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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Reception
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV
Front of property – evening/night
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Breakfast included
  • Housekeeping
  • Gym

Explore the area

View in a map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(17 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds

7.8 out of 10
Good
(28 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

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4.4 out of 5, Excellent, 1,005 reviews
The price is €147
includes taxes & fees
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About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel with free breakfast, near Crabtree Valley Mall
This hotel features a fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Raleigh - Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests speak favourably about the proximity to shopping and the clean guestrooms
  • Just a 2-minute drive from Crabtree Valley Mall and 7 minutes from North Carolina State University
  • Free local-area shuttle service
  • Cats and dogs welcome free of charge
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Selina

Disliked: Cleanliness, property conditions & facilities
Staff was very friendly, however the hotel was not worth what I payed. The pictures were very deceptive. The entryway was nice, and smelled delightful, however the elevator was my first red flag. My room smelled so bad as soon as I walked in, dingy and old. The ceiling was falling, the floors were stained with what looked like blood and other things. The walls were stained with finger and hand prints. And worst of all, ROACHES! The room was gross. I didn’t even want to sit on the couch. Or lay in the bed. The front desk was kind enough to offer me another room, but I just wanted to leave. I hope they can make some updates, it was 100% not worth what I payed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Moshe

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really great stay, loved the room layout.. staff was friendly, place was clean, breakfast was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was ok would've preferred sausage or bacon than chicken other wise nice facility, if we go back to Raliegh, Nc thats were we'll stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice, but in need of some upgrades.

This is a nice hotel, but it is in need of an upgrade. For example, only one of two elevators was in working order, and the one that was in service didn't work all that well. There are stains on the carpet in the hallway going to the room we stayed in. Staff was friendly. I would stay there again. It is convenient to Crabb Tree Mall.
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with group
Liked: Amenities
It was clean and easy to get around .
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities
Decor a bit dated. Carpets and wallpaper in hallways are worn. Staff very friendly, room very clean. Convenient location. Good value
Stayed 3 nights in May 2025

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Icemaker broken. No ice available elsewhere. Angela at friday breakfast was great. Sat breakfast without angela was disappointing and poorly stocked. Otherwise hotel great.
Stayed 2 nights in Jun 2025

6/10 Okay

Gena

Travelled with group
Liked: Staff & service, room comfort

Don’t pay for a balcony

My biggest issue was that I paid extra for a “balcony” room and there weren’t even any chairs on the balcony. The breakfast was ok, the happy hour was not good. The room was dark and lit poorly and most of our outlets were too loose to hold a plug. The lobby was nice, the pool wasn’t open yet and it was the 1st part of June! I expected more for this part of town
Stayed 2 nights in Jun 2025

10/10 Excellent

Ladan

Stayed 1 night in May 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff!! Great customer service!
Stayed 1 night in Jun 2025

10/10 Excellent

davita

Liked: Cleanliness, staff & service
Wish the pool was open and someone would of told me it was not open. Other than that it was an amazing stay.
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable stay.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Darian at check in totally excellent!
Stayed 1 night in Jun 2025

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Was hard to get coffee in the morning though
Stayed 1 night in May 2025

10/10 Excellent

Deijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Merlie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We rested really well, I liked that you could not hear traffic going by, and the hotel overall was pretty quiet. The only problem we had was that there was no room for the couch to pullout for our Son, the dresser and tv was in the way.
Stayed 1 night in May 2025

4/10 Poor

Tiauna

Travelled with family and small children
Disliked: Amenities
The room was dirty and very dated. For the price of the room I was not impressed
Outlet was dirty
Thermostat was held together with masking tape
Stayed 1 night in May 2025

4/10 Poor

Xin

Stayed 1 night in May 2025

10/10 Excellent

julisa

Stayed 1 night in May 2025

6/10 Okay

William

Travelled with family
Liked: Amenities
I didn’t like the fact that there was no cold water in kitchen sink and there was no way to produce ice either. The water in the tub had to run for a least ten minutes before I got hot water to shower with
Stayed 4 nights in May 2025

6/10 Okay

Emily

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was disappointed that the pool was drained over the Memorial Day holiday weekend. Had I known, I would have booked a different hotel. Also the perfume smell in the lobby was overwhelming.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property, good price

It was great. Huge room(s), a full kitchen, it had everything. Was quiet and worth the money. I'll be staying there again.
Stayed 4 nights in May 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and amenities
Stayed 2 nights in May 2025