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Hostal Casa Kanela

3.0 star property

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Cookware/dishes/utensils
Exterior
Miscellaneous
Room amenity
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Kitchen
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Juan Rodríguez 147 - La Mariscal, Quito, Pichincha, 17147
  • Foch Square
    ‪2 min walk‬
  • La Mariscal Craft Market
    ‪10 min walk‬
  • General Rumiñahui Coliseum
    ‪15 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room

Double Room | Pillow-top beds, free wired Internet

Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Pillow-top beds, free wired Internet

Family Room

  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Standard Double or Twin Room

Pillow-top beds, free wired Internet

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Pillow-top beds, free wired Internet

Single Room

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room

Shower

Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | Pillow-top beds, free wired Internet

Quadruple Room

  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

Basic Shared Dormitory, 2 Single Beds, Shared Bathroom, City View

  • 1 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Hostal Casa Kanela

Central guesthouse connected to a shopping centre in Quito with free breakfast
A snack bar/deli, coffee/tea in a common area and conference space are available at this guesthouse. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and a 24-hour front desk.
Hostal Casa Kanela offers 9 accommodations. Beds feature pillowtop mattresses. Guests can surf the web using complimentary wired Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is provided on a daily basis.
With your stay at Hostal Casa Kanela, you're connected to a shopping centre and just a quick walk from Gabriela Mistral Square. Features include free breakfast and free WiFi in public areas, plus a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Gabriela Mistral Square and 3 minutes on foot from Foch Square
  • Airport and local-area shuttle service available for a fee
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this guest house measures 646 square feet (60 square metres) and includes conference space. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Hostal Casa Kanela. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Quito guest house.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; reservations required
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

More

  • 1 building
  • 3 floors
  • Built in 1938
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Shower

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Shared kitchen access

More

  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Hostal Casa Kanela offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Kanela
Casa Kanela Hotel
Casa Kanela Hotel Quito
Casa Kanela Quito
Casa Kanela Guesthouse Quito
Casa Kanela Guesthouse
Casa Kanela
Hostal Casa Kanela Quito
Hostal Casa Kanela Guesthouse
Hostal Casa Kanela Guesthouse Quito

Hostal Casa Kanela Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 26 reviews
Rating 8 - Good. 13 out of 26 reviews
Rating 6 - Okay. 7 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Jiansen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to sleep

Only here for a very short time, but seemed to be a good spot to catch the hop on hop off bus, some good eateries within walking distance. Small room but enough for luggage. Good showers.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Would not go Back

We stayed before and after going to the galapagos islands the sign outside says english is spoken....... it seemed to be worse than my spanish We were put in room 4 a double room with "ensuite. There was a tiny shower ( which thankfully had hot water) a basin with only cold water and no shelves, cupboards or any storeage space save fort he toilet cistern lid!!! When we left for the islands I requested room8, up stairs,which although smaller is much better appointed. We were told it was free for our return dates. Unsurprisingly when we got back, it was "no possible" to have room 8 ...occupied ...and the fellow's limited English became non existant... I complained as forcefully as I could in my Spanish....but to no avail invetigations revealed there are much better hostels in this price bracket in L Mariscal neighbourhood

6/10 Okay

lou, south africa

Liked: Cleanliness

Fine but basic

Fantastic location. Rooms are basic but all you need

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Abhishek, Kolkata

Liked: Staff & service

Great room in a great location!

Located in an awesome location in La Mariscal, this hotel turned out to be better than my expectation with greatly decorated rooms and very friendly and helpful staff!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Get what you pay for.

Very clean, no english speaking employees made things difficult. Breakfast was good, however the noise due to the poor insulation of the building resulted in zero sleep. So absolutely noisy just to have someone walk to the bathroom and just floor boards separately room above causing even more noise. for the price paid, good deal. I think I would rather pay a little more for the sleep. It is not walking distance to Old town. Must take taxi, but very cheap to do so.

8/10 Good

Gary M, Las Vegas

Liked: Cleanliness, staff & service

Attic room without a view

Overall hotel was great. Service exceptional. However, I was on the very top floor and at 6' I bumped my head several times. The room was a converted attic. Shower was exceptional. The hottest water I have found in Ecuador. Staff very helpful. Helped me plan a bus trip and explained about cheap eateries in area. Lunches all inclusive were $2.50. The Pan Americana bus station is only 5 minutes away and the Tame airlines office only ten minutes away.

