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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Reception
Reception
Front of property – evening/night
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Carolina State University
    ‪4 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds

7.4 out of 10
Good
(34 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

7.6 out of 10
Good
(8 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

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About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

This hotel features a fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Raleigh - Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests speak favourably about the proximity to shopping and the clean guestrooms
  • Just a 2-minute drive from Crabtree Valley Mall and 6 minutes from North Carolina State Fairgrounds
  • Free local-area shuttle service
  • Cats and dogs welcome free of charge
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 429 out of 1013 reviews
Rating 8 - Good. 213 out of 1013 reviews
Rating 6 - Okay. 170 out of 1013 reviews
Rating 4 - Poor. 98 out of 1013 reviews
Rating 2 - Terrible. 103 out of 1013 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very disrespectful and unprofessional. There was a mix up on their part of my reservation. Apparently there was another Stephanie Cooper and I was giver her reservation and she was given mine. The night shift came upstairs screaming for us to get out. Was very rude and unapologetic. When they realized that it was their mix up they were very nonchalant and dismissive. The next morning I spoke with management and I guess they spoke to her about it so she made up a lie on my mother and had us thrown out into the snow. I’ve never expect anything like this before . I’m dealing with chemo and my mom is helping me she is 71 years old. This establishment should be closed down. Drug use and everything else goes on there but we were thrown ours. Tell me how is that balanced? Anyhow I found a different Hilton and hopefully this will be better
Stayed 1 night in Dec 2025

8/10 Good

Dominique

Stayed 1 night in Nov 2025

2/10 Terrible

Lee

Stayed 3 nights in Dec 2025

4/10 Poor

Melissa

Liked: Staff & service, room comfort
Disliked: Cleanliness
This hotel is not what I expect from the brand. There were no luggage carts, huge red stains on the carpet, and housekeeping didn't clean the coffee pot from the previous guest (terrible surprise first thing in the morning). The "kitchen" was subpar with no spoons and only one fork. There no condiments with the breakfast and the eggs were cold. One elevator was broken and the check in staff was rude.
Stayed 2 nights in Dec 2025

4/10 Poor

Patrick, Hermosa Beach

Travelled with family
Disliked: Property conditions & facilities
Toilet flush problems, window screens dirty and falling off windows, the hotel needs an update and does not meet Hilton standards
Stayed 1 night in Dec 2025

10/10 Excellent

Alvar

Stayed 1 night in Nov 2025

6/10 Okay

Darlene

Stayed 4 nights in Nov 2025

8/10 Good

Younes

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Room is clean snd spacious. My only comment is they had installed exhaust hoods in the Kitchenette, walking down the hallway you’ll smell the cooking in the other rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

Celines

Stayed 2 nights in Nov 2025

2/10 Terrible

Elbrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities
this palce was terrible the staff they are so mean like the guess are not paying they need better training i was super desapinted how I was treated the bads of this hotel I really don't understand how Hilton put their name on something like this this place sucks big time never again will stay in a place like this misstreat the guess like we are staying for free nothing works in there elevetors are broken is a mess
Stayed 1 night in Nov 2025

2/10 Terrible

samantha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
don’t stay hwre
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing and the room was comfortable and quiet!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 3 nights in Nov 2025

2/10 Terrible

Crystal

Stayed 4 nights in Nov 2025

4/10 Poor

william

Stayed 2 nights in Nov 2025

2/10 Terrible

Brittney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival we had a bad experience. First they didn’t have any extra sheets or blankets for our pull out sofa so we had to pull sheets off one bed and make due for two nights, then there was a water bug in our bathroom, most of the gym equipment was in operable and the final straw was when my husband went to work out at 530a Monday there was a homeless person sleeping in gym. There was never anyone at front desk and didn’t have a manager available ever but they did respond via text. I requested a full refund due to the inconvience and only credited me one night. Still fighting with Hilton to get reimbursed as this is so unacceptable. This property needs to do way better. For a Hilton property we were VERY disappointed
Stayed 4 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, room comfort
The breakfast items were overcooked, especially the egg omelettes. I found a roach crawling in my bathroom underneath my washcloth. The front service clerk was missing from the are for half an hour or so.
Stayed 1 night in Nov 2025

6/10 Okay

Tasha

Stayed 2 nights in Nov 2025

2/10 Terrible

Vikki

Stayed 3 nights in Nov 2025

2/10 Terrible

Ozelle

Stayed 2 nights in Nov 2025

6/10 Okay

Bernadette

Travelled with family
Liked: Staff & service, amenities
french toast tasteless, bacon extremely thin
Stayed 2 nights in Nov 2025

10/10 Excellent

Tanisha

Liked: Amenities, property conditions & facilities
Great
Stayed 4 nights in Nov 2025

10/10 Excellent

Johnathon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Rosylina

Stayed 2 nights in Nov 2025

2/10 Terrible

Brittany

Stayed 2 nights in Nov 2025

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