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Vacancéole - Les Balcons d'Aix

2.0 star property

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Photo gallery for Vacancéole - Les Balcons d'Aix

Terrace/patio
Front of property
Front of property
Indoor pool
TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Breakfast available

Explore the area

View in a map
La Feclaz, Les Deserts, Savoie, 73230
  • Place, Massif des Bauges Regional Nature Park
    ‪1 min walk‬
  • Place, La Féclaz Tourist Office
    ‪5 min walk‬
  • Place, Chapelle Notre-Dame des Neiges
    ‪6 min walk‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪45 min drive‬

Room options

View all photos for Studio

Free WiFi

Studio

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio 2 personnes Velux

Studio 2 personnes Velux | Living area | TV

Studio 2 personnes Velux

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room

Free WiFi

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio

Free WiFi

Studio

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Room Apartment 4 People

TV

2 Room Apartment 4 People

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for 2 Room Apartment for 5 People

TV

2 Room Apartment for 5 People

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Appartement 2 pièces 5 personnes Velux

TV

Appartement 2 pièces 5 personnes Velux

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Free WiFi

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Single Bunk Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Duplex Apartment 7 People

Free WiFi

Duplex Apartment 7 People

  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed, 1 Double Sofa Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Duplex Apartment 6 People

Free WiFi

Duplex Apartment 6 People

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Single Bunk Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Vacancéole - Les Balcons d'Aix

With direct access to the slopes, Vacancéole - Les Balcons d'Aix makes guests feel at home with amenities such as a steam room and an indoor pool. Housekeeping is available on request.
Vacancéole - Les Balcons d'Aix offers 71 accommodations. Televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the residence include ski-in/ski-out access, an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Vacancéole - Les Balcons d'Aix, you're just a quick walk from Massif des Bauges Regional Nature Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and multilingual staff
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • 14.1 mi (22.7 km) from Thermes Chevalley and 14.9 mi (24 km) from Grand Cercle Casino
  • Pets welcome for a fee (restrictions apply)
Vacancéole - Les Balcons d'Aix offers its guests an indoor pool, ski-in/ski-out access, and a sauna. WiFi is free in public spaces. Multilingual staff, ski storage, and laundry facilities are also featured at Vacancéole - Les Balcons d'Aix. Self parking is free.

This Les Deserts residence is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding nearby

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Dining

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5.50 for children

Bathroom

  • Bathtub or shower

Entertainment

  • TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • Meeting rooms

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 12 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a regional park
  • In the mountains

Things to do

  • Ski storage
  • Ski-in/ski-out access
  • Mountain biking nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 71 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: EUR 75
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 11:00 AM) and Monday - Sunday (4:00 PM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Towels and bed linens and end-of-stay cleaning are not included for stays of 4 or more nights. Guests may bring their own towels and bed linens or pay a fee for use during their stay. This property’s cleaning fee may apply if guests choose not to clean the accommodation prior to check-out.
Towels, bed linens, and end-of-stay cleaning are included in the room rate for stays of 1-3 nights. The housekeeping fee will apply for additional cleaning service or towels/linens exchange on request.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 12.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per accommodation, per stay
  • A tax is imposed by the city: EUR 0.95 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5.50 for children
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 75 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: EUR 12.0 per stay
  • Bed sheets available for a fee (or guests may bring their own)
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 11:00 AM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Balcons d'Aix House Les serts
Balcons d'Aix Hotel
Balcons d'Aix Hotel Les Deserts
Balcons d'Aix Les Deserts
Balcons d'Aix House Les Deserts
Les Balcons d'Aix
Vacanceole Les Balcons D'aix
Vacancéole Les Balcons d'Aix
Vacancéole - Les Balcons d'Aix Residence
Vacancéole - Les Balcons d'Aix Les Deserts
Vacancéole - Les Balcons d'Aix Residence Les Deserts

Vacancéole - Les Balcons d'Aix Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 174 reviews
Rating 8 - Good. 91 out of 174 reviews
Rating 6 - Okay. 25 out of 174 reviews
Rating 4 - Poor. 12 out of 174 reviews
Rating 2 - Terrible. 1 out of 174 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Aleksander

Liked: Cleanliness, property conditions & facilities, communication
Simple and remote place
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Henrik Ehlig

Liked: Cleanliness, communication

Helpfull staff

Nice staff and very helpfull
Stayed 1 night in Aug 2025
Verified

8/10 Good

Aude

Liked: Amenities, communication
Logement idéalement situé pour passer un agréable séjour, appartement spacieux avec tout le nécessaire
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jean-Charles

Liked: Cleanliness, amenities, communication
Excellent rapport qualité prix, localisation parfaite en cœur de station et surtout une équipe d’une gentillesse rare!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SEBASTIEN

Liked: Cleanliness, room comfort, communication
Soirée escale
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Claire

Liked: Amenities, communication
La propreté de la piscine
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Valérie

Liked: Cleanliness, room comfort, communication
tres bon accueil spacieux bien équipé
Stayed 1 night in Dec 2025
Verified

8/10 Good

Léa

Liked: Cleanliness, room comfort, communication

Calme et confortable

Calme et confortable. En particulier le duplex que nous occupions.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, room comfort, communication
Bonjour La résidence aurait besoin dun bon rafraîchissement extérieur (Gouttières...) sinon des que ns avons un petit problème le personnel est présent....et efficace et sympathique
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Michel