4/10 Poor

John, Toronto, Canada

Disliked: Staff & service, property conditions & facilities, room comfort

Good location on a quiet and pretty street - but.

This was a low priced room but enough that we expect a comfortable bed and a decent washroom. The bed was OK but the area around it was small and low-ceilinged and there was no wall or headboard to prevent the pillows falling off so it did not meet our requirement of comfort. The bathroom failed also - there was no toilet paper and severely limited hot water - not enough for a quick shower. We had to ask for toilet paper, extra towels and soap and we are not extravagant. Wifi was included but rarely available - a common problem anywhere in Ecuador and a real nuisance. Breakfast was also included and not up to standard - less than minimum butter, jam, coffee etc. It's a pity because it would not take much to have made this into a very pleasant stay instead of causing us to move on to another low cost hotel in the same area where we had a much better time.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Custo_Benefício compensa.

Boa estadia. O hotel tem uma infraestrutura um pouco deficiente, mas o atendimento é muito bom e gentil. O custo_benefício vale. Tem que ser avisado que nao aceitam cartao.

6/10 Okay

Roberto

8/10 Good

edgar alfonso

Liked: Cleanliness, staff & service

8/10 Good

Alvaro, Pasto, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar a muy buen precio

Excelente atención y muy buena ubicación. No Tv pero no necesaria. La cama de la litera superior parece un poco inestable. Se mueve mucho, pero en términos generales un muy buen lugar para hospedarse.

6/10 Okay

François, Corsier sur Vevey

Liked: Cleanliness, staff & service

Lieu calme dans un quartier animé.

Bon accueil et attentionné.Salle de bains un peu vétuste...

8/10 Good

Raul, ECUADOR

Liked: Cleanliness, staff & service, room comfort

CASA KANELA

BUENA ATENCIÓN,EXCELENTE UBICACIÓN, LO ÚNICO QUE NO NOS GUSTO ES QUE EL AGUA PARA DUCHARSE NUNCA SALIO CALIENTE

10/10 Excellent

gustavo, CARACAS VENEZUELA

Liked: Cleanliness, staff & service, room comfort

EXCELENTE

Excelente y felicito a todo el personal del Hostal por su calidad en cuanto a la atencion hacia nosotros los turistas en especial a la sñra Amparo por su calidad humana felicitaciones. Los Recomiendo 100% .

8/10 Good

Alessandro, Trento

Liked: Staff & service, property conditions & facilities, room comfort

Modesto Hotel a pochi passi da piazza Foch

L'Hotel è in una buona posizione. A quattro passi da piazza Foch, ma allo stesso tempo al riparo dal caos della piazza. In Mariscal c'è movimento solo il venerdì ed il sabato sera, nelle altre giornate non c'è nessuno e dopo le otto di sera è consigliato muoversi solo in Taxi, anche se io personalmente sono sempre rientrato a piedi. Nel primo soggiorno la Wi-fi era a dir poco lenta, ma nei 15 giorni che sono trascorsi tra un soggiorno e l'altro è stata sostituita ed ora c'è un'ottima wi-fi molto performante. Durante il primo soggiorno la camera era molto pulita, nel secondo un po' meno. Nelle camere in mansarda non ci sono tende, quindi se non si è abituati a dormire con la luce, alle sei e mezzo di mattina ci si sveglia con l'arrivo del sole.

6/10 Okay

Vitor, Brazil

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Barulhento e equipe não ajuda os viajantes.

O hostel é localizado na zona mariscal, bem localizado. O problema é que é numa casa espécie de chalé, na qual se ouvem barulhos dos vizinhos e dos hóspedes em geral, como conversas, passos etc. Outro ponto negativo é no que se refere à ajuda que eles te dão quanto ao deslocamento em Quito. Nenhum! Pouca informação e pouca boa vontade. Encontra-se melhores opções na mesma região e por preço similar.

2/10 Terrible

Farias, Venezuela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena ubicacion

lo unico bueno de este hostal es la ubicacion

8/10 Good

Roberto Marín, Cali, Colombia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable estancia, buena atención .

No tengo quejas. Estoy agradecido, lo califico con un 4,5 sobre 5.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wil

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

buena ubicacion

cumple con todos los requisitos para lo requerido,es muy tranquilo,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jess.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort