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Candlewood Suites Raleigh Crabtree by IHG

2.5 star property

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Photo gallery for Candlewood Suites Raleigh Crabtree by IHG

Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Fridge, microwave, stovetop, dishwasher
Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible) | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
4433 Lead Mine Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪8 min walk‬
  • Place, Shelley Lake Park
    ‪3 min drive‬
  • Place, Laurel Hills Park
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

9.2 out of 10
Wonderful
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(84 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Raleigh Crabtree by IHG

Hotel with free parking, near Crabtree Valley Mall
This smoke-free hotel features a fitness centre, a snack bar/deli and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Raleigh Crabtree by IHG offers 122 air-conditioned accommodations with DVD players and coffee/tea makers. LCD televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Raleigh Crabtree by IHG. During your stay, you'll be within walking distance of Crabtree Valley Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Crabtree Valley Mall and 6 minutes from North Carolina State Fairgrounds
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. There's an onsite business centre. A fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Raleigh Crabtree by IHG. Free self parking is available.

This Raleigh hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Dining table
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per night (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Raleigh
Candlewood Suites Crabtree
Candlewood Suites Crabtree Hotel
Candlewood Suites Crabtree Hotel Raleigh
Candlewood Suites Crabtree Raleigh
Candlewood Suites Raleigh
Candlewood Suites Raleigh Crabtree
Raleigh Candlewood Suites
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Suites Raleigh Crabtree Aparthotel
Candlewood Suites Crabtree Aparthotel
Candlewood Suites Raleigh Cra

Candlewood Suites Raleigh Crabtree by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nate

Stayed 4 nights in Oct 2025

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, well maintained and very convenient to Crabtree Mall. My only complaint was that my room smelled like an ash tray. The bed was great. Everything was clean. Large fridge, stove, microwave. I would stay again, I would just get a different room
Stayed 2 nights in Oct 2025

6/10 Okay

Danielle

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Most of the desk staff are friendly. The cleanliness of the hotel, or lack there of, is where the hotel really loses points for me. I've stayed at this hotel several times for work, and the rooms are always barely cleaned, if at all. Multiple times I've checked in, was given a room that was never cleaned from the previous guest (bed still soiled, dirty towels still piled in the bathroom, garbages full--literally no one even went in the room) that was allegedly cleaned and had to go back to the front desk to be given a different room. Other times, I had to ask for a different room because there was hair all over the sheets and it looked like they weren't even changed and the bed had been made with the same sheets from the last guest. When the rooms are "clean", the counters still aren't clean, the floor hasn't been swept, the carpet hasn't been vacuumed, the soap dispensers are empty, etc. I usually tip maid service $25 a week even though they only clean the room once a week at this hotel, but I've stopped tipping when I stay at this particular hotel--if I have to clean my own room when I check in, then it doesn't seem fair that I'm expected to tip for that. The front desk is always very nice about giving me a different room when I check in to find my allegedly ready room was never cleaned, but I will try to stay at the one in Apex if I'm back in town again for work because I can't handle how dirty this hotel is. It's a shame, because most of the front desk staff are great.
Stayed 7 nights in Sep 2025

6/10 Okay

Erin

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Jack

Travelled with partner
Liked: Staff & service
The hotel was fine but unfortunately the room smelled like someone had been smoking in there. We mentioned this to the front desk.
Stayed 1 night in Oct 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was awesome the whole stay
Stayed 3 nights in Oct 2025

8/10 Good

TODD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pleasant stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelvin

Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was pretty spacious stocked with different kitchen necessary such as pots pans plateware etc. The bathroom had its own shampoo conditioner and bidy wash, different from the standard mini bar of soap. Honestly, surprised with how much the room had to offer for a single. There was also a gym on the first floor, which is great if you find the time to utilize it. Overall, i enjoyed my experience and would book again if in town.
Stayed 3 nights in Aug 2025

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service
I didn’t like the fact housekeepers only came around 1x a week but you had to stay 7 days or more and also I woke up with bugs twice
Stayed 4 nights in Aug 2025

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Coastal Credit

Short stay 2 nights. Went to Coastal Credit Amphitheater for Dylan and Willie Nelson.
Stayed 2 nights in Jul 2025

6/10 Okay

brielle

this property. was decent, they have really smalls beds. online it shows KING size available, but once there they state they only have Queen size, and when you enter the room the beds are truly DOUBLE.
Stayed 2 nights in Jun 2025

10/10 Excellent

Harold, Hubert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay at the Candlewood. Our room was exceptional. Will definitely return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Smyrna

Travelled with partner
Liked: Cleanliness
Nice, clean and quiet.
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Steven

Liked: Staff & service
No hot water. No ice machine. HVAC was either ice cold or too hot. Very hard to regulate. Room was supposed to be cleaned at least once while I was there (for a week) and was not. Had to pay in full up front, otherwise, I would have left after one day.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property makes you feel as if you are at home.
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Stayed 3 nights in May 2025

10/10 Excellent

Sharif

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service! Very clean room!
Stayed 3 nights in Jun 2025

8/10 Good

MARISA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
At first glance, my husband and I found the property excellent for our stay. While unpacking, we later found a number of cleaning issues that we had to take care of ourselves. Due to the inability to change rooms, we were refunded a portion of our stay which we deemed acceptable. After departing, I was pleased with how quickly the manager contacted me (because of my complaints) in order to address our concerns. She apologized and respectfully listened to my detailed discrepancies in order to resolve/prevent such undesirable cleaning issues for guests in the future.
Stayed 3 nights in Jul 2025