Liked: Cleanliness, amenities, property conditions & facilities
La résidence est tres calme et agréable, et nous nous y sommes vraiment plus! L'espace dans l'appartement est généreux pour un logement de station, et le parking est facile et gratuit. La piscine, tres calme, a ravit les enfants! L'absence de casiers a ski a été compensée par la large place des palliers environnement sécurisé de la résidence. Nous avons trouvé un logement propre a l'arrivée et plutot bien équipé (cependant avec le minimum de couverts/vaisselle donc lave vaisselle doit tourner apres chaque repas...) Le reception est ouverte raisonablement et l'acceuil a été plaisant, patient et professionel tant avec les parents que les enfants qui ont demandé a l'accueil de leur faire de la monnaie pour les jeux presque tous les jours! machine a laver accessible 24h/24h Les qq points en moins pour nous ont été : - pas de communication sur la necessité de porter des maillots de bains en lycra au préalable et pas de vente sur place...il nous a fallu redescendre a Decathlon...quand on vient de l'étranger ce n'est pas forcément évident a anticiper. - [as d'information préalable sur l'agencement de l'appartement pour anticiper les couchages etc - pas de boisson/nourriture dans l'espace réception/jeux. Une machine distrutrice pourrait etre facilement installée et serait tres appreciable - le lave vaisselle du logement lavait tres mal (filtre a nettoyer?) - pas d'instructions pour le four/micro ondes tres difficile a utiliser... - mobilier vieillissant meme si fonctionnel
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, room comfort, communication

Agréable appartement mais maintenance à améliorer

Maintenance à améliorer - la clé qui manque, le radiateur h/s, la lampe cassée, la télé qui marche mal,.. Il faudrait demander aux locateurs de signaler les pannes (petit questionnaire)… et il faudrait corriger les défauts dans la foulée.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, communication

Bien

Le confort est simple mais le personnel tellement gentil que ca merite 5 etoiles Literie ok Coin cuisine ok Appartement ok
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Thi hue

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super accueil, calme,l'air frais,propreté
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Gilmer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy recomendable y buena atención
Stayed 1 night in Jun 2023
Verified

8/10 Good

Maryse

Liked: Cleanliness, room comfort, communication

Vacances en mars

Appartement bien agencé, propre et bien situé. Nous avons passé un bon séjour en mars. Seul bémol, il fait trop chaud et on ne peut pas réduire le chauffage, dommage, par contre la piscine est trop froide et trop profonde. Sinon je recommande cet établissement.
Stayed 7 nights in Mar 2023
Verified

6/10 Okay

JEAN FRANCOIS

Liked: Cleanliness

Mediocre

La chambre était grande, par contre pas de frigo. Donc un peu compliqué dans ce coin de montagne où les restaurants sont chers. Par contre très bien insonorisée, par ailleurs sur 6 jours , trois sans picine pour cause de maintenance…
Stayed 6 nights in Aug 2022
Verified

8/10 Good

Audrey

Liked: Cleanliness, room comfort, communication

Bien pour un weekend detente à la montagne

Simple et efficace
Stayed 1 night in Jul 2022
Verified

8/10 Good

etienne

Liked: Cleanliness, room comfort, communication

Séjour aux Balcons d'Aix

Etablissement aux pieds des pistes, vraiment agréable.
Stayed 1 night in Mar 2022
Verified

8/10 Good

nicolas

Liked: Cleanliness, communication
Studio pas confort, frigo très bruyant (on l'entend du lit, pas de séparation cuisine / coin nuit), pas d'eau suffisamment chaude pour profiter du bain. Il faut se charger de descendre les draps et les serviettes a la fin du sejour. Par contre très bien situé, parking gratuit. Pas un séjour horrible en soit mais très déçu pour le prix.
Stayed 1 night in Feb 2021
Verified

8/10 Good

Dominique

Liked: Cleanliness, room comfort, communication
Rien à dire malgré les conditions sanitaires
Stayed 3 nights in Dec 2020
Verified

4/10 Poor

Fabien

Disliked: Cleanliness, room comfort

Prix faible pour des prestations faibles

L'accueil a été cordial. Deuxième étage, ascenseur en panne. Draps fournis mais couverture en laine usagée dans le placard (Pas très hygiénique en pleine période COVID). Un radiateur électrique 1000w pour 20m², trop léger. Une Télévision qui ne capte que C8. Et pas de frigo, ni de coffre fort. Le prix de 55€ la nuit pour une petite station de montagne est intéressant mais les prestations sont plus proche d'une auberge de jeunesse que d'un Hôtel.
Stayed 3 nights in Jan 2021
Verified

10/10 Excellent

Albert

Liked: Cleanliness, room comfort, communication

Séjour de qualité

Séjour de qualité comme d'habitude
Stayed 1 night in Dec 2020
Verified

8/10 Good

Nicolas

Liked: Cleanliness, room comfort, communication

Séjour à la Féclaz

Séjour bien sympathique aux balcons d'Aix. Résidence située dans le village à proximité (5mn) de tous les commerces et restaurants. Accueil au top.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, room comfort, communication

Super

Parfait pour une nuit A proximité d'aix les bains et au calme pour se ressourcer
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Melanie

Disliked: Cleanliness, room comfort

à éviter

Accueil expéditif ,chambre sale ,piscine qui a une mauvaise odeur ... je déconseille et je n’y retournerais jamais
Stayed 1 night in Aug 2020