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Terra Complex

3.5 star property

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Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Gym
  • Parking available
  • Laundry room

Explore the area

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Terra Complex, Razlog, 2760
  • Place, Pirin Golf and Country Club
    ‪13 min walk‬
  • Place, Bansko Ski Resort
    ‪16 min drive‬
  • Place, Bansko Gondola Lift
    ‪17 min drive‬

Room options

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About this property

Terra Complex

Terra Complex offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and a coffee shop/cafe.
Terra Complex offers 146 accommodations with complimentary bathrobes and complimentary slippers. Accommodation at this 3.5-star hotel has kitchens with microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Terra Complex, you'll be close to Bansko Ski Resort. You'll find features such as a free ski shuttle, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, facials or aromatherapy at the spa
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by car from Paisii Hilendarski Historical Center and 13 minutes from Holy Trinity Church
  • Free ski shuttle service
  • Pets welcome for a fee
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding, and return when the snow melts for horse riding and mountain biking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Terra Complex helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals.

The hotel offers a coffee shop/cafe. Public areas are equipped with wired and wireless Internet access (surcharge). This ski hotel also offers a sauna and a fitness centre. On-site parking is available (surcharge). A total renovation of this property was completed in 2018.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free ski shuttle
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • Arcade/game room
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Living room
  • Playground
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 4 floors
  • Built in 2007
  • Fireplace in lobby
  • Renovated entire property - 2018

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Kitchen
  • Microwave
  • Room service

More

  • Desk
  • Heating
  • Living room

Policies

Check-in

Check-in start time: 1 AM; check-in end time: 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Terra Complex Hotel RAZLOG
Terra Complex Hotel
Terra Complex RAZLOG
Terra Complex
Terra Complex Hotel
Terra Complex Razlog
Terra Complex Hotel Razlog

Terra Complex Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019