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SureStay Plus Hotel by Best Western Reno Airport

Property class: 2.5

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Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

A spacious lobby with high ceilings, large windows, and modern furniture.
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Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning

Explore the area

View in a map
1981 Terminal Way, Reno, NV, 89502
  • Place, Grand Sierra Resort Casino
    ‪3 min drive‬
  • Place, Truckee River
    ‪3 min drive‬
  • Place, Cinemark Century Park Lane 16
    ‪5 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪8 min walk‬

Room options

View all photos for Suite-1 King Bed, Non-Smoking, Fireplace, Flat Screen Television, Sitting Area, Microwave And Refrigerator

A hotel room with a bed, a dining table with chairs, a ceiling fan, and a window with curtains.

Suite-1 King Bed, Non-Smoking, Fireplace, Flat Screen Television, Sitting Area, Microwave And Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a television, a refrigerator, and a microwave.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

A hotel room with a bed, a dining table with chairs, a ceiling fan, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Fireplace

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessibility - 1 King, Roll-in Shower, Nonsmoking

A hotel room with a bed, desk, chair, and lamps.

Accessibility - 1 King, Roll-in Shower, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-1 King Bed, Non-Smoking, Pet Friendly Room, Microwave And Refrigerator, Wi-Fi

A spacious lobby with high ceilings, large windows, and multiple seating areas.

Suite-1 King Bed, Non-Smoking, Pet Friendly Room, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

A four-poster canopy bed with a bench at the foot, a nightstand with a lamp, and a fireplace with a mirror and framed artwork on the wall.

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, a desk with a computer, a TV, a microwave, and a dresser.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

A hotel room with a dining area, a kitchen, a living area with a sofa, and a bed.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Reno Airport

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a conference centre and a seasonal outdoor pool. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

39-inch flat-screen televisions come with cable channels and pay-per-view films. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of SureStay Plus Hotel by Best Western Reno Airport's great location. During your stay, you'll be within walking distance of Grand Sierra Resort Casino. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Plaza Court
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include 9 meeting rooms, a conference centre and a computer
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 4-minute drive from Reno-Sparks Convention Center and a few minutes from National Automobile Museum
  • Free airport shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
SureStay Plus Hotel by Best Western Reno Airport offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4400 square feet (409 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Reno Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Reno hotel is smoke free.

Plaza Court – This restaurant specialises in American cuisine and serves breakfast and dinner. Open daily.
Crosswinds – On-site bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Computer station
  • Conference centre (4,400 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 18.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 723 out of 1686 reviews
Rating 8 - Good. 465 out of 1686 reviews
Rating 6 - Okay. 278 out of 1686 reviews
Rating 4 - Poor. 125 out of 1686 reviews
Rating 2 - Terrible. 95 out of 1686 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quick place to stay by the airport.
Stayed 1 night in May 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, good parking
Stayed 1 night in May 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel close to the airport.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Virgil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to airport, very friendly staff, easy parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, convenient to airport, friendly staff, easy parking
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient the location since is a few minutes to the airport it is my favorite hotel when I need to stay overnight for my morning flight
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay for the price. Walked over to airport.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the clean room and helpfulness of the staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was very nice/helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Very clean and updated. Staff was helpful and friendly. The restaurant was very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, nice staff,
Stayed 1 night in May 2026
Verified review

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was always happy since I’ve stayed here in many times
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient when your flight out is before 5 am. The lady when checking in was VERY nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is always fantastic, and I love that it’s within walking distance to the airport.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Randy

Liked: Cleanliness, staff & service
Clean and quiet. Just what's needed for a short stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Zhazil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here in a pinch due to all the roads being closed because of the storm. The room was nice and spacious
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, the staff was very helpful when needed.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They go above and beyond for pet owners, pet beds and treats in the room, grass area for potty. Staff was exceptional, friendly, and very helpful. Rooms where comfortable and spacious. Will stay again if we come through Reno.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been staying in this hotel for 4 years on every Jam On It Tourney. The staff are very nice and friendly. Excellent customer service.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great room for the price.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain about Much appreciated for the working A/C friends in other hotels had complaints this weekend
Stayed 3 nights in May 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the airport. Convenient. Rooms are a little dated but the mattress and pillows were spectacular. Spent a week at different resorts (Reno/Lake Tahoe) and this hotel had the best!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast with good service and chai tea.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay before an early flight. Has long term parking that is more affordable and convenient than the airport. 24/7 shuttle. It's great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities
The room was comfortable and service was great
Stayed 1 night in Feb 2026

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