro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Constelacion – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: MXN 180 to 300 for adults and MXN 120 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Constelacion

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (301 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1060 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 180 to 300 for adults and MXN 120 to 200 for children
  • Pet fee: MXN 1060 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Four Points Sheraton Queretaro Norte Hotel
Four Points Sheraton Norte Hotel
Four Points Sheraton Queretaro Norte
Four Points Sheraton Norte
Four Points By Sheraton Queretaro Norte Hotel
Four Points By Sheraton Queretaro Norte Querétaro
Four Points By Sheraton Queretaro Norte Hotel Querétaro

Four Points By Sheraton Queretaro Norte Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 642 reviews
Rating 8 - Good. 186 out of 642 reviews
Rating 6 - Okay. 62 out of 642 reviews
Rating 4 - Poor. 29 out of 642 reviews
Rating 2 - Terrible. 16 out of 642 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was always attentive, always nice. The room was very clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maria Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, the room was very clean and comfortable, the breakfast is really good
Stayed 1 night in May 2023
Verified

8/10 Good

Rosandrea

Liked: Property conditions & facilities
Room was very quiet and clean. The gym was small but perfect
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ANA KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Jorge

Liked: Amenities
Room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Carlos

Liked: Staff & service, amenities
Disliked: Cleanliness
Can do a better job at cleaning
Stayed 1 night in Aug 2023
Verified

8/10 Good

Everardo

Liked: Cleanliness, property conditions & facilities
1
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
Needs update floor coverings and improve cleanliness of common areas
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jesús Gutiérrez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Alberto

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not too accommodating when we arrived at 11:30am. Finally gave me room and found long dark curly hairs in the shower and the sink.
Stayed 1 night in May 2023
Verified

8/10 Good

CESAR ANDREI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hubo desayuno
Stayed 1 night in Mar 2026
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza del cuarto no estaba terminada
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Antonio

Liked: Cleanliness
La habitación que nos asignaron de inicio, la 208, tiene problemas de aire acondicionado, hace mucho ruido y no enfría. Pedimos cambio de habitación, una vez hecho todo estuvo bien.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Gumercindo

Liked: Cleanliness
La limpieza de las habitaciones y la amabilidad del personal
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Todo muy bien, limpio y buen servicio. Lo recomiendo para viajes de trabajo.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hugo Y Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo bien
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Guadalupe alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y estancia
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Livier

Liked: Amenities
Disliked: Property conditions & facilities
La habitación limpia sin embargo el baño necesita más limpieza y mantenimiento, como comentario se necesita en la regadera un lugar para poner accesorios personales ( como no hay las tenía que poner en el suelo)
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NECESITAS AVENA
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Instalaciones cómodas y limpias. El personal amable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Todo limpio y la gente amable
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Marina

Liked: Cleanliness
Falta aire acondicionado en los pasillos, las toallas del baño estaban deshilachadas , olían raro, el baño de la recámara le falta renovación en el shower
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Jorge

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
el restaurante tenía la fruta ya en estado de descomposición, el salón de eventos demasiado pequeño, algunos platillos frios
Stayed 1 night in Sep 2025