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Sheraton Chapel Hill Hotel

3.5 star property

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Photo gallery for Sheraton Chapel Hill Hotel

Lounge
Lobby
Fitness facility
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
One Europa Dr, Chapel Hill, NC, 27517
  • Place, University of North Carolina
    ‪4 min drive‬
  • Place, Franklin Street
    ‪6 min drive‬
  • Place, UNC Medical Center
    ‪9 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Outdoor pool

Room, 1 King Bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Balcony

Outdoor pool

Club Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Aloft Chapel Hill
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
The price is €106
includes taxes & fees
30 Nov - 1 Dec
Aloft Chapel Hill

About this property

Sheraton Chapel Hill Hotel

Hotel in Chapel Hill with free local area shuttle and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Sheraton Chapel Hill Hotel offers 168 accommodations with a safe and free newspapers. Beds feature premium bedding. Televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Chapel Hill Hotel. During your stay, you'll be within walking distance of University Mall. You'll find features such as free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Duke University and 6 minutes from University of North Carolina
  • Free local-area shuttle service
Sheraton Chapel Hill Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square metres) and includes a conference centre. The business-friendly Sheraton Chapel Hill Hotel also features a terrace, a garden, and a picnic area. A free area shuttle within 5 mi is available. For a fee, parking is available.

This 3.5-star Chapel Hill hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Carolina 1663 Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Onsite parking available only on request
  • Parking on site (USD 6 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carolina 1663 Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,000 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Pay films
  • Streaming services
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Self-parking fee: USD 6.00 per day
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chapel Hill Sheraton
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel
Sheraton Hotel Chapel Hill
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel Hotel
Sheraton Chapel Hill Hotel Chapel Hill
Sheraton Chapel Hill Hotel Hotel Chapel Hill

Sheraton Chapel Hill Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 407 reviews
Rating 8 - Good. 73 out of 407 reviews
Rating 6 - Okay. 36 out of 407 reviews
Rating 4 - Poor. 13 out of 407 reviews
Rating 2 - Terrible. 18 out of 407 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheraton Chapel Hill Hotel is a nice, clean hotel. However, the rooms are very small and the food choices are limited. It is located not too far from UNC Chapel Hill, which opens up food options, but I did not find the the hotel food that good. The staff is nice and helpful.
Stayed 4 nights in Jul 2025

2/10 Terrible

Joshua

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bedbugs!! I just got back from a trip to Chapel Hill. I stayed 2 nights at the Sheraton in Room 308 and was bitten all over my back and arms by bedbugs. I noticed a small bug on my bed the first night and didn’t think much of it because, well…. It’s North Carolina in summer, so I just flicked it off. After the second night however, I’ve now got a row of bites on my right back, several on my left back, and numerous on my arms. I called the front desk to let them know. The receptionist was very kind and attentive and even asked me if I wanted anything so they could make up for it. I told her no, and that I just wanted to make them aware so they could remedy the problem. She told me she would have her manager reach out to me. He/she did not reach out, which is disappointing to say the least. The rooms are nice, the hotel is in a good location, but nobody really cares about those things if they’re going to be gnawed on all night by bedbugs. My trip literally consisted of airport, hotel, university, restaurant, hotel. I spent no time outside except to traverse to and from my rental car. I’ve since sanitized everything in my luggage to make sure the problem didn’t make its way into my own home. Management should have at least followed up with a call. Will not stay again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kim

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Thsi prperty had a face lift. The rooms were noisy the ac units are so loud its like being behind an airplane. Some of the staff was new the term we can use this a a learni g experience should not be said to guests. They new acting manager never addressed my issues until i looked to speak directly to her. The lounge was infested with flies. In the food as well. The lounge freee starbuck machine that was supposed to be availability 24/7 was broken. The main area starbucks concession is only open until 2pm and the staff isnt transparent that as a club level guest yiu are entiiled to free drinks. The best part of the hotel was the gym. That was done really well and well maintained. In all fairness the hotel did issue me a credit for the poor service and inadequate conditions. But definitely not worth the money for the conditions. I spent some time in the lobby. Lostening to other guests many had the same complaints. Sheraton you could do so much better.
Flies in salsa. NOT covered
Flies by the coffee machine close up
Flies in the Satrbucks coffee bar that was wasnt operational.
Flies under plastic wrap. Sheraton this is gross. If you had an issue with flies. You should have done individually packaged items. The front staff and kitchen staff were aware of the bug problem .
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bar
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley, Ellsworth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff, easy check in process, clean rooms. We enjoyed the breakfast and appetizer upgrade. Food was good. Also enjoyed the pool with a deep end.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Love their renovations , layout is perfect , convenient , front desk staff were beyond helpful , rooms comfortable with many outlets for electronics , bathroom and shower very nice with lighted mirror , cheerful welcoming decor ,
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dchambers

Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Au'Darius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the best hotels I've ever stayed at… I have annual trainings in the Raleigh-Durham Area, and it doesn't matter whether my trainings are in Raleigh, Durham, Cary, etc, I always stay at this hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STARBUCKS ON PROPERTY
Stayed 5 nights in May 2025

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Except for the pool being closed it was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shantel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Denisse

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so nice. The room was clean. This place is so quiet and peaceful. Surrounding area were so clean as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and dine-in service was good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, newly renovated, kind staff, great pool, zero complaints. Would stay here again when in the area!
Stayed 4 nights in Jun 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not at the hotel for very long, but the staff at the front desk was very friendly and helpful, the room was clean, and I have no complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience all around.
Stayed 2 nights in May 2025

10/10 Excellent

Jose, Franklin Square

Stayed 3 nights in May 2025

4/10 Poor

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property itself is fine, however, they have an additional parking fee that is annoying and difficult to deal with when you arrive at the property. It would be so much better if they either included the parking fee in their total cost or if they just let it go because the space itself does not actually require you to have special parking.
Stayed 1 night in Jun 2025