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Radium Chalet

2.5 star property

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Photo gallery for Radium Chalet

Aerial view
City view from property
Mountain view
Room, Multiple Beds, Non Smoking | Private kitchen | Mini-fridge, microwave, electric kettle, toaster
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
5063 Madsen Road, Radium Hot Springs, BC, V0A 1M0
  • Place, Kootenay National Park
    ‪1 min walk‬
  • Place, Spur Valley Golf Resort
    ‪18 min walk‬
  • Place, Sinclair Canyon
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Second Floor - Stairs Required)

Free WiFi, bed sheets

Suite, 1 Bedroom (Second Floor - Stairs Required)

8.2 out of 10
Very good
(14 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite (Loft Suite)

Family Suite (Loft Suite) | Free WiFi, bed sheets

Family Suite (Loft Suite)

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Radium Chalet

Along with a garden, this smoke-free hotel has free self-parking and free Wi-Fi in public areas. Other amenities include a reception hall and a vending machine.
Radium Chalet offers 18 air-conditioned accommodations with fireplaces and a hairdryer. Rooms open to balconies or patios. This accommodation has kitchenettes with microwaves. Bathrooms include baths or showers.

This Radium Hot Springs hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Radium Chalet. During your stay, you'll be within walking distance of Kootenay National Park. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • Just a 3-minute drive from Kootenay National Park and 7 minutes from Radium Hot Springs Pools
Radium Chalet offers its guests a vending machine and a garden. Public spaces have free WiFi. Self parking is free.

This Radium Hot Springs hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Fireplace
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Radium Chalet Hotel Radium Hot Springs

Radium Chalet Hotel

Radium Chalet Radium Hot Springs

Radium Chalet

Chalet Europe Motel

Hotel Chalet Europe

Radium Chalet Hotel

Radium Chalet Radium Hot Springs

Radium Chalet Hotel Radium Hot Springs

Radium Chalet Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always great time staying here
Stayed 2 nights in Feb 2026

4/10 Poor

Brittney

Disliked: Cleanliness, staff & service, amenities
Poor quality room, very rundown and outdated
Stayed 1 night in Feb 2026

8/10 Good

Brent

Stay was as expected. Have stayed before, and know the hotel.
Stayed 3 nights in Feb 2026

8/10 Good

Teryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was exactly what was advertised. The heat in the bedroom didn't work but the fireplace in the main room kept everything nice and warm.
Stayed 1 night in Feb 2026

2/10 Terrible

Brayton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was genuinely the worst place I have ever stayed at in my life. We get to our room and the deadbolt on the door was snapped off, great start. I went to get in bed and there was A DEAD SPIDER underneath my pillow. I then went to go have a shower and was pleasantly surprised that I had to fix the shower faucet because the knob was broken and couldn't adjust the water temperature. AND THEN, yes there is more. I was having a shower and grabbed the handicap handle and it literally came out of the wall. All this time there was nobody at the front to talk to, even when we checked out of the hotel I couldnt complain as there was nobody at the front desk, only a basket for the room keys. Poor service and a horrible hotel. You'd be better off staying at a motel in town.
Stayed 2 nights in Feb 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
You really feel like you're staying in a chalet. The rooms are really nice and the staff are great. I would definitely stay here again!
Stayed 1 night in Feb 2026

10/10 Excellent

michael

Liked: Cleanliness, staff & service
Clean room easy check in and check out nice view
Stayed 1 night in Feb 2026

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular views. Quick and easy check in and check out. Room was nice and clean. Comfy bed and loved the balcony and fireplace
Stayed 2 nights in Feb 2026

8/10 Good

Shamsuddin

Travelled with family
Liked: Property conditions & facilities
Windiow Blinds wasn't covering properly outside light and there were no covering on the door glass.
Stayed 1 night in Jan 2026

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, amenities
Accommodation was so bad that we left after looking at it. Will be seeking a refund
Stayed 1 night in Jan 2026

8/10 Good

Enil

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, loved the view, staff was friendly and made sure we had everything.
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often and always love it. Wish they left dish soap and a scrubbie to wash dishes but aside from that, we love it all.
Stayed 2 nights in Jan 2026

10/10 Excellent

reiko margarette

Stayed 2 nights in Jan 2026

4/10 Poor

Jules

Disliked: Amenities
I forgot something in my room and theres no way to contact them. I tried to call and it down connect.
Stayed 1 night in Dec 2025

4/10 Poor

Amanda

Liked: Cleanliness
Disliked: Amenities
We normally love staying at the Radium Chalet, but couldn’t believe how run down it was this last time. It’s never fancy but certainly never this bad. Our room was so hot and even though we turned off both thermostats (one was loosely hanging on the wall) it was so uncomfortable we couldn’t sleep. One slept in the family room for our couples retreat. We tried to find help to see if it could be resolved but no one was ever at the front desk. The ceiling fan didn’t fit in the bthrm and was hanging off, the rocks on the fireplace were half fallen off, the outlet in the bedroom was only accessible by pulling out the drawer and leaving it on the floor. The vanity veneer was peeling off, the rolling blinds were duct taped up and ratty, and the walls and trim were chipped up and damaged. It would take so little money and a couple days of effort to get this place up to par but it seems they don’t care to ensure it’s a comfy stay for guests. I hope they fix it as we would like to return if these things are addressed. The views, room set up and pet friendliness are all great! But we need to be able to sleep!
Duct tape blinds
Hard to see but several rocks had fallen off the fireplace and some were even lying on the ground. Lol
Ceiling fan janky
Peeling and old vanity
Stayed 2 nights in Dec 2025

8/10 Good

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

May

Liked: Cleanliness, staff & service, amenities
The staffs very friendly, The bathroom needs renovation.
Stayed 1 night in Dec 2025

6/10 Okay

Dawn

Travelled with pets, Travelled with partner
Disliked: Amenities
The room was okay, nothing spectacular, but clean and comfortable. It would have been nice to have more items in the kitchen - towels, cloths, paper towel, coffee pods.
Stayed 2 nights in Dec 2025

8/10 Good

Yujun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in great location. Helpful and courteous staffs. Will come again when we visit the valley next time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Exactly what I was looking for! Thanks
Stayed 2 nights in Dec 2025

6/10 Okay

Cindy

Travelled with partner
Room was clean and comfortable. Great view from 2nd floor corner balcony. Staff were not to friendly. Loved the big horn sheep
Stayed 1 night in Dec 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

2/10 Terrible

Anum

This is the most disgusted place i hav ever stayed .bugs were flying casually thr
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Awesome view
Stayed 1 night in Nov 2025

6/10 Okay

Atif

This place is at very great spot in the city of Radium but also p
Stayed 1 night in Nov 2025