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Hotel Casa Once

3.5 star property

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Photo gallery for Hotel Casa Once

Exterior
Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, individually decorated
Exterior
Exterior
Luxury Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Room service

Explore the area

View in a map
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Casa Once

An outdoor pool, spa services and express check-out are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
Hotel Casa Once offers 13 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the free breakfast at Hotel Casa Once. During your stay, you're just a quick walk from Ignacio Mena Rosales House of Culture. Free WiFi in public areas, an outdoor pool and spa services are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe and a terrace
  • Guests have great things to say about the helpful staff and the location
  • Steps from Ignacio Mena Rosales House of Culture and Church of the Congregation of Our Lady of Guadeloupe
Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Hotel Casa Once.

Smoking is allowed in designated areas at this Colonial Querétaro hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • 14 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro

Hotel Casa Once Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 268 out of 314 reviews
Rating 8 - Good. 32 out of 314 reviews
Rating 6 - Okay. 6 out of 314 reviews
Rating 4 - Poor. 5 out of 314 reviews
Rating 2 - Terrible. 3 out of 314 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

lizette

Liked: Cleanliness, amenities
Amazing hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lorelle M

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great location, perfect amenities.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Joe and Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in historic district
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, great customer service
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Very good value compared to other small hotels in Queretaro. Needed to coordinate arrival time as owner is stretched between two small properties. Excellent beds and quiet yet near center.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent at Casa Once!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

yarong

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, the courtyard was clean and charming, and there was no noise.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Hotel Casa Once's unassuming entrance leads to a charming and comfortable hotel with a very pleasant staff. The location is steps away from the flow of the district. A peaceful stay in a lovely city.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would highly recommend!
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, enjoyed breakfast.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Tashina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, wonderful staff, walkable location
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

RIchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large and comfortable room and bath. Small property, friendly staff, tasty breakfast.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

LUIS ALBERTO MARISCAL

Liked: Cleanliness, staff & service, property conditions & facilities
todo excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & serene within walking distance to market and good restaurants.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly manager & staff. Great location.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cosy place at a very good location
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Casa Once. Rooms are big, bed very comfortable, well appointed large bathroom, beautiful towels, great breakfast and lovely staff.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short but very pleasant and enjoyable stay. I would stay here again.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hidden Gem~. Highly recommend them and we will be back,
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Bernhard

Liked: Cleanliness, property conditions & facilities
The hotel description is misleading - 2 separate hotels called Casa Once actually exist a few blocks apart. Only one has a pool. The one we were staying in did not have a pool. The hotel description on Expedia mixes photos and features of both and presents it as a single hotel which is totally incorrect
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Casa Once. The courtyard & room were charming & well kept. Christina was attentive, kind & an excellent hostess & cook!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. Great breakfast included. The beds were incredibly comfortable. The space was gorgeous and cozy.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

mervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwardo and staff are amazing Great courtyard and breakfast Cute clean and felt like home
Stayed 2 nights in Jan 2024